Discussion on Alterna 7 - Ultra Multi-Purpose WordPress Theme

784 comments found

  • Elite Author
  • Author had a File in an Envato Bundle
  • Has been a member for 4-5 years
  • Interviewed on the Envato Notes blog
  • Exclusive Author
  • Sold between 100 000 and 250 000 dollars
  • Contributed a Tutorial to a Tuts+ Site
+4 more

Alterna V7.1.3 & V6.4.3 Update Had Online.

We had update theme history log xml file path.If you there appear Warning: simplexml_load_string() please update new version will works.

Like:
Warning: simplexml_load_string(): Entity: line 1: parser error : Space required after the Public Identifier in /home/DOMAIN/public_html/im2/wp-content/themes/alterna/inc/penguin/modules/penguin-option.php on line 577

Warning: simplexml_load_string(): <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> in /home/DOMAIN/public_html/im2/wp-content/themes/alterna/inc/penguin/modules/penguin-option.php on line 577

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I have a problem with V7.1.3 (todays clean instalation with woocommerce) When I choose Text Block @ Visual Composer overlay apperas but there is only spinner and loading. Thats all. I cant start editing this block. When I press Cancel – deafult Text block appears but once again – when I want to edit this block there is only spinner and “loading”.

ThemeFocus

Hi, it’s VC updated setting problem.You just update VC plugin and setting your VC plguin, please view the post image will know that.

http://support.themefocus.co/viewtopic.php?f=17&t=207 Thanks.
sinbad78

i dont have bought VC – i use only VC included with your theme

ThemeFocus

Yes, you don’t need buy VC as our theme included.Our theme already had updated the plugin V4.1.2. You can update the plugin as first.Our support forum have details about it.Please login support forum.

http://support.themefocus.co/viewtopic.php?f=17&t=207

Thanks.

sinbad78

Still doesnt work. As I told you this is a fresh instalation with 4.2.1. But I tried turning on and off all plugins and problem is with Layer Slider. With LS turned off everything works fine

ThemeFocus

Don’t know why you there have the problem.Here tested all ok.Please send us your site link and admin account let us check it.

http://support.themefocus.co/ticket/

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States
susyed Purchased

TERRIBEL SUPPORT Purchase this theme ONLY if you want to help yourself, This guy is a LAME. TERRIBLE SUPPORT. I will be writing a whole blog about my experience very soon.

VERY DISAPPOINTED

ThemeFocus

Hi, We had check your question on support forum. As your question, it’s not theme problem, understand?

But we still help u and search from google send u more details about it and tell u how to do .As your question “Remove menu item from WP admin menu” . It’s WordPress admin setting problem not theme problem, so default you must solve it through yourself.

Again, it’s extra question not our theme bug or other related problem.If you not happy as our reply about the question, please solve it through yourself.

Please make sure your question then do anything.Our support just provided theme problem.

Understand?

Thanks.

susyed
susyed Purchased

All I asked you to provide me the WP $menu array of your theme, you completely FAILED to provide this information, Plus your response time is unacceptable (more than 24 hours to reply to a simple question). I’M NOT SITTING QUITE UNTIL I GET THE ANSWER

ThemeFocus

Again, about our reply content copy from google search result, it’s for you try. If you can’t solve it, please search from google solve it by your self. Default we don’t need provided these question which not related theme question.Understand?

I think you understand error, do u think theme author must provide all support when you used wordpress? A simple reply, like plugin all support by plugin author why not theme author.So as now your question, if we can’t help u, please solve it by yourself.

Thanks.

susyed
susyed Purchased

Again you failed to understand my question, I am asking you to provide me the WP $menu array of your theme. This question is 100% related to your theme. and I need the answer.

Its under WP admin Menu as “Alterna Options”

ThemeFocus

Again, WP $menu array is system data, we can’t provided you. And as you used our theme can’t remove our Alterna Options. Our support already reply u.

I think you don’t understand WP $menu how to works.

Thanks.

ThemeFocus

And why we don’t allowed user remove the options, because of theme many setting all by it so that works.If you remove it will can’t works and setting anything.Understand?

If you still want to hide it, we can help u.Our support forum had told u let u submit a ticket with site link and admin account

Thanks.

susyed
susyed Purchased

I am not submitting another ticket and I cannot trust you, provide me the steps to hide your theme menu by email or here. I need it badly.

ThemeFocus
Ok, I think you done a error.Please do like it.You just add __(‘Alterna’) into the $restricted array will auto hide it. Understand? I had tested, it’s works.
function remove_menus () {
global $menu;
    $restricted = array(__('Dashboard'), __('Media'), __('Links'),      __('Appearance'), __('Tools'), __('Users'), __('Settings'), __('Profile'),__('Plugins'), __('Alterna'));
    end ($menu);
    while (prev($menu)){
        $value = explode(' ',$menu[key($menu)][0]);
        if(in_array($value[0] != NULL?$value[0]:"" , $restricted)){unset($menu[key($menu)]);}
    }
}
add_action('admin_menu', 'remove_menus');

You just copy these code into functions.php file.(Notice: $restricted array data all depends on yourself needed.)

