134 comments found

Hi, could you please let me know which sounds track you have used for the music playing on the music player in the ‘Fullscreen Home Image Slider’ demo. I assume this isn’t included with the theme as I couldn’t find it within the theme folder once I had downloaded it.

pixelthrone

Hi,
You can find it here: http://goo.gl/DQFBOv

Hi!

What´s the ideal video size and format for the full screen video home page?

Thank you

Default-user

I got it, sorry :-)

oubly Purchased

Hi, Recently, we are having issue with login to Wordpress admin.

This is our admin link: http://www.alphaprinting.com/wp-admin/

Error message: Warning: Cannot modify header information – headers already sent by (output started at /home/alphaprinting/public_html/wp-content/plugins/revslider/inc_php/framework/include_framework.php:41) in /home/alphaprinting/public_html/wp-includes/pluggable.php on line 1121

Please suggest, how I can fix this issue.

Thank you in advance.

pixelthrone

Hi,
I’ve never seen this error, this being caused by one of the plugins we include.

Login by ftp and delete the folder revslider inside the plugins folder.

Try to install again.

If the problem persists, sends me your wp and ftp login.
I’ll take a close look.

where are you at on the woocommerce fixes? thought you said this would be ready by now, just seeing if it is.

pixelthrone

Hi,
Unfortunately I’m not yet reached that update.
We intend to do, but unfortunately I can not give you a date. :(

will this be wordpress 4.1 ready soon?

pixelthrone

Hi, Yes :)

Hi,

I’m receiving error message “Are you sure you want to do this? Please Try Again.” while trying to install the theme. What you think is the problem?

Thank you.

Default-user

Hi, I send you a email.

Default-user

I got the problem solved, thanks for the help!

Hi,

I’m receiving error message “Are you sure you want to do this? Please Try Again.” while trying to install the theme. What you think is the problem?

Thank you.

pixelthrone

Hi,
Sorry but I need more info.
Maybe it’s easier if you sends me your wp login to analziar better.

Default-user

OKAY, please could you give me an email address to send you my wp login? Thanks

pixelthrone

Hi,
Sign-In on our forum,
And use the left option on this link: http://support.pixelthrone.com/profile/45/lder_support

Hi,

Just downloaded Alma, went ti install but got the “Are you sure you want to do this?” error. I see that other people have had this problem but i’m not sure of the solution. I’m running wp 3.9. Please advise, thanks!

pixelthrone

Hi,
Unfortunately I do not see the reason why this happens.
Send me (by private message) your wp login and FTP so I can better analziar the error.

Hi,

How can I see the multipage setup and look? The only thing you can experience in the demo is one page.

Thanks

pixelthrone

Hi,
Sorry but I do not have a demo in multi page.
However it gives to create a multi page site.
Yet the theme is more focused to one page.

divined Purchased

hi there after recent upgrades of revolution slider and visual composer Ultimate i can no longer see my images on the home page and the menu has disappeared could you please advise. I have created a discussion in your support area

pixelthrone

Hi, in what model and version this happens?

Default-user
divined Purchased

iPad 3 in both chrome and safari – latest version of alma and wordpress 4.1

pixelthrone

Hi,
Sorry for the delay.
I did some tests and everything works fine.

You can send me your url to I analyze better?

vuduuu Purchased

Had a few complaints that the version of Visual Composer bundled with this theme has issues with time outs in Chrome and other browsers? When will you be releasing an update with the latest version of VC bundled? Will this bundling system ever change especially since the Rev Slider fiasco?

pixelthrone

Hi,
Until to date I has none complaint about the theme, and all the bugs that have been reported have been fixed.
However the theme hhad no bug fixed, because it has not been necessary to make updates.

If for intendes new layouts/demos updates, I can say that we do not have that in mind.

Hi,

I installed and setup the demo content but it doesn’t have this demo

FULLSCREEN HOME PARALLAX IMAGE ( Menu on bottom ) ( Contained Porfolio Layout ) ( 4 Projects by line ) ( Without Preloader Page )

Please let me know how to get this demo.

Thanks

pixelthrone

Hi,
For to change the menu just choose this option:
eg: http://awesomescreenshot.com/01047i9e9c

Without preloader:
eg: http://awesomescreenshot.com/09b47i9rce

Portfolio:
eg: http://awesomescreenshot.com/04147ia646

kroon2 Purchased

Hi Pixelthrone,

I love the theme.. but i have a problem with the icons. All the icons on my website: www.daniel-kroon.com don’t work. The only thing i see is a square at the place of the icon. I updatet al the plugins but nothing works. In my editor the icons do work. So that’s a bit strange :(

Hope you can help me!

Cheers,

Daniel

pixelthrone

Hi,
Thanks.
I can see the icons in your website.

eg: http://awesomescreenshot.com/0e447yz8b1

Default-user
kroon2 Purchased

Well I can’t see them. I have the problem on more then 1 computer :( I use google chrome and Windows 8.1 and on another computer i use Windows 7.

http://awesomescreenshot.com/05048ki36e
pixelthrone

Hi,
I already answered you in our forum.

kroon2 Purchased

Hi Pixelthrone,

When I click on a portfolio item, the lightbox doens’t pop up.

See screenshot: http://awesomescreenshot.com/033497gme6

pixelthrone

Hi,
I already answered you in our forum.

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