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Greeting, I was wondering why my post pagination is not working? I mean it always showed only page 1 even I click the next page or other pages.
BTW I used version 2.6
Thank you for contacting Code125 support team.
Envato records shows that your support period is over. Envato support policy requires you to extend the support for this theme by going to the Item page here: https://code125.com/out/alyoum/.
We are sorry, but we won’t be able to process your question unless you have a valid support package.
Please resend your question after renewing the support package.
To know more about envato licensing policy, please visit http://themeforest.net/page/item_support_policy
Looking forward to hear from you soon.
By the way, you have a very old version that cause this issue.
we have a problem with the theme .. when we active it the title of the site dont change it stay only as the domain name “www.aaa.com !
Dear Customer, sorry for this missing
Thank you for purchasing one of our premium products.
Please Submit your question through the item support page here: https://code125.com/out/alyoum-support .
In order to be able to have a better picture of your question, please post your website link, the issue links, screenshots for the issue and admin logins if possible.
Our support team will get back to you as soon as possible.
You can also click Here to send us direct message: https://code125.com/out/alyoum-support .
Hello, How can I change the “read more” button showing on slider (homepage). I couldn’t find it in code !!! And I DO NOT want to change the style – I want to change the words!
For the read more translation : you can use POedit app to translate theme language file in master\library\translation\default.po
and make sure you have (your language ) WordPress installation .
hello code 125
your theme is amazing , I used it from 6 months ago in my site http://www.correcthair.com/ its talk about hair transplant but I have one problem with it and Visual Composer: Page Builder for WordPress , I think it’s not working well together
To know more about Envato licensing policy, please visit http://themeforest.net/page/item_support_policy
I am using the 5.3.1 version of your theme.
I saw that there were an update.
Can I install the updated version without having to configure again everything?
Hi Julien , Yes you can update the theme version by using this method : www.wpexplorer.com/envato-wordpress-toolkit-guide/
I am now on the new version and everything seems to work fine beside the fact that my google analytics code desappeared and I dont find where I can place it?
Thanks for your feedback ,
Google Analytics code can be set in theme options > General > Custom Java Script Code
I have been emailing you for a week now, we are having all kind of issues with the RTL. You promised to fix the issue and nothing yet so far. Can someone respond please this is urgent!
And BTW the new release/update didn’t fix a thing in fact I found more bugs.
On my website i installed the theme and plugins however the Slider Rev. plugin can’t activate as it says it need min. version 5.2 to work and it is version 4.6.5.
I tried to update and clicked update plugin, it says successfully updated however it doesn’t update and its still version 4.6.5.
any word on what i can do ?
Sorry for late reply, you can uninstall the plugin and reinstall it and it will get the latest plugin version.
A month ago, I turned off the Breaking News bar. Now it’s back on again, my banner ad is missing and I can’t find the option to turn the breaking news bar off again. It used to be in theme options but it’s not there now.
We are sorry to hear about the issue, can you please open a ticket and describe the issue and provide admin logins and we will inspect the issue for you.
Hi guys just updated with Envato Alyoum tool kit gives me many problems including this error
PHP Warning : base64_decode ( ) Expects parameter 1 to be string, array given in /home/cat1145/domains/cattolicaeracleaonline.it/public_html/wp-content/themes/alyoum/library/framework/awesome-builder/classes/row.php on line 427
Hi guys there is a major issue and bugs in your newest theme update I have uploaded it to several servers just to be sure that the problems ad bugs are not caused by some mistake I did, and got the exact same errors on all the servers (I have tested the theme in Ubuntu and Windows servers).
Please can you fix this issue asap.
we can change theme directory name and informations author in style.css without any problem (ALYOUM) ?
Hello Dear , Thank you for contacting us ,
if you changed the theme info you will not be able to get auto updates anymore because this info is very important to identify the theme name and version.
also changing the author name isn’t allowed in the license agreement.
I was looking for an RTL (ARABIC) Wordpress Theme That support Woocommerce. I’ve seen the demo, but seems in the arabic version the direction of the Paragraph is set to left to right instead of right to left. Also The Store in the Arabic Version isn’t Translated. So I would assume, the theme is not fully support Arabic?
Thank you for your interest, AlYoum supports RTL and Woocommerce. We update the theme regularly so if there is any issues in the styling we will make sure we will fix it.
The translation is just a replacement of the text, it can be done from the backend.
If you have any other questions please let me know.
I’m trying to upgrade from version 4.3 to version 5 of the theme. But it looks like you have got rid of skins so it’s not possible to change the header on pages, is that right?
how can i edit the email that is sent to users after they register ?
Hi Sorry for being late ,
This topic can help you int this situation : http://www.wpbeginner.com/plugins/how-to-send-a-custom-welcome-email-to-new-users-in-wordpress/
AB – Social Icons
AB – Tabs
AB – Slider
Basically anything that requires you to “add items” allows you to but never saves them when you click on the black [ Save Changes ] bar. I personally did not make the purchase of the theme but I am working with it.
Using version 5.4.2
I buy the theme before 1 year , I did not use because it is so heavy for the server I use now but The Page sudennly is blank
I do not know why ???? it is happen like that
Hello Dear, Thank you for contacting us,
Sorry to hear that you have an issue, please make sure you have the latest version installed and your sever meat the recommended requirements :
Also Envato records shows that your support period is over. Envato support policy requires you to extend the support for this theme by going to the Item page here: https://code125.com/out/alyoum/.
Good morning, I’ve updated the theme to the latest version and now my site is subject to 500 errors. The WooCommerce pages are not updated to the last version of WooCommerce and very often the loading of pages comes into an infinite loop that ends in other 500 errors. More, in the backend happens that the admin theme is overridden by the Alyoum theme, so I see the background image I set in my skins.
I renewed yesterday my support and sent an email, but I’ve not received any reply from you. Please, what have I to do to get support? My website is in very bad conditions… Thank you…
Hi Adamo , Sorry for having this issue, we will do our best to fix this with you and we are investigating the issue.
please send us the site login details via e-mail to get deeper into it.
Amazing Template but you have Check for Ipad and mobile version there Something Wrong In Sport Part, if you have Solved pls Send Message to me for Buyed , Thanks
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