53 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there, this is a pre-purchase question… I have a client who wishes to have a rather word heavy navigation. I know for sure that its not going to all fit on one line like the majority of navigations do. Is there a way that this theme will accommodate for that either by placing the words on two lines (ie. forna / forna) or the navigation itself running onto two lines without messing up the navigation mechanism?

Thanks!

designthemes

Hi.,

By default the theme does not have 2 lines navigation items.

You need to customize, So as to have the navigation in 2 lines.

Let us know, if you find any other difficulties!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Good day, i just bought your theme, and i need help with the LayerSlider Wp,i need my slider to look like the one on your demo site.

can u send me the demo code for your LayerSlider pls?

designthemes

Hi., Import the attached json file from Dashboard -> Layerslider WP -> Import, so that you can have the slider same as our demo. Please replace the images in the layerslider with your own images, else you need to purchase those images.

https://www.dropbox.com/s/o04l9wnwddplwoy/LayerSlider_Export_2014-07-02_at_06.30.44.json
Default-user

thank you very much

designthemes

Thanks for the update :-) Let us know, if you find any issues in future.. Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, that theme have child-theme support? I’m working with that template that my client bought and i need to create a child or it doesn’t support ?

designthemes

Hi., Yes, you can use child theme.

Looking forward your purchase happily :-)

Default-user

Thank’s, it works!! But I have another question, when inside a gallery i put more than one element like an image and a video, it looks like that, not like when it’s only one image inside the gallery.

https://dl.dropboxusercontent.com/u/20042034/image%2Bvideo_gallery.png

I’ve tried to modify the JS and the CSS but it’s so difficult to change all the settings of the BxSlider.

designthemes

Hi!.,

Can you be more specific about your issue along with the Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can can help you better..

Default-user

Thanks, i sent to you the credentials

designthemes

We received your details. Our support team is processing your request. We will update through the mail to you as soon as possible.

designthemes

Thanks!! Looking forward your purchase happily :-)

Default-user

Hi, it seems a nightmare. I install a clean setup of the wordpress in a subfolder because the first installation was made by my client and i’m not sure if he did well. But i’ve install the wordpress and the theme again in a subfolder and is not working well anyway.

First when i create a page, post,... your shortcode builder don’t appear, the envato plugin makes a conflict, the gallery shortcode don’t work…

I’ve sent to you the access user and password, it’s the same to the new installation.

designthemes

Hi!.,

We have fixed the shortcode builder issue in your new site in the subfolder

http://giftroomservice.com/ong/en/.

Gallery shortcode not working

1) Create the category for gallery items for the both the languages that you have created.

2) Assign the gallery items to specific categories and check the gallery shortcode. It will work

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

HI, again.

I’m triying to fix all the problems but i have a lot. As a web developer I tried to control all the theme but it’s impossible, first of all the shortcode generator doesn’t appear.

https://dl.dropboxusercontent.com/u/20042034/Captura%20de%20pantalla%202014-07-08%20a%20la(s)%2010.21.01.png

I need to put the shortcodes manually, and in different pages it works by different ways.

Please a i need your help.

designthemes

Hi.,

We have fixed the shortcode builder issue in your new site in the subfolder

http://giftroomservice.com/ong/en/. Kindly, check it out now!.
designthemes

We hope you will purchase our theme….. thanks…

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Please how can i extend my menu, i want to add more menu, it only accept 7, how can i add more?

designthemes

Hi..!

Go through the following instruction you get a clear view:-

You can add menus from Dashboard -> Appearance -> Menus. If you cannot add more than 7 menus, please let us know the ftp and admin, so that we can check the issue on our side.

Let us know, if you find any other difficulties! Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Default-user

i just send u a message

designthemes

Hi…

While loading your site we get “Error establishing a database connection”. Also you have sent only the cpanel details, we need the wordpress admin details as well. Please send that info as well as check the database error and get back to us.

Default-user

ok sorry abt that, i have sent it to , i also sent u the correct url. thanks

Default-user

were u able to access it?

designthemes

Hi!., Still your site (http://identicalmedia.com/) is showing “Error establishing a database connection”. Please ask your hosting team to fix this, so that we can proceed further.

designthemes

Hi!.,

No still we are getting this error “Error establishing a database connection”.

Please ask your hosting team to fix it.

Default-user

you are accessing the wrong url, this is the correct one, http://demo.identicalmedia.com

designthemes

Hi, Yes we have checked the issue in this site (http://demo.identicalmedia.com) and replied to your other comment. Please check it. It is working fine for us.

Default-user

YOU DIDNT FIX THE MENU, IT STILL DROPS IF I ADD MORE THAN 7. AND I SENT U MY LOGIN DETAILS

designthemes

Hi!., You are talking about the issue of menu items coming down to the next line when you are adding more than 7 menu items? If yes, since you have used the menu items with “CAPITAL LETTERS”, it occupies more space in the menu container. Try removing the capital letters and use lowercase letters.

