129 comments found

Hello! How can I modify the color of the (play) pink icon and the loading color icon ?

ThemeMakers

Hello TheOneMan,

Please submit a ticket in our support ticket system and our support guys will provide you with the detailed instructions on how to change these elements.

Best regards, Jack

Hello! I would like to change the color of the theme. Complete # ff8b84 in a different color. Is there a guide, where the corresponding changes must be made.

JackTM
JackTM Author Team

Hello Michelle,

I would suggest you submitting a ticket in our support system and our support guys would provide you with detailed instructions on how to change the color scheme.

Regards, Jack

EChiara Purchased

Hi. Any way to add a down arrow ? to the right side of the responsive nav box? Similar to how the magnifying glass is to the right of the search box. Thanks.

JackTM
JackTM Author Team

Hello EChiara,

Sure it could be added additionally but it requires custom coding since the default template design does not have this arrow. The template is fully customizable and you could add any changes you like in order to suit your specific needs, it only depends on your coding skills.

Regards, Jack

EChiara
EChiara Purchased

Thanks Jack,

I don’t see the styling of the responsive nav box in style.css. Where in the code would I find this?

JackTM
JackTM Author Team

Hello Echiara,

You are always welcome, please submit a ticket in our support system and our support guys would be glad to assist you regarding this matter.

Best regards, Jack

tonipla Purchased

The scroll it doesn’t work in navigator chrome google. Example http://nowme.es/nova/

JackTM
JackTM Author Team

Hi there,

I have checked your website and the scroll seems working properly, we have received your ticket so lets follow up on this issue via ticket please.

Best regards, Jack

Hello, May I apply this theme to Chinese?

JackTM
JackTM Author Team

Hi there,

All instructions are located in the Help folder within the theme bundle. For more detailed info and further assistance please submit a ticket in our support ticket system and our support guys would provide you with all required info.

Regards, Jack

Default-user

Hello Jack,

I download the whole package, but it is lack of a stylesheet and a template.

JackTM
JackTM Author Team

As per my recommendation above – PLEASE submit a ticket in our support ticket system since we provide support only via tickets.

Regards, Jack

Hello!

I have one question about the social-icons. I missed the Instagram icon. The template, use the „Stumble Upon“-Icon (for Instagram). Have you a solution for me.

Thanks for your help Michael

JackTM
JackTM Author Team

Hello Michael,

The instagram icon is included, anyway we have received your ticket and it was replied already, lets keep in touch via ticket please.

Regards, Jack

rnax Purchased

An error during installation: damaged threads

The following themes are installed but incomplete. The theme must have a stylesheet and a template. Title Description regular-version / css template is not found. Remove

http://c2n.me/3cFGp7n
JackTM
JackTM Author Team

Hi there,

I would recommend you submitting a ticket in our support ticket system and our support guys would be glad to help you solving any theme issues you’ve faced.

In regards to the refund request please follow this link for the refund policy information.

Regards, Jack

tosk Purchased

Hello, nice tempate, but a question: if I try to add more pics on a gallery like in the homepage the layout breaks. Isn’t possible to add more photos w/o such errors? Since I am a photographer i hope to have new pics every year. Thanks

tosk
tosk Purchased

sorry, forget my question, i solved. thanks anyway

JackTM
JackTM Author Team

Hi there,

Thanks for your feedback and the updates provided, For further reference please be aware that we provide support via ticket system so if any issues arise please send your inquiries via our support ticket system and our support guys would be glad to assist.

Regards, Jack

Hi, how much do you charge to install the wordpress theme with demo content? and how much would you charge to install theme on a production environment? Thanks, K

JackTM
JackTM Author Team

Hi there,

You are always welcome, first of all let me point out that you have purchased the Almera HTML template which could not be installed through Wordpress and if you are willing to use the Wordpress for editing you would need to purchase the Almera WP theme. The other thing I would like to note that we do not provide our customers with any paid customization services, we do provide support only for default theme features.

Regards, Jack

Default-user

Hi Jack,

I just realized I purchased the wrong template I wanted the wip theme – woops! would it be possible to get a refund on the template to use against the wordpress template?

Thanks,

Kristina

JackTM
JackTM Author Team

Hello Kristina,

Unfortunately the stuff of this nature depend totally on themeforest administration. We are not responsible for replacement or refund procedure. As far as we know themeforest administration does not offer any exchange, replace or refund for products which can be previously previewed. Anyway, please contact themeforest support team in regards to this question, maybe they could make an exception for you or offer some alternative options. I wish we could help you with this but it is not up to us.

Regards, Jack

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