Thanks.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
kurt3 Purchased

Hello. For some reasons I am seeing several warning messages in alterna option page. Eg: Warning: simplexml_load_string() [function.simplexml-load-string]: Entity: line 1: parser error :

And several more like these. I see that you have released a new version 7.1.3 and I have ALREADY updated the theme too. But the warning stays. Any idea what to do?

Regards.

ThemeFocus

It’s cache problem, please wait some hours check it will works.Thanks.

  • United States
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
schoaf Purchased

Solved – your documentation needs updates tho, you can remove this comment

ThemeFocus

Hi, You can create unlimited sidebar through Admin -> Alterna -> Sidebars.

Then you can setting your page with different sidebar (Admin -> Appearance -> Widgets will found these sidebar as you created).

Thanks.

  • Has been a member for 0-1 years

Hi, i’m thinking about purchase your theme. I’ve just two question, about blog settings, important to decide.

1) Like someone else in this forum, i would like to show featured image in blog mid-style display also for “standard” posts, like “image” post. (I suggest to set this feature as standard in future release)

2) I Would like to set the blog mid-size template page in different proportion from left column (featured image) and right one (text)... similar to “Blog Mini Right Sidebar” in your MX theme (http://www.themefocus.co/mx/demo/blog-mini-right-sidebar/)

After purchasing, will you provide me the code to obtain this two changes (without additional costs)? Thanks

ThemeFocus

Hi, about your question.

1. you can change default post as image show style.We can provide guide and help tell u how to do.

2. It’s need change code and css for alterna theme.We’re provided extra modify services.

About additional fee, if very simple will free. If your extra services need more than 1 hours will maybe pay little fee.

Thanks.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Indonesia

Hello… I buy this template from The Envato Mobile Bundle. I want to know…Can I get latest version?

thank you :)

yochie56

soory, I mean The corporate Bundle. thank you

ThemeFocus

Hi, bundle item can’t get latest version.You must purchase again.Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hey guys,

I purchased the theme a little while ago, and I see that the support forum changed and am trying to re-register, however when I enter my envato username it says that it is too long…

Could someone please assist?

Thanks!

ThemeFocus

Looks your username really too long. Please submit a ticket let us help u create a account.

http://support.themefocus.co/ticket/

Thanks.

  • Bought between 10 and 49 items
  • France
  • Has been a member for 3-4 years
needeo Purchased

Hi, With Alterna, is it possible to have full image in background as on this site : [link removed].

Thank’s Laurent

ThemeFocus

Hi, it’s different theme setting options and style. Our theme you can custom background image with Boxed layout.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hi, just to know how to delete Page Header Title in a portfolio_category page. When i use a portfolio_category in my menu i dont want to show page header title. how i delete this in the code? Beacause when i create a page i have this option to have or not have the page header title but in portfolio_category i have no choice

ThemeFocus

We had reply your question on support forum.

http://support.themefocus.co/viewtopic.php?f=7&t=251

Please check, next please post on support forum if you have other question.

Thanks.

Default-user

thanks it works :)

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 2-3 years

Your support has been always great and you always are updating the theme for issues and new features! There have been so many updates that we cannot download this theme anymore lol

Envato has a max of 50 downloads and apparently we reached that limit (kind of hard to imagine though). Keep up the great work looking forward to many more amazing themes!

Brad

ThemeFocus

You need contact envato get support about the problem.Thanks.

  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
  • United Arab Emirates

How to turn off responsive settings in Alterna7 please? Site look too bad in responsive look

ThemeFocus

Alterna 7 have no turn off responsive option. As old version Alterna 6 it’s have turn off responsive option.

Thanks.

Sagalian

Thanks for he reply. My site is ready Alterna7, how can i rollback to Alterna6? Simply install Alterna6 and overwrite Alterna7?

ThemeFocus

It’s have many different setting.You can replace alterna 7 theme files use alterna 6 then check your site content and alterna options so that all works.

Thanks.

  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
  • United Arab Emirates

How we can install an incon to Alterna6 from Alterna7 without installing Alterna7 ?

ThemeFocus

It’s different icon format as FontAwesome updated. Alterna 6 used fontawesome V3. Alterna 7 used fontawesome V4.

Alterna 6 : http://www.themefocus.co/alterna/demo/awesome-icons/

Alterna 7: http://www.themefocus.co/alterna/newdemo/awesome-icons/

Thanks.

