87 comments found

pretice Purchased

Can you tell me why I get an error when I install the BuddyPress plugin on the ALMS theme? I can’t get into my Admin panel or anything unless I manually remove the BuddyPress folder in my file manager.

This is what I get after activating BuddyPress:

INTERNAL SERVER ERROR The server encountered an internal error or misconfiguration and was unable to complete your request.

Any assistance you can provide would be greatly appreciated.

rsriram
rsriram Author Team

Hi.,

Try to increase the memory limit in your hosting server and check the issue again.

Regards., DesignThemes Support.

pretice
pretice Purchased

Ok. Thanks. I will check into that. Appreciate the response.

rsriram
rsriram Author Team

Hi.,

Okay., Thanks :-)

Regards., DesignThemes Support.

Hi,

I cannot save any data on the site. Whatever changes I make, I hit “update” and the page reloads, but it just reverts back, no changes are saved.

Please help asap!

rsriram
rsriram Author Team

Hi.,

Kindly, send us the purchase code through the right bottom form located @ http://themeforest.net/user/designthemes So that we can move forward.

Regards., DesignThemes Support.

Default-user

Ok I’ve sent it, thank you.

rsriram
rsriram Author Team

Hi.,

The purchase code you have sent is invalid. Just post a comment in themeforest from the login, in which the theme is purchased else send us the correct purchase code.

Regards., DesignThemes Support.

Please i will like to have anywhere that YELLOW appear on the theme/skin to my own colour, how can i do that? I have tried many changes in the style.css but the problem still persist.

rsriram
rsriram Author Team

Hi.,

Just add this css code in Dashboard > Alms > Integration > Custom Css. Change the color code as per your needs.

 .megamenu-child-container > ul.sub-menu > li > a { background: none repeat scroll 0 0 #ff0000; }
#main-menu #menu-main-menu > li.current_page_item > a, #main-menu #menu-main-menu > li.current_page_item > a { background: none repeat scroll 0 0 #ff0000; }
#footer { border-color: #ff0000; }

Regards., DesignThemes Support.

Default-user

The footer border color has changed but the active menu color hasn’t changed yet. Please help.

rsriram
rsriram Author Team

Hi.,

Kindly, mail your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes so that we will check the issue.

Regards., DesignThemes Support.

Hello team,

I have installed your theme with example data but I dont see the Slider file to import.

Thank you!

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the import file of the alms slider.

Regards., DesignThemes Support.

Shoreikano

Done, thank you! :)

rsriram
rsriram Author Team

Hi.,

We have replied to your mail. Please check it.

Regards., DesignThemes Support.

rsriram Author Team

Dear Customers,

We will be on Holiday for Next 4 Days (15 Jan 2015 to 18 Jan 2015) due to local festival season. Team will be back on Monday (19 Jan 2015). Kindly expect a delayed response to your email’s and tickets. Thank you Very Much for Understanding…!

Regards., DesignThemes Support.

gbarkey Purchased

Hi,

I cannot save any data on the site. Whatever changes I make, I hit “update” and the page reloads, but it just reverts back, no changes are saved.

(previously posted this question under rivetdesigns – this is to confirm the purchase)

rsriram
rsriram Author Team

Hi.,

Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest revolution slider files. Update the latest version of revolution slider and check the issue.

Regards., DesignThemes Support.

Default-user
gbarkey Purchased

Thank you, that seems to have fixed the issue!

rsriram
rsriram Author Team

Hi!.,

Glad that you fixed the issue. Let us know, if you find any issues in future.

Regards., DesignThemes Support.

Hi Admin,

I just now brought the theme for NGO Alms

Can you share the demo xml file

Jim

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

You can import the demo data from Dashboard > Alms > General > Import Dummy Data ( Top right corner)

Regards., DesignThemes Support.

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