95 comments found

hancre Purchased

3. How can I remove 3 buttons in the image roll over and display <add to cart > below the image in the main page and sidebar ?

4. How can I remove the two arrow buttons in the feature products and special products ?

5. When I put mouse in the image of sidebar, it responds to my action. How can I remove the effect ?

6. Product Search results should be displayed in grid. How can I get the results?

ThimPress

Hi, 3) We can custom it for you free, with current has option to remove 3 buttons but if you want to display add to cart below product image we need to change code 4) In the Aloma has options to do it 5) You can add custom css to remove that effect . we also can support you to do it 6) Current Product Search results displayed in grid

Regards,

Default-user
hancre Purchased

4. How can I remove the two arrow buttons in the feature products and special products ?—>In the Aloma has options to do it -> In admin panel, I can see it ?? ^^;;

You told me, you can support me. You can support free for no.3, 4, 5.

ThimPress

Thanks for your purchase. please create new topic on http://obtheme.com/envato/support/, in that topic please note 3,4,5 and your ftp account information. My staff will support to custom for you

Regards,

hancre Purchased

1. I can’t install the theme by myself. my work using ftp usually cause problems. can you offer a free installation service ? my helper take a rest for two weeks.

2. I don’t like to install < visual composer, slider revoulution woocommerce sales countdown > .

Is it Ok to install the theme with the files from < installable wordpress file only > ?

What do <all files and documentation> have ? - < visual composer, slider revoulution woocommerce sales countdown > - theme files - license code and others ??

ThimPress

Hi, we can support you to install theme. we are waiting your answer on our forum.

Regards,

Have any issue been reported after the Wordpress 4.0 update?

ThimPress

Hi, We have updated our demo to WordPress 4.0, it has not issue, so you also can update your site to WordPress 4.0

Regards,

Default-user

I did the Word Press update and enerything is good. But I did the WooCommerce Update and it says that some of the files bundled with my theme are out of date and need to be udated. Are you planning on releasing an update soon?

ThimPress

Thanks for your notice. We will update new version in the first of next week Regards,

hancre Purchased

my site is buylashglue.com.

1. I want to get the white background. so I removed the background image and configured the white background. but it doesn’t work. . How can I get the white background ? Now I tried to change the color. but It keeps only ‘Default’

2. I want to get a space in header area like trginseng.com. I seleted the 2nd option – theme – < Header Layout >. but it doesn’t work.

3. Display the product name, quantity, product thumbnail image,two buttons <view cart, go to checkout>. The text ‘Cart’ should be in the left like other widget of sidebar. How can I get the result ???

4.I want to remove the review ratings in the main page of buylashglue.com. but I hope that ratings on reviews would be enabled. So I checked ‘Enable ratings on reviews’ in the admin panel. How can I get the result?

5. I want to display the left sidebar in product page, not the right sidebar. How can I get it ? ^^ ;;

Sorry for detailed questions.. > My helper has took a rest. so I really need your help. .

I wrote these questions in the forum. but I’ve not got the answers. so I’m writting this questions here.

Default-user
hancre Purchased

thanks a lot for your great support. All the changes must be in the child theme !!!!

Default-user
hancre Purchased

Please tell your staff to log in my site with my-account link, not admin and login link. ^;; I guess S/He would know this. I want to just confirm this. ^

hancre Purchased

my site is buylashglue.com.

1. I want to increase the width of product description as well as trginseng.com. I tried to adjust it by css. but it doesn’t work.

2. I want to display the tags in product pages below <the add to cart button > like product category. and remove the area of tags with click below the description.

3. I want to put <cart> of cart widget of sidebar at the left like other widgets. How can I get the results?

Please tell your staff to log in my site with my-account link, not admin and login link. ^;; I guess S/He would know this. I want to just confirm this. ^

I submmitted my questions to support forum. but I don’t usually get replies. so I’m writting these questions in themeforest.net forum.

ThimPress

My staff will finish that for you in today

Hi I there, I have installed this theme for client. When I am trying to install the demo data with example image for me to choose the home page layout. I am getting Import error message. Can you help me please.

