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95 comments found.

pretice

pretice Purchased

Can you tell me why I get an error when I install the BuddyPress plugin on the ALMS theme? I can’t get into my Admin panel or anything unless I manually remove the BuddyPress folder in my file manager.

This is what I get after activating BuddyPress:

INTERNAL SERVER ERROR The server encountered an internal error or misconfiguration and was unable to complete your request.

Any assistance you can provide would be greatly appreciated.

rsriram

rsriram Author Team

Hi.,

Try to increase the memory limit in your hosting server and check the issue again.

Regards., DesignThemes Support.

pretice

pretice Purchased

Ok. Thanks. I will check into that. Appreciate the response.

rsriram

rsriram Author Team

Hi.,

Okay., Thanks :-)

Regards., DesignThemes Support.

Hi,

I cannot save any data on the site. Whatever changes I make, I hit “update” and the page reloads, but it just reverts back, no changes are saved.

Please help asap!

rsriram

rsriram Author Team

Hi.,

Kindly, send us the purchase code through the right bottom form located @ http://themeforest.net/user/designthemes So that we can move forward.

Regards., DesignThemes Support.

Ok I’ve sent it, thank you.

rsriram

rsriram Author Team

Hi.,

The purchase code you have sent is invalid. Just post a comment in themeforest from the login, in which the theme is purchased else send us the correct purchase code.

Regards., DesignThemes Support.

Please i will like to have anywhere that YELLOW appear on the theme/skin to my own colour, how can i do that? I have tried many changes in the style.css but the problem still persist.

rsriram

rsriram Author Team

Hi.,

Just add this css code in Dashboard > Alms > Integration > Custom Css. Change the color code as per your needs.

 .megamenu-child-container > ul.sub-menu > li > a { background: none repeat scroll 0 0 #ff0000; }
#main-menu #menu-main-menu > li.current_page_item > a, #main-menu #menu-main-menu > li.current_page_item > a { background: none repeat scroll 0 0 #ff0000; }
#footer { border-color: #ff0000; }

Regards., DesignThemes Support.

The footer border color has changed but the active menu color hasn’t changed yet. Please help.

rsriram

rsriram Author Team

Hi.,

Kindly, mail your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes so that we will check the issue.

Regards., DesignThemes Support.

Hello team,

I have installed your theme with example data but I dont see the Slider file to import.

Thank you!

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the import file of the alms slider.

Regards., DesignThemes Support.

Done, thank you! :)

rsriram

rsriram Author Team

Hi.,

We have replied to your mail. Please check it.

Regards., DesignThemes Support.

rsriram

rsriram Author Team

Dear Customers,

We will be on Holiday for Next 4 Days (15 Jan 2015 to 18 Jan 2015) due to local festival season. Team will be back on Monday (19 Jan 2015). Kindly expect a delayed response to your email’s and tickets. Thank you Very Much for Understanding…!

Regards., DesignThemes Support.

gbarkey

gbarkey Purchased

Hi,

I cannot save any data on the site. Whatever changes I make, I hit “update” and the page reloads, but it just reverts back, no changes are saved.

(previously posted this question under rivetdesigns – this is to confirm the purchase)

rsriram

rsriram Author Team

Hi.,

Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest revolution slider files. Update the latest version of revolution slider and check the issue.

Regards., DesignThemes Support.

gbarkey

gbarkey Purchased

Thank you, that seems to have fixed the issue!

rsriram

rsriram Author Team

Hi!.,

Glad that you fixed the issue. Let us know, if you find any issues in future.

Regards., DesignThemes Support.

Hi Admin,

I just now brought the theme for NGO Alms

Can you share the demo xml file

Jim

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

You can import the demo data from Dashboard > Alms > General > Import Dummy Data ( Top right corner)

Regards., DesignThemes Support.

Hello team,

How to change ”$” to “€” in the price table? Also is on the left, so how to change in the right?

Thank you very much!

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

You can change it from the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php line no: 735

Regards., DesignThemes Support.

Hello team, perfect!! Thank you so much!! :)

rsriram

rsriram Author Team

Hi.,

Thanks :-) Let us know, if you find any issues in future.

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :)

Regards., DesignThemes Support.

Ganije

Ganije Purchased

Hi I just purchase this theme (Alms – Church & NGO Responsive WordPress Theme) which i have installed in my localserver and it’s working fine but the issue i have is that i wanted my mega menu to look like this www.firstdallas.org but its like is not working kindly assist me.

Secondly, if its not going to work can i install another mega menu to do what i actually wanted to do or can you recommend a mega menu that can actually achieve that function(www.firstdallas.org)

Expecting to hear from you shortly. Thanks

Hi.,

Thank you for contacting us.

When we try to go to this page http://yourdomain.org/wp-admin we get 404 error. Send us the admin login url of your site.

Regards., DesignThemes Support.

