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I am having trouble getting the twitter scroller to work like in example 4
i have put in all my codes in twitter.php and changed the twitter data on the page to my @XXXX but it still is not working
since we are moving to our new support platform, to keep everything at one place and neet please do open a ticket on http://anpsthemes.freshdesk.com
Thank you for your understanding.
i have waited 2 days now for a response to this issue on the support forum. what the heck is going on?
It is weekend, and our support is slow on weekend. We are handling tickets based on time they arrive on the support desk on weekend.
Please provide me your ticket ID, and I will pop into it my self, right now.
issue has not been resolved and the ticket is now closed for some reason. so i am not sure where we are going from here.
1. there is no code in any of my pages that has the <input id….>
2. i am yet to get a response as to where that line goes
3. I tried adding it to this section since it seemd the most logical choice, with no luck: !- Wrapper for slides ->
<input id=”site-url” type=”hidden” value=”http://www.isolutionscllc.com/”>
4. When can i expect to hear back from somebody regarding this issue. I repeat, it has not been resolved!
Just checked your site in chrome and twitter is working. Did you manage to fix this issue or you still have a problems in any other browser?
Our system does close the tickets automatic, I am sorry for that.
At the last reply, I was asking you to do a check, or send me the files so I can fix the issue for you.
If you reply, ticket will open again for you
Let me know at the ticket and I will assist you further.
problem has finally been fixed now. Thank you guys
There are problems with getting contact forms to work in a decent way – e.g. not displaying any confirmation and therefore encouraging site visitors to keep clicking ‘Send’ and causing lots of form emails to come in one after the other in quick succession.
Despite asking for support to help – I’m still on my own with the problem – so if anyone can help please reply.
Otherwise just be cautious – you probably need a degree in AJAX, JS and CSS to fathom it out which sadly I do not have.
Hello, sorry to hear about this problem could you please provide us with ticket id.
Hi you don’t give ticket numbers ???
Did you submit a ticket on http://anpsthemes.freshdesk.com ?
No that was not available – I emailed support – do you want me to submit something there ??
Yes open a ticket there please, so we heave it on the record and we will continue providing support there.
Ok then – thank you
I had a question about the footer. Is there a way to make it stay at the bottom..?
i do not know if i understand you well, do you mean sticky footer?
Yes. Sorry about that, could not remember what it was called.. Thanks
please open support ticket: http://anpsthemes.freshdesk.com
hello mate the function zoom in and zoom out dosent work on mobile devices please sort this out i mean by view port function
Hello, which function do you mean, in mobile this functions do not work by default, in any responsive mode.
So if you visit maybe other responsive website the view port actually works but on that theme it doesn’t for instance maybe you visit gd9studios.co.uk it actually zooms in on smart phone but when you visit which is this theme I added content and changed stuff around so if you visit cibex.Co.UK/main
We just checked few other theme on tf and there is no such feature, the purpose of responsive is to not need to pinch and zoom on mobile devices.
We did not enable this in our template.
Please do open a support ticket on http://anpsthemes.freshdesk.com
Thank you and best regards
So how would that work then, could you please help you out as per some users cant see the text therefore they have need to zoom it in if not then its a bad business on our side
Please do open a ticket on http://anpsthemes.freshdesk.com
Thank you and best regards
Hello purchased this and found a bug right away… when I go full screen on my iMac 27” the banner expands vertically and covers logos and white space below.
I believe it is z-index
You could try adding overflow: hidden on #layerslider.
If this doesn’t work for you, or for further info on this issue, please open a support ticket.
I can’t get the normal shortcodes to work on any of the pages. I just shows the the actual shortcode on the published page. Please help.
thank you for contacting us.
It is html template and html templates don’t have support for shortcodes.
If you are using wordpress version and have any problems, please open support ticket and include direct url to this issue and wp admin login data.
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