219 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Mexico
Lagunes Purchased

¿How can I insert an image in the “Header Text” field? My question is because I introduce the html code and the image does not appear. Also, ¿How can I change the color of the heading withour altering the color of the main menu?

orange-themes

Hello,
Could you create an account for us in your wp-admin and send them to us so we can investigate the problem?
You can do that by using contact form on our themeforest profile.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years
  • Korea, Republic of
mammamyo Purchased

hello:) I have a question about advertisement in widget

when I set the advertisement I can find the “advertisement”word. I found and found to remove that word, but i can’t found how to remove.

Is it possible that remove the “advertisement”words under the image? I hope you’ll reply on this comment

thax:)

orange-themes

Hello,
You can do that by modifying “includes/widgets/widget-ad200×200.php” on line 69 and “includes/widgets/widget-ad300×250.php” line 70. Simply comment them out.

mammamyo
mammamyo Purchased

Thank you for your reply. and I almost complete my website:)

It is really fantastic theme!! Have a nice day and have a nice weekend!

orange-themes

Great! :)
If there’s anything else, let us know – we will be only happy to help you! :)

Meanwhile, would you mind also rating our theme in Downloads section on ThemeForest?
A 5 star rating would be enormous help to us! :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
marcacer Purchased

I have managed to change the words ‘advertisement’ in the widgets, howvever now on the homepage (center) , can you show me the location where I can edit this text: Advertisement on the homepage center under the banners.

orange-themes

Hello,
That can be done by modifying “functions/homepage-blocks.php” file on line 295.

  • Romania
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
cipraen Purchased

Hi,

I’m having problems with the mobile version of this theme. The menu takes a lot of time to appear and after that there are problems with it. There’s also a light grey shadow that remains on half the screen afterwards.

I’ve accessed the website from a Nexus 5 and a Galaxy Note 3. The problem is the same even with your demo site here on themeforest.

I’ve tried the novomag theme demo which has a similar style menu and it works as it should.

Hope you can fix this, asap.

Thanks

orange-themes

Hello,
Could you create an account for us in your wp-admin and send them to us so we can investigate the problem?
You can do that by using contact form on our themeforest profile.

Default-user
cipraen Purchased

Am I the only one who has problems with the mobile version of this theme?

orange-themes

Hello,
What exactly seems to be the problem with it? Could you give us an exact link to the page where the problem is encountering?

Default-user
cipraen Purchased

Hi! Someone from Orange Themes already responded on the e-mail. Your own demo site doesn’t work properly on a Nexus 5 or Note 3. Tried both Chrome and the Samsung browser. The overall feeling of the mobile version is that it is really slow and the menu takes at least 4,5 seconds to appear.

Default-user
cipraen Purchased

So I think I figured out why I have problems with the mobile version of this theme. I tested the website on a Nexus5 and Galaxy Note3 and both of them have a 1920×1080 display resolution. I also tested on S4 mini (960×540) and S3 mini (480×800) on which the website worked as it should. So you should have a look in that direction.

orange-themes

Hello,
We investigated the problem, we will launch an update for this tomorrow.

Default-user
cipraen Purchased

Any ETA on that update? Thanks

orange-themes

Hello,
We uploaded it to Envato, it will take a few hours until gets processed by ThemeForest staff. It should be available by tomorrow.

Default-user
cipraen Purchased

Hi, unfortunately the update doesn’t solve the bug. I have e-mailed a screenshot of the new version in action. I really hope you can figure this out soon.

  • Austria
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years

Where can i find the Visual Composer License Key ?

Want to Update the Plugin because with new WP Versions its not compatible :(

“Error on unzipping package”

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

I liked this theme very much however there is no mention of SEO on this theme.

1) Is it search engine optimized? 2) What settings are available?

It satisfies all my requirements after reading however not clear with above to points which is most important to me. Any help here is appreciated.

Regards Vishal

orange-themes

Hello,
It has a proper SEO hierarchy in code, but it does not include specific SEO features since most of our clients are using plugins for that, it usually causes unnecessary conflicts.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, Again without answer on support forums:

http://support.orange-themes.com/topic/1011-add-new-home-blocks-on-quadrum/

Someone can help us with this customization? we can pay and hire you if needed.

Regards,

orange-themes

Hello,
Sorry for the hold on, we were on national holidays.
We replied to your topic.

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 1-2 years

the visual composer plugin has crashed and my whole site ta disorganized, part of the slider not fuciona. portalespigao.com.br

rrhipermidia

Captcha code was an error in the footer

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
anxora Purchased

Hello there,

I purchased the theme already.

