pixelthrone

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180 comments found.

I am having a few issues after I launched the site. It looks good on my browser in Chrome, but on any other browser I am having issues:

1. The background slide show only shows half of the header image on the home page.

2. Nothing is showing up on other browsers

here is my url: http://amyscakesandcatering.com/

Hi,
Sorry for the delay.
I open your site on safari and firefox and this look the same to me. Please send me some printscreens to ilustrate this issue.

Note: if you use my support forum is faster.

How can I center the text in the navigation and remove the logo from the left hand side completely? All I want is the text of the navigation and nothing else.

Thank you for your help and hope your health issues have subsided.

Hi,
Sorry for the delay.
Try this custom css to remove the logo.
.navbar>.container .navbar-brand,
.navbar>.container-fluid .navbar-brand {
display: none;
}
To align the menu I need the site url and the menu visible.

Hi, I am sorry but I did not understand.

On my iPhone, the logo gets pushed down under the navigation/menu and floats over the Slider, which is not good. How can we prevent this from happeneing

Hi Digital, Please use our online forum. http://support.pixelthrone.com/

Hi There,

does Alma theme support Wordpress 4.3.1 ? There was an update (19/09/2014), but no info about 4.3. On the sidebar here at Themeforest is wirtten “Software Version: WordPress 3.9”. Can you help?

Please answer soon – love the theme.

Hi,
By the tests that i made, it is supported.
However if there are any problems I’ll fix.

Statis on the Visual Composer bug?

Hi,
We are working on the update.
Unfortunately it is not something easy to implement because the latest version of visual composer is very different from that we are using in the theme.

mooncha

mooncha Purchased

I purchased your theme therefore I use the latest version of your theme but the contact form doesn’t seem to work.

Hi, I replied to your ticket.

Hey guys,

Could you tell me what visual effects/filter you put on the video and images on your demo themes? Its like a pixel effect.

Hi,
Sorry for the delay.
I added a layer with this image in pattern.
http://alma.pixelthrone.net/1-video/wp-content/themes/alma-v1-video/img/bg_line.png

I have a problem im mobile iphone menu. Icons fonts too. Its Issues

Olá, tomei a liberdade de falar em português pois reparo que es do brasil.

Podes porfavor colocar o teu problema no nosso forum, para que possamos falar melhor.

http://support.pixelthrone.com/

Obrigado.

Hi there, We are using this on a one page site that calls various sections through ajax to save on loading time. We have had no problems working with ajax pulling template partials and other sections that have other working plugins, except that with Mapplic, we have not found any documentation on reinstating the plugin. When you call a page that has something like a slideshow on it through ajax, you have to reinitialize the slideshow’s javascript. Does mapplic have any methods that we could call through javascript to reinitialize it once the section it resides in is called through AJAX?

Disregard.

Import Demo Content never stops loading…

It seems every time I reinstall this theme I have a different issue. This time when I try to import the demo content it just keeps loading forever and never does anything.

I have already…

- Edited my php.ini file to match what it says on this site… https://theme-fusion.com/knowledgebase/what-to-do-if-xml-import-fails/

&

- Gave Wordpress permission so you can upload media using… sudo chown -R apache:apache /var/www/wordpress/wp-content

Because I knew I had to in order to upload media so I know those are not the problem.

Thanks

Hi,
Sorry for the delay, I was out a few days on vacation.

Send me your wp + FTP login to be able to better analyze those issues.

Create a new ticket in private.
http://support.pixelthrone.com/

Thanks but I managed to fix this.

Hey there… Unfortunately your support system tells me that my purchase code is wrong…but it isn´t. =) That´s why I need to post my question in here.

?Hey there! It´s no secret, that this theme is one of the most beautiful things I´ve ever purchased!

I just have one question… Is it possible to put blog posts on the landing page? Maybe like it´s used on your other theme: http://demo.pixelthrone.net/?t=disillusion&o=wordpress?

Sure…I can put a blog button into the menu…but it would be amazing if I can have a preview like…the last three posts…on the main page…in a nice style…

I do not think I have seen any kind of possibility…but maybe I am just too blind to see…

Thanks a lot!

Hi,
First, I want to apologize for the delay. Unfortunately I have been absent for solving personal problems.

This situation is strange.
Send me your email + purchased key to create a account for you.

Unfortunately the theme does not have any shortcode to do that.

