339 comments found

magges Purchased

Hi there, I can not choose any color themes in the General Styling – Skin Composer. Pls help me why! Many thanks

ThemeMakers

Hello, magges

Most likely you haven’t used our demo content installation since these skins should be uploaded with the demo files, but theme skins can be uploaded additionally. Please submit a ticket in our support system and our support guys would be glad to help you regarding this matter.

Best regards, Jack

Hi I’m interested in purchasing your theme. I like the full page slider but wondered is it possible to add content below it so that when you scroll down the page you can view more text and info? Thanks

ThemeMakers

Hello marknarusson1,

Thank you for interest in our products. The Fullscreen Slider uses a preset page template and initially it was created with displaying only a slider on it, same as other folio Layouts 1 and 2. Also we have implemented a Flex slider which allows your to set the default page with the slider on it and with the content below, please check Home Flex page on the demo preview.

Regards, Jack

Thank you guys for a creative theme and for your great Customer support your 10/10 :) :D :D

ThemeMakers

Thank you for taking the time to post your valuable feedback here. We strive to provide our clients with excellent support.

Regards, Jack

Hello, I’m working with ALmera WP theme for a new site and it’s great, but the layer constructor doesn’t work. It permit me to create a layer and I can decide the size but when i try to click on the pencil icon (edit button i suppose) doesn’t happen anything. May you help me? is that a bug you can fix or there’s a shotcode i have to insert to fix it?

thank u very much best regards

Thank you for awesome theme and excellent support! :bigsmile:

ThemeMakers

Thanks for nice feedback here!

Hi there,

I really love the theme and have a few questions before buying:

1. I’m told that the home page should always have an area for content for google to rank a website well, If I choose the full-screen layout, will I loose out on this and the seo?

2. In the demo the gallery has static images with a click arrow, can the galleries have slideshows?

3. The galleries have thumbnails, can they be around 850px on the long edge?

4. I noticed in ‘ALBUMS’ you have two options when you hover over an image A – to open up a click through gallery or B – a slideshow with thumbnails beneath. Its only by accident that I discovered the slideshow option when I hovered over the text area, can I make this option the only option for viewers? or can something be added to indicate to the viewer know this is an option for them?

Many thanks with your help with this.

Default-user
JackTM Author Team

Hi there,

Sorry for delayed reply. Looks like you’ve purchased the theme already,thank you for choosing our products. Now you have a purchase ID which allows you to submit a ticket in our support system, so please submit a ticket and our support team will gladly assist you with your inquiries.

Best regards, Jack

Hi there,

I really love the theme and have a few questions before buying:

1. I’m told that the home page should always have an area for content for google to rank a website well, If I choose the full-screen layout, will I loose out on this and the seo?

2. In the demo the gallery has static images with a click arrow, can the galleries have slideshows?

3. The galleries have thumbnails, can they be around 850px on the long edge?

4. I noticed in ‘ALBUMS’ you have two options when you hover over an image A – to open up a click through gallery or B – a slideshow with thumbnails beneath. Its only by accident that I discovered the slideshow option when I hovered over the text area, can I make this option the only option for viewers? or can something be added to indicate to the viewer know this is an option for them?

Many thanks with your help with this.

Default-user
JackTM Author Team

Hi there,

Please review my reply for your previous post since this one is duplicated.

Regards, Jack

WOW!!! This is THE best photography theme that I’ve ever seen! Really awesome job! It got all the features which I like! SUCH AMAZE!

Default-user
JackTM Author Team

Hello 0spild,

Thank you for your feedback here, much appreciated. Enjoy it:)

Best regards, Jack

DAStyle Purchased

Thanks for your theme, but I found an google chrome issue. In IE and Firefox is ok but in Chrome you can only see half headings in frontpage (slider) and page-headers. Examples: IE – http://pho.to/6kgja Chrome – http://pho.to/6kgno

Please help me make this correct!!

Default-user
JackTM Author Team

Hi there,

I would suggest you submitting a ticket in our support system with access details provided so our support guys could troubleshoot on this issue and will do their best to help you getting it fixed.

Regards, Jack

I’ve been using this theme for almost a year now. At first I loved it, I got really nice comments about my website. But after a while I noticed that the loading speed dropped critically. People spend looking at photography pages 5 to 15 seconds. A photographer cannot afford losing his clients’ attention when the loading speed of a page itself is 9 to 14 seconds. The scripts were what made this theme great, but now I see they are ruining the experience for me and my audience. When I started looking for alternative themes I was surprised. Apparently a year later there are more cheaper or even free premium responsive themes with fewer bugs and fewer scripts. I will spend some time considering whether to stay with Almera or go for something newer and simplier.

Regardless, I wish you luck guys.

Default-user
JackTM Author Team

Hello Colormerge,

Thank you so much for your kind words and for your feedback. The slow loading speed could be caused by different aspects and mostly it depends on the server potential. If you decide to stay with our Almera WP theme please submit a ticket in our support system with access details provided so we could troubleshoot on this issue in order to find the culprit of this issue and we will do our best to help you getting it sorted out.

Best regards, Jack

Default-user

Jack, I am testing my website regularly via different resources, Google Dev and others, and I am confident that the problem is in the theme, not in the server potential. I am currently changing all pages from portfolio to galleries, because at least the galleries appear to be loading normally. But the beautiful full size front page is worst of all. Even with all the images being optimized for web, it takes to long to load. I would submit a ticket if I was confident that someone would fix this problem shortly. But I’m not.

