Discussion on Alterna 7 - Ultra Multi-Purpose WordPress Theme

818 comments found

Grapheen Purchased

I have submit Ticket #384121.

Please response..

Thanks

ThemeFocus

Our support had reply u, please check. Thanks.

could you update the visual composer please?! Some bugs sorted out -thanks

ThemeFocus

Hi, we had updated new version plugins, now “Queued for Review”, please wait will can been download.

Thanks.

Alterna V7.4.2 & V6.5.6 Online – Update all plugins.

Update details: http://support.themefocus.co/update/?theme=alterna

Thanks.

Please add native RTL support! :)

ThemeFocus

Thank your suggest!

Looking to update just revolution slider due to the current security vulnerability but do not see the install zip for just revolution slider in the download package. Can you please provide as we are not wanting to update the whole theme but do need to patch the security vulnerability immediately.

ThemeFocus

We already updated the Revolution Slider to v4.6 version as their new version. You can update the plugin use the method.

http://support.themefocus.co/viewtopic.php?f=6&t=31

Thanks.

markzena Purchased

Hello, where are the code for the home page example? Help me , thank you

Mark

ThemeFocus

Please view the post import our demo view home code.

http://support.themefocus.co/viewtopic.php?f=6&t=32

Thanks.

Pre-sales/Request I didn’t notice on the demo if the Alterna supports a one-page/parallax type layout or a landing page. Are any of these possible with the current theme? If not, are there plans to add this to is, just like for the MX theme? I like that theme as well, but like the flat design that is so prominent with the Alterna theme. Any comments and help would be appreciated!

ThemeFocus

Hi, now it’s have no one page nav button, if you we can help u add it like MX theme.

Thanks.

good afternoon wanted to know if the issue is in version 6 is compatible with the UberMenu plugin – WordPress Mega Menu Plugin [link removed per author request] as the menu item that brings a lot to me does not work I want to do something and when s comfuso shown on mobile devices

thank you very much for your attention

Default-user

google translate

ThemeFocus

We have no test with the plugin, as you had test it with it. If you have problem also can get support from the plugin author. Thanks.

Hello there! I really love your theme as you can create an outstanding website! Recently I decided to create posts with video format and realized I dont”get any thumbnails on the widgets.Do I have to manually upload the featured image or it could be done automatically? I’ve tried the Video Thumbnails plugin but I can’t find the field which contains the video url.. Any help appreciated! Thank you

ThemeFocus

Hi, you just upload a image through post -> features image upload will works. Thanks.

Default-user

I think you can do better than that…Come on!

update visual composer again? some wp 4 issues solved – thanks

ThemeFocus

We will update the plugin today. Thanks.

reevesjo Purchased

i have a problem with the visual editor.

I cannot add any short code.

TinyMCE is throwing an error;

TypeError: window.tinyMCE.execInstanceCommand is not a function

Seems like an API version issue after WP3.9, but no one else has this issue?

ThemeFocus

It’s need you setting your domain through your domain host. Thanks.

Default-user
reevesjo Purchased

Sorry – your not reading the replies properly.

The issue is fixed.

It was a problem with Wordpress, which just needed the permalinks re-saving – I just updated in case it helped you or anyone else.

Default-user
reevesjo Purchased

sorry – I just re-read my replies and it is a bit ambiguous. Everything is working just fine now though.

thanks for your help.

I have updated both of them today to the most recent version and the issue is still happening.

ThemeFocus

Please submit a ticket with your site link and admin account let us check it.

http://support.themefocus.co/ticket/open.php

Thanks.

Hi, The cart is not showing up at the top of the page. Do you know what may be causing this issue? Also some of the woocomerce template files are outdated as well.

ThemeFocus

Can u send us your site link and account let us check it.

http://support.themefocus.co/ticket

Thanks.

netvisionz

Please disregard this message. i figured it out.

Hello, I was tryin to login back after an interval and your new support system not allowing me to it. when tried password recovery, new login page says its not recognised both my user name and email address :(

I have had few questions, their answers, some code snippets and reference in my account inbox, which I hope won’t be lost.

I think this is your new support link – http://support.themefocus.co/ucp.php Earlier I remember it was – activetofocus. Hope it won’t be changing again ;)

boltonbull

I think so, because have Alterna version 5.1.3 installed and still works fine even in WP 4.0. But now plans to update it to the latest version for some reasons and thought the old reference (there was around 27 Q&A in my inbox) from my old inbox would be handy if something goes wrong. Hope you understand. Would really appreciate if you could do anything about it.

ThemeFocus

Yes, I know your means. But old support forum data didn’t import new forum. Sorry for it.

Thanks.

boltonbull

ok

device Purchased

Hello – on the shortcodes to list portfolio items (portfolio_list) for some reason now it’s putting other categories that are not specified in the slug? How can this be fixed? I just want to display Portfolios from one category on a page.

device
device Purchased

I just submitted a ticket… my client was trying to launch today but this one glitch is preventing her because she can’t display her portfolio categories on different pages.

ThemeFocus

Hi, we had check and reply your ticket, please check. Thanks.

dervish01 Purchased

Hi

I recently purchased the theme however visual composer frontend editing does not seem to work. Instead it constantly shows as loading and nothing else happens.

Thanks

ThemeFocus

Hi, please send us a ticket with your site link and admin let us check it.

http://support.themefocus.co/ticket/

Thanks.

Hi, I cant see the admin panel in my localhost server, when I clik Alterna -> Options appear this:

https://dl.dropboxusercontent.com/u/32756105/LSXLS-27_bugs.png
ThemeFocus

Hi, looks your site have some error.

Please provide a ticket with your site link and admin let us check it.

http://support.themefocus.co/ticket/

Thanks.

Default-user

I cant provide site link, I am working in localhost and I dont have a server now. This problem is frequent? Possible solutions?

ThemeFocus

We need check your site as first. Thanks.

How can I download a previous version of Alterna,not the last one?

I purchased when version was 5 or so. I want to update to 6, but not 7. The design was changed in 7.

Thanks,

ThemeFocus

You just download from market unzip it will find pre v6 version folder and use it. Thanks.

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