1645 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Beslar Purchased

Mr. Mustafa, I have issued three tickets without any answer from your side.

Code125

Replied… thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Beslar Purchased

Your Awesome page builder is no more Awesome. Whenever I try to make two column or three, it stacks every cell on top of each other?? check the screen shots. I’ve deleted the whole theme and download it again many times without success. I’ve used the child theme, without success. Any idea? The “Log in” page does not show anything.
- there is no access to modify the content of the default slider?
= ! have tried to upload my own logo and favicon and it does not work, I have used the same dimensions of your won logo, but the site shrink it to a fixed size which is smaller than the icon?! even when I try to make it bigger than the recommended logo size, the same situation happened?!
please note that I have removed your theme completely many times and reinstalled again, but the same problems still exist.
Please note that I did not install any plugin. I hope you have an answer for all the above problem which I have already opened a ticket before three days without any reply yet.

Thank you

Code125

Dear, your ticket have a reply now, please provide the logins to be able to help you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Mustafa, I’ve been having a bunch of bugs pop up since the update to v3 of this theme.

URL: www.tristateindie.com

Just updated to wordpress v3.9 to see if that helped. No luck.

1 – Posted here earlier about facebook not taking photo and text when copying new post URLs to timeline.

2 – Today suddenly the avatar, like button box area at the top of each post disappeared

3 – I have no option to select various sizes when inserting media (picture) into a post. All of a sudden i only have the option to choose “large”

UPDATE

4- Just noticed that the “Breaking News” feed isnt scrolling now since the v3.9 wordpress update.

Any help on these topics would be great. I hope you’re OK and in good health. Seems like there has been a decline in quick response that we all appreciate.

Thanks Rich

Default-user

UPDATE: Figured out the facebook URL issue. It was the Wordpress SEO plugin. But still need help with 2,3, and 4 on the list above. Thanks!

Code125

Hello Rich,

Sorry for getting back late,

1- Yes it is the SEO plugin

2-I believe you should change how the meta data look

3-In 3.9 you can resize the photo in the editor

4-I updated the demo yesterday to 3.9 and it is working fine, please check you may have missed something in the breaking news settings.

All the best.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I have 4 ticket opened from 3 weeks, and one today. Support is in holiday?

Code125

Sorry for the delay, just replied all of them now

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • India

The Account widget does not show itself ? nor do the Account Icon in Top Bar. How to solve ?

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