3791 comments found

TO: Jason Bobich:

here is my screen name is LeoFerraro

<<<register a valid purchase code, you will be able to post in the Alyeska forum on the support site>>>

Summary of Problems:

Our past developer had purchased all of our wpress themes for us, using his access…We have invoices but don’t have any serial#...it’s most likely in developer’s account.

I noticed recently that the photo slider is taking way too much time to load (can take up to a minute to load)...the rest of the site loads quickly…

Problem in Chrome Version 36.0.1985.125… Problem in Firefox ver 31.0… Safari seems to load fine…

Is there a problem or a fix…?

Default-user

This is turning into a CIRCUS SHOW! I entered the licenses in the user account leokungfu… When I try to create a POST…I get the following…

You must be verified as a buyer of this product to post. To register a new purchase from ThemeForest.net, go to My Account > Licenses. Additionally, any purchases you make from WPJumpStart.com from this account will automatically give you access to the approriate support forums.

Can someone HELP!... It’s over a week I’ve been jumping hoops…just to be able to make a POST…on a on-going BUG with these themes!

ThemeBlvd

I have checked your account, and you did everything correctly. You already have complete access to the Alyeska forum. I have also verified for you that everything is of course working as it should be. The message you’re describing would only happen if you’re posting in a forum, other than Alyeska.

When logged in, simply go to the following forum, for Alyeska, and click “Post New Topic”—

http://support.themeblvd.com/forums/forum/v2-themes/alyeska/
ThemeBlvd

Also, let’s not be rash on throwing around the “bug” word ;-) ... I have a feeling once we get this sorted, you will see there is no bug in the theme in this regard. Now, that you’ve registered a purchase code, we’ll get you squared away.

meylo Purchased

Hey, great theme you guys have here. Nice work. I recently upgraded from 1.0 version of the Alyeska theme. Most of my blog posts include a soundcloud embed and before the embed would preview on the homepage. Is there a way I can do this again? See photo:

ThemeBlvd

Hello,

Come on over to the support forum, and we’d be glad to help you out. We handle all support here:

http://support.themeblvd.com

Here’s how to get access:

http://themeforest.net/item/alyeska-responsive-wordpress-theme/164366/support
Bgfoxx Purchased

Hello. I use the alyeska theme. When I go to my Google PageSpeed Insights it tells me to “Eliminate render-blocking JavaScript and CSS in above-the-fold content”. It’s a red warning – urgent. I think it’s impacting my Adsense revenue as the clue to this problem originates within my Adsense account. How can I fix that? Thanks in advance!

Bgfoxx
Bgfoxx Purchased

I forgot to mention that this is only when I test for the MOBILE version of the website, not the PC version.

ThemeBlvd

Hello,

Here’s where to get support, and we can get you squared away!

http://support.themeblvd.com

Here’s how to get access:

http://themeforest.net/item/alyeska-responsive-wordpress-theme/164366/support
fott1 Purchased

hi, i bought your theme,

i would like to add a slider that i created in the homepage as your demo.

i think i can’t for now. :D what am i missing?

ThemeBlvd

Hello,

Come on over to the support forum, and we’d be glad to help you out. We handle all support here:

http://support.themeblvd.com

Here’s how to get access:

http://themeforest.net/item/alyeska-responsive-wordpress-theme/164366/support

Hello, How can I make my menu sticky?

Thank you

ThemeBlvd

Hello,

Apologies, but Alyeska has no feature for any kind of sticky header or menu. If you need further customer support, all support is handled at:

http://support.themeblvd.com

Here’s how to get access:

http://themeforest.net/item/alyeska-responsive-wordpress-theme/164366/support

Hello , i try to add google font but i need and Cyrilic so i need this one <link href=’http://fonts.googleapis.com/css?family=Play:400,700&subset=latin,cyrillic,cyrillic-ext' rel=’stylesheet’ type=’text/css’>

when i tape “Play” in option – only work for latin…

ExplOisten

Im ok now , just i put <link href=’http://fonts.googleapis.com/css?family=Play:400,700&subset=latin,cyrillic,cyrillic-ext' rel=’stylesheet’ type=’text/css’> in headar.php and now work :)

ThemeBlvd

Hello,

I would avoid editing header.php, as you’re going to have issues when you update in the future. In your option for the font, instead of putting “Play”, you should be able to put:

Play:400,700&subset=latin,cyrillic,cyrillic-ext

In the future, if you require more support, here’s how to get it:

http://themeforest.net/item/alyeska-responsive-wordpress-theme/164366/support

My width is 1280px not 1020 by default , but now i need default width for thumbnail for future image to be more hight. How to change default size future image with sidebar?

I have been using this theme for years with no problems. Thank you so much for keeping it updated!!!

ThemeBlvd

You’re welcome! :-)

The theme has been great until just recently and I am not sure how to proceed. None of my full width pages seem to be showing because looking at the code the grid protection seems to be at full width and not letting what I have written for the page show through ( I know its behind it because when I delete the grid protection you can see the full page).. Any thoughts? Should I just delete the theme and reinstall it?

ThemeBlvd

Hello,

We handle all support over at:

http://support.themeblvd.com

You will need to get access to the your purchase code for Alyeska in order to get access. Here are the instructions on how to get access to support:

http://themeforest.net/item/alyeska-responsive-wordpress-theme/164366/support

Also, make sure that when you post in the support, you provide a link to the site you’re having an issue with, to speed things up.

pre order question. would this be compatible with the new version of jquery?

sigfred

or the 1.8.2?

ThemeBlvd

Hello,

The theme is always compatible with whatever version of jQuery WordPress is including, which I believe is currently 1.11.1.

http://plugins.twinpictures.de/wordpress-jquery-versions/
jls2505 Purchased

Hello – I have bought and used 2 copies of this template and it has worked out very nicely thank you. However I now need to add a video into one of the sliders and wondered how I would do this?

Many thanks.!

ThemeBlvd

Hello,

We do all support at http://support.themeblvd.com—Come on over and we can get you sorted out.

Here’s more instructions on getting access:

http://themeforest.net/item/alyeska-responsive-wordpress-theme/164366/support
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