After spending hours looking on other premium themes I can say that I am not ready to pay for a theme again, simply because it seems a lot of them have issues with loading speed. The fancier the theme, the more issues with it later.

I know it is difficult to make things work, especially with all the Wordpress updates, but at the same time… I would not charge my clients for photography if I was not confident they would get what they paid for.

Default-user
JackTM Author Team

Hello Colormerge,

I totally understand your concerns, but its really hard to find the culprit of this issue without even seeing your website and without troubleshooting on it. And have you ever tried out our support? We strive to provide best support to all our customers and I’m pretty sure you will be satisfied with our support as well. With this being said,if you need our help with getting this issue fixed please submit a ticket in our support system in order to find the core of this issue since as I mentioned before there are lots of things that could cause slow load up speed – server settings, additional plugins, customization ,etc

Best regards, Jack

Hi, In this demo, when I customize the color to black. While clicking on the other pages, First background is loaded to white color and after few seconds only the background color is changing to black. Please let me whether this will remain like this in the original theme file also after I purchased

Default-user
JackTM Author Team

Hello Mathu123,

Thank you for interest in our products. The color scheme changing option will work fine on your website, its happening on the demo preview since the light color scheme there is set as default main scheme.

Regards, Jack

Hello, I donĀ“t know if it has been asked before, but can I use videos (vimeo embedded) instead of photos? I would like to have in my home page a four columns gallery but with videos (opening in front like you have with photos in the demo).

Default-user
JackTM Author Team

Hi there,

The gallery feature does not have an option for adding videos. Videos could be added into portfolios but you would need to add cover image for displaying on frontend and by clicking on this folio image the video will be displayed in fancybox.

Regards, Jack

moz90 Purchased

hi, I just buy this theme with new update because I wanted this new cover in my page: http://almera.webtemplatemasters.com/?page_id=642 but I don’t know how to do it, please you help you.

Default-user
moz90 Purchased

Thanks I already did it. Please Do you can send me a tutorial to do a Home Flex?

Regards,

Default-user
moz90 Purchased

I just buy this theme with new update but doesn’t have Home Flex. Why didn’t include it?

Default-user
JackTM Author Team

You didn’t submit a ticket but we have found your post on forum and it was replied already. In order to help facilitate getting more prompt and specific support please submit a ticket.

Regards, Jack

yundic Purchased

Great theme,But I encounter difficulties After I installed demo, using the Chinese, all the words have become the symbol ”?”

Default-user
JackTM Author Team

Hello Yudic,

Thank you for choosing our theme and for your feedback. Most likely it caused by incorrect unicode format set for your database, it should be UTF-8 general CI, but I would suggest you submitting a ticket in our support system so we could check on this issue closer and will help you getting it fixed.

Regards, Jack

BiancaS Purchased

Hello. Unfortunately, I bought your theme THAT I LIKE VERY MUCH, BUT IT DOESN’T WORK. I put it on http://www.bookingviaggi.com/. After I activated the demo, first I saw all, but in the second time (after 5 second) it disappears all the photos from the home page, it disappears the panel of “Theme Options” and when I try to cancel a foto from “fashion portfolios” (http://www.bookingviaggi.com/folio/fashion-2/) I can not do any modification: not even to cancel the fotos or added any fotos. PLEASE I REALLY NEED HELP!!!

Default-user
JackTM Author Team

Hello Bianca,

Our support guys received your ticket and its was replied with the request for additional information. Let’s keep in touch via ticket please, I assure you that all issues will be fixed asap.

Regards, Jack

hello this text is translated with google translation. Hello I have a concern about http://www.papilloneweddingplanner.fr/ In the “Mariage Marrakech” section portfolio does not show me all the pictures and I can not seem to do display pictures what should I do?

Heberger image

Default-user
JackTM Author Team

Hi there,

Most likely you are using images with inappropriate sizes and it order to get all folio images displayed properly you would need to use images with recommended size. Please submit a ticket in our support center and our support guys would help you regarding this matter.

Regards, Jack

euforia77 Purchased

Hello I have 2 questions: 1, The page names that are displayed are huge. How can i make the font smaller? I could not do it in the Theme Options.. 2, I would like to make a album for every model with a direct url. I see at the demo that xxxxx.com/colorful-moments-of-life/ has 5 albulms, but all of them are with the same url. Do I have to make a new page for all of my models? Thank You for the answer in advane.

Default-user
JackTM Author Team

Hi there,

I would suggest you submitting a ticket in our support system and our support guys would be glad to assist you with your inquires.

Regards, Jack

Hi there, I’m interested in purchasing your theme, but I’ve got a pre-sale question. Is your theme compatible with 3rd party menu plugins such as Uber Menu? Unfortunately I need much more advanced-looking main menu and just this keeps me from buying your template.

Default-user
JackTM Author Team

Hi there,

Thank you for your interest in our theme. Unfortunately we are not able to guarantee the proper theme work with this additional plugin since the theme wasn’t tested with it and was not developed to be compatible with this specific plugin. Please be aware that we do not provide support for plugins which are not-required by the theme. Also we are not able to assist with compatibility issues since there are too many different plugins and it is impossible to test the theme with all plugins ever and make it compatible with.

Regards, Jack

Trust777 Purchased

Hello Thememakers I have a problem with the theme, in the mobile responsive design the full screen layout is not working properly, the images are not loading in Iphone or android phone, just web and tablet.

Also within the pages the layout constructor are not working so i cannot edit the content within several pages in the website.

I need urgent help, my email is julian@wetrustin.com

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