Hi.,

1) Fixed the “Upcoming Events” issue.

2) We checked your sermon page http://soulsharvestersministries.org/sermons/gods-purpose-for-sending-jesus/ and it is working fine. Please have a look.

3) From where does the “Unreached People Update” section content comes from? We can’t see it in the backend?

Regards., DesignThemes Support.

rsriram

rsriram Author Team

Dear Customers,

We will be on Holiday for Next 3 Days! Thank you Very Much for Understanding…Team will be back on Monday.

Regards., DesignThemes Support.

Do you have a sample of how to configure your donate button shortcode with paypal button code?

I found the answer.

In the build a button area of paypal, use the email code instaed of the webpage code, and you will be provided a single url that can be used. This url needs to be in the link param of the shortcode.

rsriram

rsriram Author Team

Hi!.,

Glad that you fixed the issue. Let us know, if you find any issues in future.

Regards., DesignThemes Support.

Hello!

I bought your Alms theme but have a few challenges…

1. I don’t like that links to all my pages show below the footer. Is there are way I can remove some or all of them?

2. Some social buttons show by default on my pages and posts. How do I disable them in theme. Furthermore, how can I reposition them differently.

3. How do I change the skin color to something totally different from the three options you gave.

Speak soon.

To our success, thevinepro

Hi.,

1) Just go to Dashboard > Appearance > Menus. Select the Footer Menu (dropdown) > Select. Now check the checkbox at the bottom ( Footer Menu) and click “Save Menu”.

2) You can remove it from Dashboard > ALMS > Integration > Post and Pages. You can disable the social shares at the bottom of that sections.

3) You can create or change your own custom skin into this ALMS theme as following,

(i). Get into the skins folder from your theme directory, where we’ve added 3 folders with their skin names.

(ii). Just copy and paste any of them, and then rename it with the new skin name you’re about to be added.

(iii). Then you’ll be needed to edit the “style.css” of new custom skin you’ve replicated. (Just

like the images, color, background and border color hex codes with your new custom skin color as needed).

(iv). Now you can find you new custom skin folder (created) on your Buddha Panel skin settings. So you can choose your custom skin and save changes.

Regards., DesignThemes Support.

I cannot import the dummy data—any ideas? website is www.shankar-brown.com. Hosted by godaddy. I get “internal server error…”

rsriram

rsriram Author Team

Hi.,

You can find the xml file to upload from the path wp-content/themes/alms/framework/wordpress-importer/dummy/alms-default-dummy.xml. Please have a look.

Regards., DesignThemes Support.

When I import the xml file it creates the pages and some of the “look” but it does not work to the point of allowing me to understand the homepage etc. Any other ideas?

rsriram

rsriram Author Team

Hi.,

Make sure you have followed all the steps mentioned below,

1) You need to install the dummy contents from Dashboard > Alms> General > Import Dummy Data ( Top right corner).

2) Then update the permalinks from Dashboard > Settings > Permalinks.

3) Change the home page from Dashboard > Settings > Readings.

4) Update the menus locations from Dashboard > Appearance > Menus -> Menu Locations.

5) Add slider to layerslider or revolution slider and add it to the home page using the slider options below the editor section.

Note: Make sure you have installed all the recommended plugins before these steps.

We just purchased your Alms Theme and are having some issues importing the dummy data. Every time it gives us an INTERNAL SERVER ERROR. We read through some of the comments and saw that the server memory may be an issue so we confirmed that it was at the max allowed by our hosting plan, which is 128m, but are still having an issue importing the data.

Is there something else that may be an issue that you’re aware of that could help us figure this out?

Thanks

Hi.,

Thank you for contacting us.

Sometimes demo content import may fail, due to any of the following reasons.

Your PHP memory limit, execution time, upload size may be set too low. Please check that your server has following limits else contact your hosting support providers to do so.

max_execution_time -> 600

memory_limit -> 128M

post_max_size -> 32M

upload_max_filesize -> 32M

If you receive ‘500 Internal Server Error’ then it may be because of any one of following reasons

Your web server may be configured incorrectly (ie., configured with incorrect directives). You have to contact your hosting support providers to resolve this issue.

Your files may be corrupted while uploading into your web server. Those files may be transferred successfully, but it is unusable by server. If it is theme files, upload it again and import demo content then. If you still receive this error, deactivate the plugins one by one. So that, you can find the cause of errors thereby.

Note : You can verify your PHP configuration limits by installing a simple plugin, WP PHP Info here. If you still cannot resolve the 500 error, talk with your web hosting support providers.

Regards., DesignThemes Support.

rsriram

rsriram Author Team

Dear Customers,

We will be on Holiday for Next 4 Days! Thank you Very Much for Understanding…Team will be back on Wednesday (08.08.2015 to 11.08.2015)

Regards., DesignThemes Support.

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