Code125

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This author's response time can be up to 2 business days.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Basic Troubleshooting For your website

If you recently bought our theme AlYoum and found some troubles making the website work, we recommend to check the following:
  • Please Make Sure that you have installed alyoum.zip not the package you got from Envato, Extract it and Upload alyoum.zip
  • Please Make Sure that you have WordPress 3.5.1
  • Please Make Sure that you Disable All the Plugins as any of them might be causing a conflict with our Page builder or content.
  • Please Make Sure that you Host have allow_url_fopen is set to 1 to be able to use the social  count widget
  • Please Make Sure that you Host have  mb_strlen() is enabled not to get fatal error. Or contact your hosting to activate it
  • Please Make Sure that you followed Install Like Demo Exactly even if you dont want all the options, make sure that the website is like our demo and then start editing.
  • Please Make Sure that you followed Our Page builder Tutorial and how to setup a page using the Page Builder.

Contact the author

This author provides limited support for this item through email contact form.

Additional information from Code125:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins
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