Is it possible to have images in the gallery to all be cropped at the same size?

Hi, Sorry but you have to add image with the same demension.

Hi

I updated to Wordpress 4.5 and use Alma theme v1.1.15 – it works fine. Then I uploaded the new version v1.1.16 (10/04/2016). When I activate this version the site is white and nothing happens. What is wrong? Looking forward to your help.

I used it but it don’t work unless I renew…

I used it but it don’t work unless I renew…

This is weird. However downloads the latest version (v1.1.16) of the theme, updated pixelthrone plugin, and install recommended plugin – visual composer.

A box like this should appear: http://www.awesomescreenshot.com/image/1163858/b41298eb96bd9746bb9978c280454aa8

Hi’ in my site contact form it’s not working :( why? You can look it here: http://eltech.tech/

Thanks for purchasing one of our files.
Support for all our items is conducted through the PixelThrone support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue.

Support Forums

I just purchased this template and would like to find out whether it is compatible with Wordpress 4.5. Please let me know. Thank you.

Hi, Thank you. I made an new pack with the new version of Visual composer, with it you can already update to wordpress 4.5.

Thank you for your previous reply. I have downloaded the new package installed it on WP 4.5 and when I want to install the demo, it keeps loading forever without any result. Could you, please advise?

Thank you.

Hi, Please put your question in our forum, also share your wp login to be able to analyze better.

support.pixelthrone.com

?hi, seems that my portfolio is messed up and I can’t use the visual composer, would you please kindly have a look and fix that?

www.stefanomalachi.com

thanks!

hi, I’ve just updated my themes but seems that my portfolio is messed up and I can’t use the visual composer,

would you please kindly have a look and fix that?

www.stefanomalachi.com

thanks!

Hi, I see your site and do not see anything strange.

You have to send me more info. What version of the theme are you use using? You updated the pixelthrone plugin?

Please in the future use our forum for support is only provided there.

pepeja

pepeja Purchased

Hi! I’m using the last theme update and WP 4.5.1 and I have some minor issues. In mobile (and tablet vertical): in the blog the menu, page title (blog) and first post title are overlapped. It happened before the update, but I thought It was a bug the last update would solve. Any clue? It does not seem, a problem of misconfiguration. Jose.

Hi Pepeja, You’re right.
Add this custom css to fix that.

@media (max-width: 767px) {
section.blog .page-title.style_1 {
    margin-top: 140px;
    font-size: 30px;
    line-height: 30px;
    margin-bottom: 0px;
}
section.blog hr {
    margin: 40px 0;
}
}
pepeja

pepeja Purchased

Thanks!

It doesn’t solve the problem completely, but I have made some adjustments and is working fine, at least for me. Code below.

@media (max-width: 767px) {
section.blog .blog_1_row {
    margin-top:160px !important;
}

section.blog .post-info {
    margin:0px !important;
}

section.blog .page-title.style_1 {
    margin-top: 120px !important;
    font-size: 30px;
    line-height: 40px !important;
    margin-bottom: 0px;
}
section.blog hr {
    margin: 0px 0 !important;
}
}
tgattic

tgattic Purchased

I’m tying to update the theme for http://pinkfrogpetproducts.com/ . Every time we upload the theme it breaks. I have followed the instructions I found on the website about a known issue with style sheets, it still doesn’t work.

The theme is Alma — Parallax One Page Multi-Purpose Theme

Support for all our items is conducted through the PixelThrone support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue.

Support Forums

EKGROUP

EKGROUP Purchased

Hi,

I have been unable to reach you on the support area, so here are my issues I am asking your help with.

1. I am having a hard time with the posts. For some reason the one I created does not post on the top of the dedicated page. I also want to get rid of the discussions since I do not wasn’t to allow comments. I also do not see where I could get rid of the meta area in the side bar and the comments either.

2. Also, why does the google analytics code shows up at the bottom of the site? How can I make it hidden?

3. Video doesn’t work on mobile.

4. I have a few problems with the Revolution Slider. I cannot make the images show up the right size for some reason. Is there a good turtle for this or can you easily fix these for me? I have 5 sliders and they all need to look the same on my 5 sub-pages.

5. Before video loads there is a grey space that is showing up for a very long time. Can something be done about this?

Could you help me out?

Thanks.

Support for all our items is conducted through the PixelThrone support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue.

Support Forums

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