  • United States
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
schoaf Purchased

I am having a horrible time setting up my site to look exactly like the demo site. I have gone through every step in your documentation but it seems to be very outdated and importing the sample xml data (simpleData?) always has issues or failures. :(

ThemeFocus

Please view our support forum get help about import our demo.

http://support.themefocus.co/viewtopic.php?f=6&t=32

Thanks.

schoaf
schoaf Purchased

NO matter how many times I re-run the import to gather all failed data I always get “Menu item skipped due to missing menu slug”

ThemeFocus

Looks something with u. About import XML it’s wordpress system not theme provided.So have no any problem. About “Menu item skipped due to missing menu slug” don’t understand please provided more details with your site.

Please submit a ticket with site link and admin account let us check it.

http://support.themefocus.co/ticket/

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I bought Alterna last year as part of a bundle and installed it on my website. I didn’t generate an API key at the time and so haven’t updated to a newer version. Now I have put the API key in and selected auto update option but it hasn’t updated. Is this because it needs a new update to come out first or is there something wrong with the API key? Thanks.

ThemeFocus

Bundle item without support, updates.If you need new version need purchase again get your API key works.

Thanks.

  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
  • United Arab Emirates

please can you guide how to lower the height of header. there is some extra space between logo and navigation menu i want to reduce it.

ThemeFocus

You can setting the value through alterna options -> Header will find.You also can custom css for it through alterna options -> css. Thanks.

Sagalian

can u please give me the css code to enter for reducing height ?

ThemeFocus

Please submit your question with site link on support forum, our support will check and tell u css code example as suggest.

Thanks.

Sagalian

I did that and awaiting reply. Thanks alot.!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Dinukah Purchased

Hey, I’m running version 7.1.4 and I get these errors.. I have enabled auto update feature as well. Let me know the quickest and fastest fix ASAP please.

Warning: simplexml_load_string(): Entity: line 1: parser error : Space required after the Public Identifier in /home1/dinukah/public_html/fitfor-life.com/wp-content/themes/alterna/inc/penguin/modules/penguin-option.php on line 577

Warning: simplexml_load_string(): <!DOCTYPE HTML PUBLIC ”-//IETF//DTD HTML 2.0//EN”> in /home1/dinukah/public_html/fitfor-life.com/wp-content/themes/alterna/inc/penguin/modules/penguin-option.php on line 577

Warning: simplexml_load_string(): ^ in /home1/dinukah/public_html/fitfor-life.com/wp-content/themes/alterna/inc/penguin/modules/penguin-option.php on line 577

Warning: simplexml_load_string(): Entity: line 1: parser error : SystemLiteral ” or ’ expected in /home1/dinukah/public_html/fitfor-life.com/wp-content/themes/alterna/inc/penguin/modules/penguin-option.php on line 577

Warning: simplexml_load_string(): <!DOCTYPE HTML PUBLIC ”-//IETF//DTD HTML 2.0//EN”> in /home1/dinukah/public_html/fitfor-life.com/wp-content/themes/alterna/inc/penguin/modules/penguin-option.php on line 577

Warning: simplexml_load_string(): ^ in /home1/dinukah/public_html/fitfor-life.com/wp-content/themes/alterna/inc/penguin/modules/penguin-option.php on line 577

Warning: simplexml_load_string(): Entity: line 1: parser error : SYSTEM or PUBLIC, the URI is missing in /home1/dinukah/public_html/fitfor-life.com/wp-content/themes/alterna/inc/penguin/modules/penguin-option.php on line 577

Warning: simplexml_load_string(): <!DOCTYPE HTML PUBLIC ”-//IETF//DTD HTML 2.0//EN”> in /home1/dinukah/public_html/fitfor-life.com/wp-content/themes/alterna/inc/penguin/modules/penguin-option.php on line 577

Warning: simplexml_load_string(): ^ in /home1/dinukah/public_html/fitfor-life.com/wp-content/themes/alterna/inc/penguin/modules/penguin-option.php on line 577

ThemeFocus

If you had update new version then please wait some hours check again,it’s cache problem.Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Great theme ! Easy to modify and customize. My work with this : Aquashell

Thanks !

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jukao Purchased

good evening everyone,

Please could someone explain to me how to do the following:

I want a portfolio with 4 columns, filter, and when you click on the thumbnails, open a page in another tab. Or, when you click on the thumbnails, open a link in a swf Fancy Window, with the dimensions I want in Fancy Window file?

Thanks a lot

ThemeFocus

Please submit your question on support forum, our support will check it.

http://support.themefocus.co

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain

Why I can’t see the header?? http://jorgeayuso.com/

Thanks in advance!

ThemeFocus

Hi, I can view the header.If you still have problem, please send us screenshots.Thanks.

by
by
by
by
by
by