Discussion on Alterna 7 - Ultra Multi-Purpose WordPress Theme

779 comments found

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States
chrissin2 Purchased

I see the auto update feature on verson 1.1. Input my envato id and key. Now how do you update.

ThemeFocus

Hi, if you had setting your auto update username and API Key then will auto update, if not please view how to setting them.

http://support.activetofocus.com/alterna/discussion/65/about-setting-theme-auto-update-recommend-method

If you there still can’t update auto update please download theme files and use ftp upload again manually update it.

Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

hi, can you tell me which file do we to updated? thanks

ThemeFocus

Please view our suport forum update post will know more details.Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Hi, is it possible for me to get the psd files for this template?

ThemeFocus

We haven’t provide psd files. Thanks.

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users

There is a sub menu hover font color option but there is none for the main menu. My background color when you hover the main menu is purple and the text is dark, i need it to be white when hovering, what is the css code for that? Thanks.

ThemeFocus

Sorry, the one page theme without submenu. Thanks.

Default-user

What are you talking about? I am talking about this theme. The navigation bar (menu) has a white background with dark grey font. When you hover your mouse over the background goes purple and |I cant see the writing anymore because it is drak grey and want to change it to white. You can do that easily on the submenu but cant on the main menu. So please give me a solution.

ThemeFocus

Hi, did u view these setting on Alterna Options-> Color? please open it and setting them, if you need more setting you can custom css for them.Thanks.

Default-user

In the Header Area Menu Colors Setting there is: Menu Background Color Header menu background color Sub Menu Background Color Header sub menu background color Sub Menu Hover Background Color

Header sub menu hover background color Menu Font Color

Header menu font color Sub Menu Font Color

Header sub menu font color Sub Menu Hover Font Color

but there is no option for Menu Hover font Color

And if could see it in the CSS I would have changed it to white.

And is it possible to have the whole header background with a color instead of white in a boxed layout?

ThemeFocus

Hi, sounds possible, it’s need custom css for it. You can submit a post with some image (what’s you want) on support forum, then let us check so that can help u.

http://support.activetofocus.com/alterna

Thanks.

Default-user

There is no start discussion button in your support forum. Was able to change header background color through css but now I cant figure out how to change the background color of that bar on top of the header.

ThemeFocus

Because you don’t click confirm email link so didn’t view the “start discussion button”, I had help u change your account status now you can view it and submit your ticket.You best also tell u your site preview link.More information will more good for us.

Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

My Membership to the support site has mucked up.

I raised a few issues about image resizing and videos not playing in Firefox. The site I am having troubles with is nickplummer.net – the portfolio images (even when 1:1 or 1:1.5 ratio) keep cutting off heads.

The contact form also lacks controls and formats crappy – can I put the form beside other content on a page?

Appreciate the help and quick response.

Paul.

ThemeFocus

Hi, I didn’t view you purchase our theme, if you are bundle buyer please view clear explain about bundle item without support, updates.

http://themeforest.net/item/alterna-retina-responsive-multipurpose-wordpress-theme/discussion/3946450?page=17#comment_3930583

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Hi, just want to say this is a lovely theme. I got it in the bundle and it’s just what I needed. i’m just wondering if it is possible to remove the extra featured image from the blog post, as on this page? http://www.foreveryoungforeverfit.com/2013/05/20/burn-calories/ I know the featured image will not be there if there is no featured image, or if it was a standard post (instead of image post) but then the first page would be imageless. Know what I mean? Thanks. Nik
ThemeFocus

Hi, bundle item without support, update so if you need any support or update theme must purchase it use normal price again. You also can view clear explain about them.

http://themeforest.net/item/alterna-retina-responsive-multipurpose-wordpress-theme/discussion/3946450?page=17#comment_3930583

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi Activetofocus,

I have a simple question, as I have 17 people on my team, how can I build a TEAM PAGE where I can divide my team to show with categories on top ? Meaning , 4 people to show on the main page but on top of them to have categories , and when I click specific categories, then the rest of the team to pop up by assigned category ?

Can you please help me for this ?

Thank you, and you guys are amazing. Fantastic support.

Nar

ThemeFocus

Hi, you can use team shortcode for it with columns like our about page.