Default-user

with capital letter its 6 but with small letter its 7, and i want like 8 or 9

designthemes
Hi!., We tried with small letters and we can add 8 menus without menus going down. Please check the attached screenshot. https://www.dropbox.com/s/4bk7ohpopcuy8tf/top_menu.png

Try to have the menu word small.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
designthemes

Hi..!

Hope that the following instructions & screenshot will help you get a clear view:-

1) Open the file wp-content/themes/alms/register_public.php

2) Go to function dt_theme_breadcrumb line no: 837

3) Find the code marked in the screenshot. Just comment as shown in the screenshot. 4) Upload the file back to the server.

https://www.dropbox.com/s/r99w5mckdt0sviy/breadcrumb_remove.png

Let us know, if you find any other difficulties!

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Default-user

were do i rate?

Default-user

i cant find register_public.p, i am using the alms charity theme

designthemes

Hi., Please visit this page to get a clear idea of rating a theme

http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 .

Hoping for a 5 star rating from your end :) thanks in advance…

designthemes

Hi!.,

You can find it in the path wp-content/themes/alms/framework/register_public.php

Let us know, if you find any other difficulties!

Default-user

worked fine thanks

designthemes

Hi! Thanks for the update :-) Let us know, if you find any issues in future.. Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Default-user

Good day, why is the latest event widget on the home page showing past event before current event?

please i want my most current events to be up while old events comes down

how do i do that?

designthemes

Hi!.,

Your current cpanel details are not working.

Send us the correct details, So that, we can check it.

Default-user

i have sent it to u via email

designthemes

Hi!., We received your details. Our support team is processing your request. We will update through the mail to you as soon as possible.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Good day ,please i need ur help i wish to reduce the space on my breadcrumb on my home page, thats after the slider

https://www.dropbox.com/s/royvvcc278kpx5c/breadcrumb.jpg

check and see if its possible

thanks

designthemes

Hi!.,

The default content padding is 60px, we have now reduced it to 20px.

Kindly, check it out now!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
madhavrt Purchased

Hello, I just installed the theme on a fresh WP installation. For some reason it doesn’t appear on the root address of my site like “http://mysite.com” but only when I got to “http://mysite.com/home”

I checked the WP site address (under settings) and it is definitely mysite.com so why is the theme only appearing under /home? FYI, when I go to mysite.com, I just see a white screen.

designthemes

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

please how can i change the team widget onmy homepage from 4 to 5?

https://www.dropbox.com/s/7bpnp7htrrgjh56/Team.jpg
designthemes

Hi!., Kindly!., try this shortcode

name="" role="" image="" twitter="" facebook="" google="" linkedin="" /]/dt_sc_one_fifthdt_sc_team name="" role="" image="" twitter="" facebook="" google="" linkedin="" / dt_sc_one_fifth/dt_sc_one_fifthdt_sc_team name="" role="" image="" twitter="" facebook="" google="" linkedin="" / dt_sc_one_fifth[/dt_sc_one_fifth]
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

I purchased your theme. could you please tell how i can download the theme demo contents.

Thanks

Default-user

Sorry… found it…. Excellent theme by the way

designthemes

Thanks for the Appreciation :-)

Let us know, if you find any issues in future.. If you really like our theme and support please rate it 5/5 star

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States
jon88654 Purchased

Hello,

Great theme! How do I disable the featured image from the post itself? I don’t want to disable the featured image thumbnail that would appear in a sidebar Latest Posts, for example, just within the actual post.

Here is an example of a post where I want the featured image removed – http://simministry.org/spring-2014/

But on the Homepage for example, I want the thumbnail to remain – http://simministry.org

Thanks in advance for your help!

-Jon

designthemes
Hi!., Please replace the attached https://www.dropbox.com/s/gwhy9l5q6utyfe4/single.php file in the path wp-content/themes/alms/single.php. Now you can disable the feature image in the post details page from the Dashboard -> Posts -> Edit the post -> Post Options -> Disable Featured Image. Let us know, if you find any other difficulties!
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I am interested in buying this theme, but have one question for purchasing – forgive me, I am a relative beginner in the creating websites or using WordPress!

I am creating a site for someone who gives public inspirational speeches around the world, and thus we really liked the way the “sermons” section is organized and its possibilities. However, is there a way/option to not have it be “sermons” but something like “lectures”? Also, to change or get rid of the “Bible Text” field when adding new lectures?

Thank you! Shanti

designthemes

Hi!.,

1) The sermons are separate module in the wordpress and comes as a plugin with this theme. But you can change the title in the front end from sermons to lectures.

2) If you leave the Bible Text field empty in the admin panel, it will not show in the front end.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Mail Chip Widget gives error when form is submitted :

Error: Could not connect (ERR 0: php_network_getaddresses: getaddrinfo failed: Name or service not known)

designthemes

Hi!., This issue is typically caused by the Apache/PHP host unable to contact the DNS server. Refer this link – http://albertech.net/2011/05/fix-php_network_getaddresses-getaddrinfo-failed-name-or-service-not-known/

Default-user

How do i make the donate button at the top open in a new window when clicked ?

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