Hi, why when i update my theme, my website BUG. See here > http://prikachi.com/images.php?images/22/8345022v.png
Your site setting have problem. Please submit a ticket with your site link, admin account let us check it.
how to solve this?
Please post a ticket with your site link let us check it. Best also send us admin account.
Hi guy i am using Alterna theme actully i want to the latest product on home page in slider can it possible . if yes then how can it and what is the shortcode for latest product slider on home page
We didn’t find u purchased our alterna theme. Please first purchase it get license then post your question on support forum get support.
hay themefocus actully i am a wordpress developer i am using this theme for a project. this theme purchased by client. i am make woocammerace this web site for client . please hele me
i am using this theme. in this theme can we make the slider of latest peducts on home page can it posible ? if yes then please say me , how do it ?
Ok, you just use the client provided license code then your question on support forum get support. Here we can’t verify your information.
We have a problem to buy a theme please, how can buy it??? Playpal es out
You just click buy now button then follow market guide, if you can’t pay also can contact market support through site footer support link.
Hello, after installing Alterna i got this error:
Fatal error: Cannot redeclare class Less_Cache in /home3/globaltr/public_html/demo5.oreroy.com/wp-content/themes/alterna/inc/penguin/tools/less.php/Cache.php on line 12
I have deleted the theme then installed the latest version, still same problem. Thank you
Please update new version through FTP replace old version files. Thanks.
Thank you for your fast reply, actually I am not facing any issue downloading Alterna theme, I am receiving the error once I activate the theme and do some actions like clicking on the plugins link. Do you still recommend me to upload alterna via ftp?
Hello I have followed your instruction and downloaded Alterna via ftp I am still receiving the same error:
The error clear show your site have another file use Less_Cache as class so that appear error (Maybe you used which plugin).
Please submit a ticket with your site link and admin account and ftp account let us check again.
Done. Thank you
I try to download Alterna 9.4.16, but I get this error: themeforest-3946450-alterna-ultra-multipurpose-wordpress-theme-wordpress-theme.zip is not commonly downloaded and could be dangerous.
Envato provided download file is through the amazonaws.com. May you there have problem to visitor amazonaws site or use any anti-virus software to remind the warning from the network address. We just try to download file, it’s works fine without any problem.
If you still have problem, you can contact envato support about download files problem.
Thanks for the answer, and sorry for panic.
Update information please click link view details.
Hi, pre-sales question:
Is it possible to make my install look exactly like your demo?
Hi, we had provided demo data, you can import it make it like our demo. Thanks.
Thank you, I have purchased. Can you provide instructions on how to get the site looking exactly like your “multipurpose demo” ?
It’s easy, we already write a post about import, please login support forum view it.
Net,if you have problems also can post on support forum.
Hi, I sent you a message because the import didn’t work
Please submit a ticket with your details, our support will check and help u.
Hi, How to bring up the featured image in the body of the article (front-end). thanks
Please post your question on support forum with details.
hi nice theme but i want to know that what is the shortcode for modal (popup) in the theme
As bootstrap support modal, you can get details about use it from support forum or contact us after purchase it.
How can I add a testimonial? I cannot find that option (with VC) after the last update.
Solved If somebody needs it:
VC -> Text block -> Alterna Shortcode (Icon) -> Testimonials
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
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