Team shortcode details: http://themes.activetofocus.com/alterna/demo/social-twitter-skill/

About page, you also can import our demo view code.(We already provide xml files)

http://themes.activetofocus.com/alterna/demo/about/

If you still have question or other question please submit on support forum: http://support.activetofocus.com/alterna

Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Looking for a way or method to make my home page look like Example 6 in the demo… any direction would be appreciated. thanks.

ThemeFocus

Hi, you can import our demo example!Thanks.

Default-user

Thank you.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Is there sample data I can import to make the template look and act like the demo?

ThemeFocus

Please open SimpleData folder will find demo .xml file, then import it.

http://support.activetofocus.com/alterna/discussion/10/our-demo-site-xml-files-and-slider-demo-files-

Thanks.

Default-user

Thanks – I found the Simple Data folder… there are only three items in it: alternaretinaresponsivemulti-purposewordpresstheme.wordpress.2013-02-11

layerslider_example

revslider_example

and when I ran the first one using the importer – it timed out/did nothing. Do I have to do anything special? zip before upload, special order, etc?

ThemeFocus

Please don’t enable download assets, if you download our site assets will timeout and didn’t complete! Thanks.

Default-user

Did that and it worked – but – it failed to import over 1/2 the files -

ThemeFocus

Don’t understand about “import over 1/2 the files” maybe you can explain more. I also import the demo xml and have no problem. If you didn’t view example without images it’s correct, because of you can’t use these images.Thanks.

Default-user

The import did what I needed it to do – thanks for walking me through the steps. I will submit another question regarding WooCommerce Theme.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
klvo Purchased

Hello…tried to update your plugins after the auto update and cannot extract them. I get the following error:

error )x80010135: Path too long

ui-bg_highlight-soft_100_

adobe fireworks file. this is happening for several plugins

Default-user
klvo Purchased

yes i did follow that…and when i just go to extract the zip files…i cannot extract the folder due to this error message. i have to skip the file.

ThemeFocus
Please download and unzip again then delete your host plugin folder and upload it.If you still have problem please submit a ticket send us your site link, admin account and ftp account let us will help u check it. http://support.activetofocus.com

Thanks.

Default-user
klvo Purchased

got that figured out…my mistake…just one more question. was able to update the plugins and now just see this when i log in. I did update js_composer3.6

There is a new version of Visual Composer available. Download version 3.6.1.

ThemeFocus

I will update it with theme then you can update it again.Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Demo content for WooCommerce theme? Is that the same content as the demo content for the non-ecommerce theme? found in the “SimpleData” folder? does it include sample products?

ThemeFocus

WooCommerce products you can import woocommerce plugin provided dummy_data.xml. You can find it and download it wp-content/plugins/woocommerce Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I am considering purchasing your theme but have some questions: 1) For Blog and Portfolio posts, is it possible to have LinkedIn instead of Facebook for Social Media sharing? 2) Alterna feature list includes WPML integration – is that the CMS version or do we need to purchase the WPML plug-in? Also do you have translation files for Simplified Chinese, Traditional Chinese, Korean and Japanese? 3) Does your theme have different footer designs? I want to be able to add a menu to the footer for Privacy Policy, Usage Terms, etc 4) Can I add custom CSS that won’t get overwritten with updates? thanks,

ThemeFocus

Hi, 1.you can use other social share tools, default we used addThis it’s support add LinkedIn all depends on your choose from http://addthis.com.

2.our theme tested by WPML developer, if you need translate other languages you need purchase WPML plugin for the theme.

3.We provide footer widget and footer copyright for u custom footer contents.

4.You can custom css throught Alterna Options -> CSS , thend don’t overwritten with updates.

Thanks.

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 2-3 years
tasoskouk Purchased

hi,

i am your new client :-)

setting up my demo install now…

thx, tasos

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
pippo-c-l Purchased

Purchased! Now if i can’t set blog template with ajax to my categories.. i’m angry!!!

ThemeFocus

Hi, looks you do some error so that appear problem. I had help u create a post with how to create a page with your categories basic blog template with ajax.Please view it very easy and simple.

http://support.activetofocus.com/alterna/discussion/comment/621#Comment_621

Thanks.

pippo-c-l
pippo-c-l Purchased

Sorry but if user click category in a post show this page (page you said to create) or show category with “bad” style? I hope appear blog template with ajax…....

