An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, dasinfomedia, will respond to buyers’ questions and provide limited support through their own support system.

Additional information from dasinfomedia:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins
Go to item support

Frequently Asked Questions

I would like to buy this theme, but it is not clear if it can be multi language.

Alpine theme supports multiple Languages. We have provided language translation for following Languages:

1. SpenishLanguage – es-ES folder
2. GermanLanguage – de-DE folder
3. EnglishLanguage – en-GB folder
4. Italian Language – it-IT folder
5. GreekLanguage – gr-GR folder
6. Portuguese Language – pt-PT folder
7. Russian Language – ru-RU folder
8. DutchLanguage – nl-NL folder
9. SwedishLanguage – sv-SE folder
10. ChineseLanguage – zh-CN folder
11. Arabic Unitag – ar-AA folder
12. French – fr-FR folder
13. Japanese – ja-JP folder
14. Norwegian (Bokmål) – nb-NO folder

Additional language can be supported by easily customizing .ini file

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.