Discussion on Alterna 7 - Ultra Multi-Purpose WordPress Theme

787 comments found

  • Elite Author
  • Author had a File in an Envato Bundle
  • Has been a member for 4-5 years
  • Interviewed on the Envato Notes blog
  • Exclusive Author
  • Sold between 100 000 and 250 000 dollars
  • Contributed a Tutorial to a Tuts+ Site
+4 more

Alterna V5.0.3Update Had Online. . Update information please click link view details. http://support.activetofocus.com/update/?theme=alterna

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
naiyer Purchased

Hello,

Recently I changed my site domain name and also update the theme’s new version.

Now the fixed header is not working. It is enabled in the theme option.

Can you please advise.

Regards; http://naiyerjawaid.com/
ThemeFocus

Hi, please open Alterna Options -> Header check your fixed header enabled details.

Thanks.

Default-user
naiyer Purchased

It is already enabled, but it is not working. Can you check please.

Thanks

ThemeFocus

Please send us your site admin account let our support will help u check it.

http://support.activetofocus.com

Thanks.

Default-user
naiyer Purchased

You can check the source code at view-source:http://naiyerjawaid.com/ the fixed option is enabled.

If you need admin access, kindly advise where to send them.

ThemeFocus

Hi, you just submit a ticket and input your site admin account so that them check it.

http://support.activetofocus.com

Thanks.

Default-user
naiyer Purchased

I have submitted the ticket, kindly check.

Regards;

ThemeFocus

Please check email, we had replace u about your site problem.Thanks.

Default-user
naiyer Purchased

I have not received any email yet.

ThemeFocus

NP, we had check your site now works fine. It’s you used plugin “LinkedIn for Wordpress” problem, we had deactivate it all works fine. You can use other plugin like it to replace it or get support from the plugin author.We don’t provided plugin support.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
I just did a fresh install of latest Wordpress and this theme and Visual Composer seems to be broken? see video capture: http://screencast.com/t/ykJaL3zg6B8E
ThemeFocus

Hi, looks your site save page content with VC have problem. Did u use new version VC plugin? You also can submit a ticket with your site link and account let our support will help u check it.

http://support.activetofocus.com

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

<hello, please I would like to ask some prebuy questions -it is possibe to change backgound colors, other than white? -it is possible to eliminate the “about/features…” commands in the left side of the top bar? above the logo

Thans a look, this theme looks powerfull

ThemeFocus

Hi, It’s all can done through Alterna Options.

1. We provided custom background with image, color so you can custom it.

2. You can choose enabled menu or not show it.

Thanks.

Default-user

Hello, Can I have a language selector in the home page? I mean if using translation or WPML

Thanks a lot for your help

ThemeFocus

You can use WPML, they had provided many tools or code for it.Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I have this Alterna old version 4.05 which was installed by someone who developed my site. Unfortunately it doesn’t give me the privilege to upgrade to the latest version in line with Wordpress 3.7. My site designer insists that 4.05 is good enough to support future WP upgrades. Will there be any issues if I remain status quo or buy a new theme? Thanks!

ThemeFocus

Hi, we didn’t view you purchase our theme so can’t provided you any support, updates.If you need update or support must purchase it then contact us.Now, you can get support, update from your developer or contact us after purchase our theme.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

I do not want responsive theme. When I turn on ‘fixed width’ my entire site width becomes very small. I want to keep the same normal boxed width but I want to turn ‘responsive’ off. Is that possible?

Thanks, Mo

ThemeFocus
Hi, you can custom css for it through Alterna Options -> CSS.
.fixed-width .wrapper {width:1170px;}
Thanks.
Default-user

Hello,

I tried the code you gave but that does not expand the content width. It only expands the background but the content remains very narrow.

Can you update the theme so that the layout looks exactly the same as normal if “responsive” is switched off? I didn’t know I will have this issue before I made the purchase.

ThemeFocus

Please send us your site link and admin account let us help u it.Thanks.

Default-user

Hello, shall I submit a support ticket and send you details?

ThemeFocus

Yes. It’s more good.Thanks.

Default-user

My ticket number is #603111.

I left responsive ‘on’ for now. I want to switch it off but I want it to look exactly same as existing design.

Thanks, Mo

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years

Hello

there is a problem with the new Slider revolution Responsive WordPress plugin 4. I have updated and can see this Slider nothing more

ThemeFocus

Hi, we had test it all works.You can view our demo with it.

http://themes.activetofocus.com/alterna/demo/slider-revolution-4-0/

So please you done correct, you also can send us your site link and admin account throught ticket.

http://support.activetofocus.com

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain

Hi guys,

I want to hide all webpages breadcrumbs. How I can?

Thanks in advance. Greetings.

ThemeFocus

Hi, you can add little css for it through Alterna Options -> CSS.

#page-breadcrumb { display: none !important;}

Thanks.

jorgeayusomolina

Done and it works! Thanks for your fast and effective reply. :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain

Hi again,

I need to configure the email for the contact form. Where I must put the email?

Thanks in advance. Hugs from Spain.

ThemeFocus

Please add your email through edit your page -> Page Options Setting will find email options.

Thanks.

jorgeayusomolina

Done! Thanks. :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there,

We would like to know a bit before buying your theme.

Does this theme come with demopages (that can be uploaded)?

How many images can be uploaded to a slider on a project-page?

Any chance this theme will be updated with bootstrap 3.x soon?