I have a question: I have created several different custom post types. Please, see below example of custom post. http://ippjournal.com/infrastructure-fund/first-reserve-energy-infrastructure-ii-lp-2/

I am having two problems: 1. The title is not showing 2. The width of the text body gets reduced.

Do you have a hint of why this happens? Thanks in advance.

Álvaro

orange-themes

Hello,
Could you create an account for us in your wp-admin and send them to us so we can investigate the problem?
You can do that by using contact form on our themeforest profile.

Default-user
anxora Purchased

Hello,

I just did it.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
philltana Purchased

Bonjour, Je viens d’acheter votre thème, c’est sympa est riche. MAIS sur la homepage Style 2, au niveau de Homepage builder, je n’ai que 5 blocks qui apparaisse. Latest News Dernières nouvelle avec grande image Latest News Style 2 HTML Code Banner

et je ne peux qu’activé trois blocks en home page.

Ma question, est comment augment mon choix de blocks et comment activer plus de trois block en home page ?

Merci de votre réponse

orange-themes

Hello,
Sorry, but could you repeat that in English?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
philltana Purchased

Hello there, I just bought your theme, it’s nice is rich. BUT on the homepage Style 2 at Homepage builder, I have only 5 blocks that appears. Latest News 1-2-Latest news with great image; Latest News Style 3-2; 4-HTML; Banner 5-Code

and I can only enabled three blocks in home page.

My question is how increased my choice of blocks and how to enable more than three block in home page?

Thank you for your reply Phill

orange-themes

Hello,
Could you create an account for us in your wp-admin and send them to us so we can investigate the problem?
You can do that by using contact form on our themeforest profile.

Default-user
philltana Purchased

done

  • Has been a member for 0-1 years

Does it have the theme of translation into other languages???

orange-themes

Hello,
It does support WMPL and po/mo file translation.

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 2-3 years

Hi there,

I need your help to balance the Top Menu with my logo, could you see the picture and help me to put the Top Menu as the design suggest (empty blue box would be the right place)

http://s9.postimg.org/4oqzmyspr/Screen_Shot_2014_07_02_at_11_22_31_AM.png

I appreciate your help :)

orange-themes

Hello,
Could you create an account for us in your wp-admin and send them to us so we can investigate the problem?
You can do that by using contact form on our themeforest profile.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, like your theme, wonder if i can mix my own html with your page editor?

Thank you!

orange-themes

Hello,
Sorry, I didn’t quite get that. Could you describe the problem a bit more?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

Which files were changed in the last update (for wordpress 3.9) ?

Thanks.

orange-themes

Hello,
There will be a changes.txt file along with the theme files that will list all the changes through all the updates.

  • Has been a member for 0-1 years

Demo admin panel ?

orange-themes

Hello,
Unfortunately currently it is not available.

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 2-3 years
egowego Purchased

Dear orange-themes, although I really think your allegro theme is one of the most rich-featured themes I’ve ever bought and used, I am dissapointed from your support. I reallize that you may have a bunch of themes to support but as for a specific bug I have contacted you about, over a month ago, you havent came up with a solution yet. Today I downloaded your 1.1.2 update hopping that you have solved the bug in that update, but still no luck! The bug was about the dissability to move cursor left-right in all fields, using arrows (type something in any field, e.g. search, and then using left arrow try to move left to correct a mispelled word). Due to your theme’s bug, all fields, in theme and all plugins, cannot work properly! Again, I want to point out that Allegro Theme is one the best themes I’ve ever used. Please consider my comments and make it better…

orange-themes

Hello,
Could you create an account for us in your wp-admin and send them to us so we can investigate the problem?
You can do that by using contact form on our themeforest profile.

egowego
egowego Purchased

Dear orange-theme, as you may have not noticed, this bug hasn’t to do with my installation, but rather is an allegro theme bug! This mulfunction also occurs in your allegro demo (as you may see here: http://allegro.orange-themes.com/ ). The bug is native in some of your .php or .js files! Please check your theme codings. Thanks for your kind reply.

orange-themes

Hello,
We will investigate this problem, most likely there will be an update for this next week.

  • Romania
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
cipraen Purchased

You have a bug for posts with 2 sidebars (main one left). In firefox in mobile view the main content is displayed on top of the sidebar. This is visible also in your demo template page.

  • Has been a member for 0-1 years

Theme code within the ‘Read More’ section if we can edit? Translate

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