3785 comments found

TO: Jason Bobich:

here is my screen name is LeoFerraro

<<<register a valid purchase code, you will be able to post in the Alyeska forum on the support site>>>

Summary of Problems:

Our past developer had purchased all of our wpress themes for us, using his access…We have invoices but don’t have any serial#...it’s most likely in developer’s account.

I noticed recently that the photo slider is taking way too much time to load (can take up to a minute to load)...the rest of the site loads quickly…

Problem in Chrome Version 36.0.1985.125… Problem in Firefox ver 31.0… Safari seems to load fine…

Is there a problem or a fix…?

Default-user

This is turning into a CIRCUS SHOW! I entered the licenses in the user account leokungfu… When I try to create a POST…I get the following…

You must be verified as a buyer of this product to post. To register a new purchase from ThemeForest.net, go to My Account > Licenses. Additionally, any purchases you make from WPJumpStart.com from this account will automatically give you access to the approriate support forums.

Can someone HELP!... It’s over a week I’ve been jumping hoops…just to be able to make a POST…on a on-going BUG with these themes!

ThemeBlvd

I have checked your account, and you did everything correctly. You already have complete access to the Alyeska forum. I have also verified for you that everything is of course working as it should be. The message you’re describing would only happen if you’re posting in a forum, other than Alyeska.

When logged in, simply go to the following forum, for Alyeska, and click “Post New Topic”—

http://support.themeblvd.com/forums/forum/v2-themes/alyeska/
ThemeBlvd

Also, let’s not be rash on throwing around the “bug” word ;-) ... I have a feeling once we get this sorted, you will see there is no bug in the theme in this regard. Now, that you’ve registered a purchase code, we’ll get you squared away.

meylo Purchased

Hey, great theme you guys have here. Nice work. I recently upgraded from 1.0 version of the Alyeska theme. Most of my blog posts include a soundcloud embed and before the embed would preview on the homepage. Is there a way I can do this again? See photo:

ThemeBlvd

Hello,

Come on over to the support forum, and we’d be glad to help you out. We handle all support here:

http://support.themeblvd.com

Here’s how to get access:

http://themeforest.net/item/alyeska-responsive-wordpress-theme/164366/support
Bgfoxx Purchased

Hello. I use the alyeska theme. When I go to my Google PageSpeed Insights it tells me to “Eliminate render-blocking JavaScript and CSS in above-the-fold content”. It’s a red warning – urgent. I think it’s impacting my Adsense revenue as the clue to this problem originates within my Adsense account. How can I fix that? Thanks in advance!

Bgfoxx
Bgfoxx Purchased

I forgot to mention that this is only when I test for the MOBILE version of the website, not the PC version.

ThemeBlvd

Hello,

Here’s where to get support, and we can get you squared away!

http://support.themeblvd.com

Here’s how to get access:

http://themeforest.net/item/alyeska-responsive-wordpress-theme/164366/support
fott1 Purchased

hi, i bought your theme,

i would like to add a slider that i created in the homepage as your demo.

i think i can’t for now. :D what am i missing?

ThemeBlvd

Hello,

Come on over to the support forum, and we’d be glad to help you out. We handle all support here:

http://support.themeblvd.com

Here’s how to get access:

http://themeforest.net/item/alyeska-responsive-wordpress-theme/164366/support

Hello, How can I make my menu sticky?

Thank you

ThemeBlvd

Hello,

Apologies, but Alyeska has no feature for any kind of sticky header or menu. If you need further customer support, all support is handled at:

http://support.themeblvd.com

Here’s how to get access:

http://themeforest.net/item/alyeska-responsive-wordpress-theme/164366/support
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