362 comments found

Hello Jack, i have a problem with login after DB migrate. My user have be removed and i can’t enter to the WP admin, can you told me user name and password?

Default-user

oh, i find the user name and password))) thx for theme)) gl

JackTM
JackTM Author Team

Hi there,

Great:) If any issues arise please do not hesitate to submit a ticket on our support ticket system and our support guys would be glad to assist.

Regards, Jack

Hi, we have installed today the theme in wordpress 4.0.1 andthere is not the shortcode plugin in the visual editor. even if we have the latest version of the theme (we downloaded it today) and of the plugins. how can we do to fix this? thanks a lot.

JackTM
JackTM Author Team

Hi there,

Thank you for choosing our theme, I would suggest you submitting a ticket in our support ticket system and our support guys would be glad to help you solving these issues.

Regards, Jack

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