Discussion on Alterna - Ultra Multi-Purpose WordPress Theme

876 comments found

I WOULD RATE 5 STARS if I could (purchased thru the TF bundle offer which doesn’t allow me to rate you individually) Just a beautifully clean/smooth and versatile setup AND mobile view is incredible (that is BIG deal for me as 60% of site view now are mobile) BIG THNKS ActiveToFocus (my second theme purchase of yours) and will keep eye out for All of your future WP theme Talents INDEED

ThemeFocus

Thanks man!! :)

hi, just i brought this theme from envato bundle, how can i install the sample data? i’m new to wordpress . help me.

thank you

ThemeFocus

Hi, about our demo, you can open admin –> Tools -> Import our demo xml file (don’t enable download assets ).

As bundle buyer please first view the comment it’ll useful for u. http://themeforest.net/item/alterna-retina-responsive-multipurpose-wordpress-theme/discussion/3946450?page=10#comment_3717726

Thanks.

Hi,

Is it possible to purchase this theme in a html/css/js format only.

Thanks

ThemeFocus

Hi, we had reply it before you already publish the question. We have no provide html/css version online sale.Thanks.

Default-user

Thanks for the reply.

Hi, i’m goind to buy your theme but i got some questions: In portfolio Is it possible and easy to add or modify things like Client Skills Colors Link I would like to add for exemple, adress, price etc. can i add this quickly or not ?

ThemeFocus

Hi, yes if u purchase from here.Thanks.

dwd
dwd Purchased

I bought your theme, can u please help me to do that task now ?

ThemeFocus
Thank u support us, now please submit a ticket with your request. http://support.activetofocus.com

Your guide doesn’t even provide a guide on how to activate / setup with the WooCommerce.

ThemeFocus

It’s plugin, you just install and click activate, our doc told u that. We have no provide more details support about WooCommerce, because of WooCommerce is a plugin and it’s already provide power doc files, you can view the plugin document online get support.

Thanks.

I purchased this theme through the corporate bundle, can you please link to some documentation as to how to make my home page look like your example?

How do I change the text of the “speech bubbles” above the social icons? Do I have to edit the .pot/.mo files?

ThemeFocus
Hi, about the social icons you can view our shortcode more details http://themes.activetofocus.com/alterna/demo/social-twitter-skill/ About how to use .pot/.mo please view the post of we already created on support forum. http://support.activetofocus.com/alterna/discussion/9/translate-for-your-language

If you have any question, you can publish on support forum. Thanks.

Hi,

When changing theme colors, nothing happens at my part? File permissions?

Thanks

Bundle client..

ThemeFocus

Hi, about your question because of your website some setting not setting correct so that not works, we already had add the help, you can view our notice for bundle buyer. view #ADDED comment

http://themeforest.net/item/alterna-retina-responsive-multipurpose-wordpress-theme/discussion/3946450?page=10#comment_3717726

If you still can’t setting, please first get support (the notice had told u method) then send us your ftp account, site admin account we will help u setting them. Thanks.

I purchased this theme through the corporate bundle, can you please link to some documentation as to how to make my home page look like your example?

ThemeFocus

Hi, about our some demo, you just throught admin –> Tools -> Import our demo xml file (don’t enable download assets ).

As bundle buyer please first view the comment it’ll useful for u. http://themeforest.net/item/alterna-retina-responsive-multipurpose-wordpress-theme/discussion/3946450?page=10#comment_3717726 Thanks.

I’m also having trouble after purchasing in corporate bundle Fatal error: Cannot redeclare class Envato_Protected_API in

ThemeFocus

Because of you purchase bundle item not our normal item so your API Invalid.

As bundle buyer please first view the comment it’ll useful for u. http://themeforest.net/item/alterna-retina-responsive-multipurpose-wordpress-theme/discussion/3946450?page=10#comment_3717726

Thanks.

Hi,

We did all the steps for making the custom color chaneg work. For now no results.

I understand that we “bundle buyers” dont get the full support. But the thing is, If simple colors change needs support help why is this theme in the bundle? Could you give us a help? Just need the color changes.

ThemeFocus

First please get support throught submit a ticket, our notice comment clear told u that.

Default-user

Hi,

Where can I submit a ticket? Thanks

Default-user

Sent! Thanks, waiting for resply

Hi Can we change the size of the thumbnails? Or would it require customization on the CSS ?

Default-user

I planning to use the theme to build a product catalog page. For the single portfolio item, understand we can put “related” items thumbnails. Can the thumbnail there be changed?

ThemeFocus

Oh, I know that, that will need change default size for them. We are provide custom services for them, if you need just submit a ticket with your request after from here purchase it.Thanks.

Default-user

thank you for the fast response.

Hi there, Great theme… just 1 question… is it possible to change the white color of the main page area (not background) to a different color for example a dark grey and then use a light colored font?

Thank You Jacob

ThemeFocus

It’s possible, you can need custom css for them. Thanks.

Hi,

Bought the theme thanks for your help!

Using WPML, but cant seem to find: (Log out) (1 item in cart – €75)

Is this hardcoded? Will send ticket

ThemeFocus

We had reply your ticket. If you have more question, you can login in our support forum got solve or add your question.

http://support.activetofocus.com/alterna

Thanks.

Hi, Is Alterna compatible with wordpress multisite? :)

ThemeFocus

We had no test it with Multisite Plugin for multisite so maybe need you use and test it. Thanks.

Would I be able to place a custom sidebar within a page or post using a shortcode? Or are they only able to go to the left or right sidebar?

Thanks,

ThemeFocus

You can custom post page with single sidebar.Thanks.

have some problems with the template, I updated the logo of the website but nothing shows up, I changed the colors and “Enable custom color” nothing happens.

I do not have caching plugin, I cleaned the browser cache, but nothing got updated… any idea?

ThemeFocus

We already had reply the question, you also can view our reply for other bundle buyer.

http://themeforest.net/item/alterna-retina-responsive-multipurpose-wordpress-theme/discussion/3946450?page=11#comment_3766960

If you still can’t setting, please first get support (the notice had told u method) then send us your ftp account, site admin account we will help u setting them. Thanks.

So I dont understand why I still cant install the plugins for the sliders. DO NOT tell me to go to your support page – already did this and you simply told me I need to buy it!? Well I bought it, was loving it, and now this is pretty crappy.

Im glad you’ve taken all this time to answer the stupid questions about simple css problems for people, yet I cant get a simple answer as to why the plugins that should already be packed in and ready to go – aren’t working.

So I will beg. Yes, beg. PLEASE give me some assistance here. Not just a one-liner, stupid answer.

ThemeFocus

Hi, please follow our comment notice steps, if u had done as them then will works. Why just you have the slider problem, a simple reply is you there something done error.Please view again.

http://themeforest.net/item/alterna-retina-responsive-multipurpose-wordpress-theme/discussion/3946450?page=10#comment_3717726

As bundle buyer without support, if you need suppot please get support as notice said , we’re happy help u check you there error problem.

Thanks.

Hi, I am a bundle buyer. I need help in building the revolution slider as this is not available in the documentation file. please guide me.

ThemeFocus

Hi, it’s plugin, we also include it provided help files in down file doc folder.

As bundle buyer please first view the comment it’ll useful for u. http://themeforest.net/item/alterna-retina-responsive-multipurpose-wordpress-theme/discussion/3946450?page=10#comment_3717726

Thanks.

Hello

I love the theme. Just a question for the images in Woo shop what size did you use? I uploaded images and they go all fuzzy and not clear like the demo store.

If you could point me in that direction that would be great!

Thanks :)

Brad

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