ThemeFocus

Hi, do u means user click categories then show post style also use blog template with ajax? It’s just show as blog default style not ajax style. Our demo had show the style, you can view it.

http://themes.activetofocus.com/alterna/demo/category/news-politics/

Thanks.

pippo-c-l
pippo-c-l Purchased

I don’t like this style http://themes.activetofocus.com/alterna/demo/category/news-politics/

I want this style “blog template waterfall flux with ajax” for my categories. It is possible?

ThemeFocus

Now, it’s not possible, you must modify code so that categories show like it.Thanks.

ThemeFocus

Hi, don’t worry, please send us a ticket with your site link, admin account and ftp account we will help u add it.

http://support.activetofocus.com

Thanks.

pippo-c-l
pippo-c-l Purchased

:) Thank you. Great support. 5 stars theme and 5 stars support.

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 2-3 years
tasoskouk Purchased

@ pipo-c-l & activetofocus,

i’ ll need that too (“blog template waterfall flux with ajax” for categories/tags) and many more clients i believe…

...so please give us a way to do it (and when we update theme we should not lose this setting please)

thx, tasos

ThemeFocus

Maybe best way is we will add the new features into next update then all can use it.We will do it. Thanks.

tasoskouk
tasoskouk Purchased

Please give us options to select default portfolio/posts templates for categories/tags/archives/search. Thx !!!

  • United States
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • Bought between 10 and 49 items
  • Envato Studio (Microlancer) Beta Tester

Hello, I acquired your theme through the Corporate Bundle.. Nevermind .. Thanks

ThemeFocus

NP, enjoy it with cheap price! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, Great theme! I love it! Quick question before I purchase the theme…is it possible to add the mailchimp plugin and a donation button?

Thank you!

ThemeFocus

Hi, I already view other user use the mailchimp plugin works fine.You also can use it but some style need you setting throught custom css. About a donation button, you also can add it.Thanks.

Default-user

is this something I can pay for you to add to the theme? Donation button and the mailchimp plugin? Thanks!

ThemeFocus

Hi, yes, we can provide custom services for them.Thanks.

Default-user

Great! I am looking to include a recurring donation form into the page. How much would it be to have you add that to the theme?

ThemeFocus

About custom services fee will talk with ticket system, here can’t talk. If you need please contact us after purchase it.Thanks.

Default-user

okay. I will purchase the theme. Hopefully you can help me and it doesn’t cost much money to add the donation button to the website. thanks!

Default-user

oh, do icons come with this theme?

ThemeFocus
http://themes.activetofocus.com/alterna/demo/awesome-icons/ We provide fontawesome icons for use.Thanks.
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi activefocus,

the theme is very nice but the full-width (Global Layout) version doesn’t work. I buy this theme through the Corporate Bundle. Can you help me?

Thanks. :)

ThemeFocus

Hi, looks something wrong with u. Bundle item without support, update, please first view the post get support or update.

http://themeforest.net/item/alterna-retina-responsive-multipurpose-wordpress-theme/discussion/3946450?page=17#comment_3930583

Thanks.

  • Has been a member for 4-5 years
  • Exclusive Author
  • Bought between 50 and 99 items
  • Turkey

i bought corporate bundle just for your theme and i installed it to my website. but i can’t set homepage like your demos “Example 6”. What can i do? I want to use Example 6 without slider in my homepage. Thanks

ThemeFocus

Hi, you can import our demo xml, if you need support or updates, please first view our notice.

http://themeforest.net/item/alterna-retina-responsive-multipurpose-wordpress-theme/discussion/3946450?page=17#comment_3930583

Thanks.

cagdas

if i import that, will my wp settings-contents and alterna settings change?

ThemeFocus

if you need help please first get support.Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
  • Won a Competition

Hello, I bought the theme as part of the bundle. And I don’t completely understand what you are saying about purchasing the basic support package, since the English is a bit broken.

The logo does not scale down when I resize the window, meaning this theme is not 100% responsive as you advertised. Let me know if there is a way to get the logo to scale?

ThemeFocus

Hi, if you don’t understand our notice , ok a simple method, please purchase again use normal price get support , updates. Now very clear. Thanks.

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