Thanks, Teubl

ThemeFocus

Hi, we provided demo page content xml files, you can import it.About how many images for slider all depends on yourself.About bootstrap 3.x we will talk about it, because of it’s have many different v2.3+.

Thanks.

Default-user

Thanks for a fast reply! One last question concerning support. Are there several people maintaing the theme and helping out?

Regards, Teubl

ThemeFocus

We provided support forum for some question like http://support.activetofocus.com/alterna

We also provided custom services for our buyer. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

When will be Bootstrap v3.0 based Alterna available for download?

ThemeFocus

Hi, we will think about it because of V3.0 change too more.Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

does the auto update feature not work? my theme has not updated, but I have all the correct info plugged in.

Thanks D2

ThemeFocus

Hi, we tested envato provided auto update works fine.You can follow our theme update post.

http://support.activetofocus.com/alterna/discussion/65/about-setting-theme-auto-update-recommend-method

Notice, theme not means your plugins auto update, about plugin update please follow the post.

http://support.activetofocus.com/alterna/discussion/203/about-theme-used-plugins-update-problem

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I just wanted to say that this is a pretty good theme, its not amazing, there are probably better but its still a great theme and i enjoy it.

Just one comment…all the support forum replies from the dev have pretty bad grammar, my guess is that they are translated…so you kinda have well translate them to normal english so to speak. Only a slight draw back, but i felt that it should be mentioned.

ThemeFocus

Thank you for your suggestion!

  • Elite Author
  • Author had a File in an Envato Bundle
  • Has been a member for 4-5 years
  • Interviewed on the Envato Notes blog
  • Exclusive Author
  • Sold between 100 000 and 250 000 dollars
  • Contributed a Tutorial to a Tuts+ Site
+4 more

Alterna V5.0.5 Update Had Online. . Update information please click link view details. http://support.activetofocus.com/update/?theme=alterna

Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Erro login Wp-admin??:

“Fatal error: Cannot use object of type WP_Error as array in /home/minis938/public_html/principal/wp-content/themes/igreja/envato-wordpress-toolkit-library/class-envato-protected-api.php on line 344”

ThemeFocus

We just check our test site have no any problem. Please check again about your auto update setting (username, API) on Alterna Options -> General.

About auto update recommend method you also can view our post: http://support.activetofocus.com/alterna/discussion/65/about-setting-theme-auto-update-recommend-method

Thanks.

Default-user

was active automatic update…but stopped working after:

“Fatal error: Call to undefined method WP_Error::getContent() in /home/minis938/public_html/principal/wp-content/themes/igreja/envato-wordpress-toolkit-library/class-envato-protected-api.php on line 344”

Default-user

tested replacing the line 342: $request = wp_remote_request( $url );

changed by this: $request = wp_remote_request( $url );

if ( is_wp_error( $request ) ) {
        echo $request->get_error_message();
        return false;
}

ai opened and stopped again.

what do I do???

ThemeFocus

Hi, you don’t need change any code.Did u used which version of WordPress? Please send us your site link and admin let us check what’s wrong with you done.

https://support.activetofocus.com

Thanks.

Default-user

returned to work …

But I think op was in error:

Theme Auto Update: “ON”

ThemeFocus

Our host with theme have no any problem.Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

can you please tell me how to centered the logo in theme ..right now is float to left …hope for reply soon

ThemeFocus

Please open Alterna Option -> Header choose the second header style center logo #2. Thanks.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United States

If you haven’t bought this theme, buy it now. I really don’t think there will ever be an end to ActiveToFocus’s updates. Not just updates, but NEW Features all the time! Best theme overall I have EVER purchased and best Multipurpose theme ever purchased. You can satisfy many clients with this one theme. Thanks ActiveToFocus!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
mayela Purchased

Works with qTranslate plugin ?

ThemeFocus

Our theme tested by WPML developer but have no tested by qTranslate.Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, pleas let me ask some prebuy questions:

1) When using the 2 columms portfolio, Can I remove the eye option and keep chain in the center only?

2) At the same time, I would have a water flux 3 columms portfolio page, in this I want to keep the eye function, is this possible?

3) Can I adjuts the height of the very last footer “copyright…”? I would like to adjust to the slider size, I would be using photos in a 2:35 proportion, is this possible?

4) Can I remove the rest of footers?

5) In the top bar menu. Can I remove the About, Features, Blog, Contact options?

6) Can I show Vimeo/You Tube videos without the code below the video box, that is in the demo?

7) is there a “back to portfolio menu” icon/function avalaible?

Thanks a lot for your help.

ThemeFocus

Hi, 1,2 you need use css hide eye and keep chain. or keep all. 3,4 you need custom them. 5.you can don’t use header top menu. 6.we provided video shortcode. 7.don’t understand.

If you have any question please contact us, we provided custom services for extra modify.

Thanks.

Default-user

Thanks

1 and 2), would you provide assistance? I would like to have one portfolio page with eye option and another portfolio page with chain option. It is possible to have both at the same time?

3 and 4) would you provide assistance? Do I need custom for using 2:35 pictures in the slider?

5) I mean the very top bar menu, I would to remove the options in the left and keep the social icons and language selector only, is this possible?

7) if I am in the portfolio and choose one entry, what´s the way back to the portfolio menu? I mean without pressing portfolio in the main menu

8) Can I change the size of fonts in menu and text?

Thanks a lot for your help

ThemeFocus

Hi, 1,2 we can free help u. 3,4 need u provided details for us to change it.If easy also free. 5.yes. 7.now have no a button, maybe we will think add a button for u.you can custom font size and font.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

NVM .Fixed.

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