ThemeMakers

ThemeMakers supports this item

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132 comments found.

Hello! How can I modify the color of the (play) pink icon and the loading color icon ?

Hello TheOneMan,

Please submit a ticket in our support ticket system and our support guys will provide you with the detailed instructions on how to change these elements.

Best regards, Jack

Hello! I would like to change the color of the theme. Complete # ff8b84 in a different color. Is there a guide, where the corresponding changes must be made.

JackTM

JackTM Author Team

Hello Michelle,

I would suggest you submitting a ticket in our support system and our support guys would provide you with detailed instructions on how to change the color scheme.

Regards, Jack

Hi. Any way to add a down arrow ? to the right side of the responsive nav box? Similar to how the magnifying glass is to the right of the search box. Thanks.

JackTM

JackTM Author Team

Hello EChiara,

Sure it could be added additionally but it requires custom coding since the default template design does not have this arrow. The template is fully customizable and you could add any changes you like in order to suit your specific needs, it only depends on your coding skills.

Regards, Jack

Thanks Jack,

I don’t see the styling of the responsive nav box in style.css. Where in the code would I find this?

JackTM

JackTM Author Team

Hello Echiara,

You are always welcome, please submit a ticket in our support system and our support guys would be glad to assist you regarding this matter.

Best regards, Jack

The scroll it doesn’t work in navigator chrome google. Example http://nowme.es/nova/

JackTM

JackTM Author Team

Hi there,

I have checked your website and the scroll seems working properly, we have received your ticket so lets follow up on this issue via ticket please.

Best regards, Jack

Hello, May I apply this theme to Chinese?

JackTM

JackTM Author Team

Hi there,

All instructions are located in the Help folder within the theme bundle. For more detailed info and further assistance please submit a ticket in our support ticket system and our support guys would provide you with all required info.

Regards, Jack

Hello Jack,

I download the whole package, but it is lack of a stylesheet and a template.

JackTM

JackTM Author Team

As per my recommendation above – PLEASE submit a ticket in our support ticket system since we provide support only via tickets.

Regards, Jack

Hello!

I have one question about the social-icons. I missed the Instagram icon. The template, use the „Stumble Upon“-Icon (for Instagram). Have you a solution for me.

Thanks for your help Michael

JackTM

JackTM Author Team

Hello Michael,

The instagram icon is included, anyway we have received your ticket and it was replied already, lets keep in touch via ticket please.

Regards, Jack

rnax

rnax Purchased

An error during installation: damaged threads

The following themes are installed but incomplete. The theme must have a stylesheet and a template. Title Description regular-version / css template is not found. Remove

http://c2n.me/3cFGp7n
JackTM

JackTM Author Team

Hi there,

I would recommend you submitting a ticket in our support ticket system and our support guys would be glad to help you solving any theme issues you’ve faced.

In regards to the refund request please follow this link for the refund policy information.

Regards, Jack

tosk

tosk Purchased

Hello, nice tempate, but a question: if I try to add more pics on a gallery like in the homepage the layout breaks. Isn’t possible to add more photos w/o such errors? Since I am a photographer i hope to have new pics every year. Thanks

tosk

tosk Purchased

sorry, forget my question, i solved. thanks anyway

JackTM

JackTM Author Team

Hi there,

Thanks for your feedback and the updates provided, For further reference please be aware that we provide support via ticket system so if any issues arise please send your inquiries via our support ticket system and our support guys would be glad to assist.

Regards, Jack

Hi, how much do you charge to install the wordpress theme with demo content? and how much would you charge to install theme on a production environment? Thanks, K

JackTM

JackTM Author Team

Hi there,

You are always welcome, first of all let me point out that you have purchased the Almera HTML template which could not be installed through Wordpress and if you are willing to use the Wordpress for editing you would need to purchase the Almera WP theme. The other thing I would like to note that we do not provide our customers with any paid customization services, we do provide support only for default theme features.

Regards, Jack

Hi Jack,

I just realized I purchased the wrong template I wanted the wip theme – woops! would it be possible to get a refund on the template to use against the wordpress template?

Thanks,

Kristina

JackTM

JackTM Author Team

Hello Kristina,

Unfortunately the stuff of this nature depend totally on themeforest administration. We are not responsible for replacement or refund procedure. As far as we know themeforest administration does not offer any exchange, replace or refund for products which can be previously previewed. Anyway, please contact themeforest support team in regards to this question, maybe they could make an exception for you or offer some alternative options. I wish we could help you with this but it is not up to us.

Regards, Jack

tatobari

tatobari Purchased

¿Is the Sudo Slider version implemented here trying to preload images on the slides as the user browses them? In my case, with bad internet connection, there isn’t a preloader, or any action that would prevent the user from seeing a half loaded picture or no picture at all on a slide.

JackTM

JackTM Author Team

Hi there,

I would suggest you creating an account on our forum, submit a ticket there so our support guys could check on it and will help you resolving it.

Regards, Jack

face4u

face4u Purchased

Hi. I would love to be answered in your support #MLW-441-64990. Please…

JackTM

JackTM Author Team

Hi there,

You have submitted a ticket in our old ticket system which we don’t use any more and there is clear notification regarding this matter on the tickets home page. For further support please create an account on our forum and re-submit a ticket with all details there by clicking on the “support tickets” button on the top right corner. In addition please be aware that all tickets are being handled in accordance to its queue and double sending requests is not going to speed up the process, thank you.

Regards, Jack

xereda

xereda Purchased

Hello,

I did not find support for template “Almera Responsive Portfolio Site Template”. I bought this template, but must take some questions. How I do it !?

I await an urgent return!

Thanks.

JackTM

JackTM Author Team

Hi there,

You ca use the same ticket system and just highlight that you are using HTML version, besides we already received your ticket and it will be replied in accordance to the tickets queue.

Regards, Jack

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