ThimPress

Hi madkum,

Please create new topic on http://thimpress.com/forums/. My staffs will support you

Hello. In this theme the specifications and descriptions for products are always listed to right of the item, all the way down the page in a column it seems. This limits the ability to use all the space (100% width) below the product images. We have a large number of specifications for our products and would like to use this full area, how can this be achieved?

ThimPress

Dear cruxcreative, I’m so sorry for being late. For technical issues, please submit support topic at http://thimpress.com, we will get back to you within 24 hours.

PS: I saw your account in our system but there is no topics from you yet :)

hancre Purchased

my site is buylashglue.com. Thanks a lot for your great service . ^^

1. when I put a mouse on product featured image, it displays an effect like magnifier . How can I remove it ? 2. I want to display the tagline below text.

I configrued the setting : appearance – theme options – slogan setting – general

but it doesn’t work. .

How can I fix the issue ?

ThimPress

Dear hancre, for technical issues, please submit support topic at http://thimpress.com, we will get back to you within 24 hours.

Default-user
hancre Purchased

I submitted my questions to your forum ( http://thimpress.com/forums/topic/how-can-i-fix-these-errors/ ) Please help me ASAP. ^^:;;

amams Purchased

Hi,

I love this theme but I have 3 question before buy:

1- Is it possible to use “Home-03-Dark wide” an change the hover color to orange? 2- Same question and change the black background of the menu to orange. 3- Is it possible to make the hover effect ( on the product images) dark gray to half size to not to cover the whole image?

Best Regards

Arash

amams
amams Purchased

I already tried all of your suggestions in the last week from installing demo to others so please check the website by yourself to see what are these problems.

I sent you an email with the username and password also in a private message in the forum but didn’t get your confirmation.

Please let me know about it ASAP.

Thank you

ThimPress

you can reply topic to send information. In reply topic form you will see Access Info tab. You can write information to that

amams
amams Purchased

Yes I did, please check it.

I am on your forums, I am getting no reply to my questions. and this is totally unprofessional, I need my website to get running soon, and I am waiting for a reply on my blog grid view to work! I HOPE someone somewhere would reply back

Default-user

Again, please check the topic.

ThimPress

yes, that is new function for theme. we still are doing it. Will release soon (maybe in this week) Best Regards,

Default-user

Yes, I got this same reply one month ago, and was told it will be released the NEXT day. I have purchased this Theme based on the demo I have checked, and now you’re telling me i can’t put the blog in grid view

amams Purchased

Hi,

I downloaded the new updates, my questions is what should I do to update the website but don’t change my personal settings I already did? I afraid the new update changes my settings.

Would you please guide me through this?

Thanks

Amams

hancre Purchased

Thanks a lot for your great service. High Quality theme, Sincere Support ( Kind, Fast and detailed… )

Your theme is excellent. Your support for buyers is the most excellent, great that I’ve had.

ThimPress

Dear hancre, thanks a lots for your feedback. Please consider to give it a rating at http://themeforest.net/downloads . Thanks in advance.

Hi! This is the only way to make zoom on products pictures? http://prntscr.com/5hcirg

ThimPress

Hi, You can find plugin to do it.

atdavie Purchased

I tried to register on your support forum, I put my purchase code etc, and registered. Then I did a question and it said I couldn’t put topic in that forum and had to put purchase code. So I don’t have time for these rubbish support forums.

My question is how do i center my sticky menu. My normal top nav menu is centered, but for some reason the sticky menu defaults to the left margin, and i dont want that. I want it centered. Also where do i change the logo for the sticky menu. thanks

ThimPress

Hi, you only can create new topic on http://thimpress.com/forums/forum/aloma-theme/.

Best Regards,

atdavie Purchased

I have an issue with the category showing as the heading on the top right of the page where the heading of the page normally goes. Do you know why that is? how to fix?

ThimPress

Hi, Thank you for using our theme. For your problem, please create new topic on http://thimpress.com/forums/forum/aloma-theme/. My staffs will support you

Best Regards, ThimPress

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