26 comments found

  • Austria
  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

sorry to ask again similar question – but…

I would like to use Alterna 5 with Woocommerce and do not want to create a different page for facebook. The page content should be ident with the live page.

Where do I find the tweaks for css I have to modify to fit in perfect shape of fb? I would buy the facebook version too, if I need to. Just advice please – thanks

ThemeFocus

You just enable your the site link for your facebook fan page preview link will works, please follow facebook help pdf will know more details. The facebook page just show your site with a frame.

Thanks.

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 1-2 years

I find it unfortunate that we had to use the scroll bar in the Facebook frame instead of browser window.

Is this can be corrected?

ThemeFocus

It’s depends on facebook limit it.Thanks.

barreoblique

we can’t bypass that ?

ThemeFocus

Yes. We can setting a height but will can’t changed. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
nesem Purchased

When will my support mail be answered? I bought this theme but I am having a lot of trouble with it.

ThemeFocus

Please tell us your ticket id view your question details.Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Sold between 100 and 1 000 dollars
  • United Kingdom

Hi,

I bought this theme in the corporate bundle, how do I get the License Certificate so I can get support & updates?

thank you

ThemeFocus

You just purchase it again through here get license.Thanks.

KoolioXavier

But I already have the theme. So it doesn’t come with access to the forums or updates if bought in a bundle?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
nesem Purchased

HI I have bought this theme a while ago and I still can get it right. The short codes are not working, when I click on the icon nothing happens. Can you please provide some me some services?

ThemeFocus

Please submit a ticket with your site link and admin account let us check it.

http://support.themefocus.co/ticket/

Thanks.

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