Discussion on Alterna - Ultra Multi-Purpose WordPress Theme

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Alterna V9.4.3 Updated!

Update information please click link view details.

http://support.themefocus.co/update/?theme=alterna

Thanks.

Is the old version of Alterna no longer being updated? I noticed its not in the download package.

Thanks

Brad

Hi, yes, we had keep old version V6.x more than one year. Now we’ll keep V9+ new version update not include old version V6.x.

Thanks.

Hi!

I have a problem with Awesome Icons (v. 9). Icons are not displayed. The website is http://ocupacionalcursovh.org.

Example of shortcode used to implement an awesome icon [icon icon_name=”icon-camera-retro”]

Do you know what is the problem?

I have another website with a much earlier version (v.6) of the theme and the icons are displayed correctly.

Hi, V6 used FontAwesome 3.2.1. V9 used FontAwesome 4.3. It’s different as 2 version. Old version used icon-XXX, new version used fa-XXX.

http://fontawesome.io/ You can view details through FontAwesome site.

More question or reply the comment, please post on support forum with details not here.

http://support.themefocus.co

Thanks.

Hi guys i want to buy this theme but i’m in one hand dissapointed, you are not supporting changing active sidetab, i checked in your demo and tested on my side

For example you are using in html class “current” for active tab if i put in my html “current” tab 5 that one is not active one when you open that page, if you support shortcode to make some tab active not only first one let me know and i’m buying this theme really, all other features i like but i’m working a lot of with tabs and it is not supporting to put in my course page active tab for example for tab 3 :)

Thanks

Thank u for your suggest. If we added it will tell u.

Thanks.

You are very welcome, anyway i will buy the theme and wait alterna 9.4 x with that update :) :D i hope so

Alterna V9.4.5 Updated!

Update information please click link view details.

http://support.themefocus.co/update/?theme=alterna

Thanks.

hi I’m using the google translator

I have a problem I need your URGENT help Apparently since the issue was updated to version 9.4.5 gave me a problem because when entering the admin of Worpress I went out blank screen here is the proof of the screenshot: https://dl.dropboxusercontent.com/u/50736854/Captura%20de%20pantalla%202015-06-30%2010.15.59.png

do not let me do anything I contacted the hosting that is wpengine and managed to enter and change the subject so he could come in and told him to contact me with you but I need the alterna theme to work well because the default theme does not work

ok sorry I will wait for your answer via ticket

You done a error so appear your problem, please check your ticket about details. Thanks.

ok and the problem was resolved. thank you very much for your excellent care and support

I can not see the ticket response 569212 It has happened to me several times I get an error (Authentication Error – try again) and I am with the session started and all in support themefocus

google translate

Did u login support forum and post your question? I didn’t view your post. It’s not ticket system.

Thanks.

hello I replied by a support forum post to write my ticket # 569212 response http://support.themefocus.co/viewtopic.php?f=24&t=835&p=3652#p3652

We had create a post as your question and reply u about details, please check it. If you have problem please follow the post on support forum.

http://support.themefocus.co/viewtopic.php?f=24&t=959&p=3654#p3654

Thanks.

gdhaduk

gdhaduk Purchased

How can i add any page in footer . like there are widgets footer and after there is copyright footer, I just want to add a page between both footers.

Page include another page? Please post on support forum with details. Our support will check it.

http://support.themefocus.co

Thanks.

9.5.x with megamenu? -

Hi, yes as our roadmap. Thanks.

3best

3best Purchased

Hi, why when i update my theme from 4.0.1 to newest version, all my website bug?

Looks you done something wrong.

Please post on support ticket with site link, admin account. Our support will check it.

http://support.themefocus.co/ticket Thanks.

Since updating the the newest theme version when i save a setting its not ajax? It shows a white page with settings saved in the corner?

None of the changes are taking effect? Could you take a look for me please?

Please post on support ticket with site link, admin account. Our support will check it.

http://support.themefocus.co/ticket

Thanks.

prowsol

prowsol Purchased

When do you think Mega Menu will be part of this theme?

As our roadmap is V9.5. Thanks.

prowsol

prowsol Purchased

Thank you, looking forward to the update. Will wait for it.

royalmice

royalmice Purchased

HI I noticed the following in the update history:

Update TGM-Plugin-Activation plugin to 2.5.2. Update Less.php plugin to 1.7.0.5.

My question is what are those or where are they in the theme files, because i don’t seem to have any plugins like that in my plugin folder.

Thanks

TGM-Plugin-Activation and Less.php plugin are theme required important plugin and included into theme files code so that theme works. They’re not independent plugin like VC, Slider plugin for user choose install.

Thanks.

royalmice

royalmice Purchased

ok, thanks for explaining.

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