97 comments found

ggurel Purchased

Easy to submit your settings allow me to get out of admin backup.

Can you send us?

Thank you very much.

Default-user
ggurel Purchased

I’m waiting still.

tomsky

Hi,

Unfortunately we do not have a db backup available. Having said that, it’s not required as there are no db changes between this and default theme.

Kind regards

ebski Purchased

Hello!

I have 2 issues that I could use some help with.

1. The Twitter is not working, I read previous comment that the API was updated and that I should redownload the theme, but I’ve made a lot of changes that would go lost if I reinstalled the whole theme, so is there any files that I can just replace with the newly downloaded version of the theme that would solve the twitter problem?

2. I cant get the category banner to work. I mean the one under the Category name, for instance in your demo if you choose “Women” you get the sidebar on the left, and in the main window there is first pagination, then the category name, in this case “Woman” and then a banner for this category. This is the Category banner that I cant find were to change. Can you please give me instructions.

Would greatly appreciate getting a reply ASAP since I’m planning on launching the website shortly. Thanks in advance!

tomsky

Hi,

Sorry for late reply.

1) Please see this screenshot for further explanation:

http://goinventive.co.uk/images/screenshots/20130903174329593.png

2) Have you updated all the theme files successfully? If so, please send me a temporary ftp access (with your store url) via contact form on http://themeforest.net/user/tomsky and we’ll sort this issue for you.

Kind regards

Default-user
ebski Purchased

The banner I’ve figured out, but the Twitter thing is not working, have updated all files now and still not working… I enter the Username and the Widget-ID, but when I press Save, it deletes the username and puts the widget-ID there instead, and the Widget ID field changes to blank.

Have sent you Ftp-access as requested, could you please help me out ASAP.

Best of regards, Yasser

tomsky

Hi Yasser,

I got your e-mail and will investigate the issue asap.

Kind regards

Hi.. I really appreciate for this beautiful theme.. I have some questions about using banner..

I want to use width 940 X height 500px top banner.. How Do I do this ?

I want to use 3 bottom banner in mainpage.. but I don’t konw how to do this.. can you tell me about these ASAP ? Thanks..

tomsky

Hi,

You can create banners in your store administration. Please just go do system/ design banners to create your banners. Then just assign them using extensions/ modules/ banners. Set their order so that they appear on your website where you want them to be positioned.

Kind regards

wtli2007 Purchased

Hi,

I tried to configure the special products to be displayed as 4 square boxes on the right besides the slide show as in your demo but failed.

Can you advise what is the right configuration?

My shop is: http://www.goesprime.com/

Regards

WaiTing

tomsky

Hi,

Thanks for keeping us updated.

Cheers

Default-user
wtli2007 Purchased

Hi,

Do you have any plan to make it responsive? I saw your Prestashop version which looks much better.

Regards

tomsky

Hi,

Yes, we do have plans to make this theme responsive but I cannot give you any ETA at the moment.

Kind regards

Hi,

Great theme…however I am getting this error at the top of my product and category pages -

‘Notice: Undefined variable: sister_data in /home/s31teg/public_html/silkintime/catalog/controller/module/category.php on line 78Notice: Undefined variable: sister_data in /home/s31teg/public_html/silkintime/catalog/controller/module/category.php on line 78Notice: Undefined variable: sister_data in /home/s31teg/public_html/silkintime/catalog/controller/module/category.php on line 78 – See more at: http://silkintime.co.uk/index.php?route=product/product&product_id=40#sthash.rRfZBqtY.dpuf'

And it is causing the page layout to break…...any help would be appreciated!

Thanks

Liam

Default-user

forgot the mention – my shop link is http://silkintime.co.uk

Default-user

Was wondering if you had a chance to look at this yet?

tomsky

Hi,

Can you please contact us from the account that was sued to buy this theme license?

Kind regards

Hi, I am interested in buying your theme but have few question as I am not a proffessional. 1. Will this theme work with opencart extensions like popup options, face book integration, SEO optimization PLUS & currency converter. 2. Is it SEO optimized Thanks

tomsky

Hi,

1) Yes, as long as those extensions are compatible with opencart 1.5.5 / 1.5.6 they will work with this theme.

2) Yes, the theme has been constructed with best known SEO practices in mind.

Kind regards

Hi..I added size and color option .. 1. after adding, product detail page was broken in Chrome, firefox.. 2. and the main page bottom banner is not shown in Fire Fox.. Can you tell me how to fix this ? I have a lot of problem after purchasing your theme.. Anyway, I want you to give some hands ASAP.. Thanks anyway..

tomsky

Hi,

Can you post your site URL for a reference please?

Kind regards

Default-user

I already sent site URL.. Please check and fix the problem..

And Also he featured function is not working properly, either.. I followed you installation docu..but the featured is not working like your live sample site..

How can I solve these problem..?

above 1 problem is solved but..in product detail page..there’s vertical scroll bar..how to remove this unwanted vertical scroll bar in Firefox, Chrome

In IE, The zoom function is not working in product detail page.. How to fix this problem ?

Are you there…........?

Default-user

I can’t understand what you mean.. I asked you several times why the 3 bottom banners is not displayed in firefox..

But these 3 banners are displayed correctly in IE, Chrom.. let me know how to make these three banners displayed correctly in FireFox.. Thanks..

Default-user

we have 0-20 size option..In product detail page…we can’t see the size from 12 to 20 .. This error happened right after fixing the scrollbar issue on product page as you told me.. can you check this and fix plz..?

tomsky

Hi,

Lokks like there is a slight css issue. If you edit your stylesheet.css file around line 194 inside the .homepage .content-bottom selector change :overflow:hidden; to overflow: visible;

Can you post a link to your product page where this problem occurs?

Kind regards

I previously downloaded another theme, and I found that this one is the look I am going for. I have uploaded products and I am practically done with the original site. If I upload this to opencart, will it erase all what I have done so far? thank you for your assistance.

tomsky

Hi,

Thanks for your email.

No, when you upload this theme all products, images, categories its will be remain intact as they’re in a different layer (database) and this theme will only affect the visual layer of your store.

Kind regards

I am interested in your theme; however, I would like to know how social media buttons (like Pinterest) can be added. I also don’t see a newsletter subscription box. Is this available?

tomsky

Hi,

The social media icons are added automatically if you enable reviews.

Customers can subscribe to newsletters when they create accounts or complete the checkout process.

Kind regards

Default-user

So there isn’t a way to allow them to subscribe if they simply visit the page?

tomsky

Hi,

No, opencart by default doesn’t have this feature, yo uwould need to use a custom newsletter extension to allow this.

Kind regards

ebski Purchased

Hello again,

I’ve got an small problem with the theme that I hope you can help me with. In the category page, I have chosen not to have any sidebar so its showing 5 products/row but the margins are still set for 4 products/row, so every fifth product dont have any margin to the right. Check out the image below.. I want to know how to change this so the margins are the same between all products. Please provide me with information on which file to edit and the row I need to edit, if possible also how to edit it.

Thanks in Advance!

tomsky

Hi,

In the theme’s alysum.js file (catalog/view/theme/template/js/) you’ll find this code:

$(”.product-grid > div:nth-child(4n), .product-list > div:nth-child(4n)”) .addClass(‘no_right_margin’);

it adds a no_right_margin class to every forth product. Just change 4n to 5n and you’ll get your issue solved.

Kind regards

Default-user
ebski Purchased

Thank you!

EyeCandi Purchased

Hi there, I have just installed a seo module onto my website and now the home page is reading Fatal error: require() [function.require]: Failed opening required ‘goinventive_styles.php’ (include_path=’.:/usr/lib/php’) in /home/xxxxx/public_html/xxxxxxxxxxx/vqmod/vqcache/vq2-catalog_view_theme_alysum_template_common_header.tpl on line 70.

The module I have just added is called opencart seo pro pack. Could you please tell me what I need to do to get this confirgured and working properly with the quickest response possible

Many thanks

tomsky

Hi,

The error you’re getting is caused by the vqcache module you’re using. You’ll need to edit the configuration of this module so that it also caches the goinventive_styles.php file so it can be found in the expected location.

Kind regards

I added 20 size selection options to our shop.. The size is not shown in selection option of your theme. Can you advise us to modify this problem..? Thanks..

Check this site url ! http://www.weddingdress.co/index.php?route=product/product&path=59&product_id=50
Default-user

It is solved..Anyway Thanks for providing great theme..

tomsky

Hi,

Thanks for the update! In case of any problems with the theme please do not hesitate to contact us.

Thank you

olynnow Purchased

Hi,

I can’t find the “Filter” link in Admin-Catalog.

Please help.

Thanks, Olyn

tomsky

Hi Olyn,

I’m not sure exactly what you need. Please bear in mind that this theme does not change the opencart store back-end so I’m not sure if your question is directly related to the theme?

Kind regards

Hello,

I have your theme on http://www.belladoni.co.nz/ however the add to cart button is not working… nothing happens when the “Add to cart” button is clicked…

Please help as i need this fixed now…

Many Thanks Jeremy

tomsky

Hi,

Please note that the add to cart button works on http://belladoni.co.nz/ (without www). This has nothing to do with the theme (or opencart) and it’s caused by your site being set to http://belladoni.co.nz/ whereas it can also be accessed with http://www.belladoni.co.nz/. It might seem to be the same domain, but for ajax calls (which add to cart button basically does) it’s a different domain and ajax calls are not allowed to do so for security reasons. Your only option is to stick with one domain and then set up an htpp redirect to your chosen domain.

Kind regards

olynnow Purchased

Hi,

Please tell me how to reduce the speed for the Related products module in the Product page. Thanks, Olyn

tomsky

Hi,

Inside the featured.tpl file (in theme’s module folder) you’ll find this code:

$(document).ready(function() { $(function() { $(”.featured .caroufredsel_wrapper”).jCarouselLite({ btnNext: ”.featured .nav_next.featured”, btnPrev: ”.featured .nav_prev.featured”, visible: 5, auto: 2600 }); PriceCartToggle(); HoverDir(); }); });

You can reduce the speed of the slideshow by changing the value of the auto property (default: 2600 milliseconds)

Kind regards

olynnow Purchased

Hi again :),

Please tell me where to change the “now” text from the special module on the front page. The text appears on mouseover.

Thanks, Olyn

tomsky

Hi,

catalog\view\theme\alysum\template\module\special.tpl around line 54

Kind regards

Default-user
olynnow Purchased

Thanks. Found it

olynnow Purchased

Hi,

In Manufacturer page, there is a problem with the bar that is above the products. I noticed that the same thing happens in the demo site. Here is the example for apple: http://tzelewski.co.uk/template/?theme=Alysum. “Product compare” text goes below the bar and the first product gets one notch to the left. Please help solve this.

Thanks, Olyn

tomsky

Hi Olyn,

Can you provide a direct link to the page where this problem can be observed?

Kind regards

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