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One quick pre-sales question, can I use a default language that is not one of the specified in the description? I wnt to use Swedish in the Front-office. Thanks
Hello Rasmy. Of course you can do this. Just download your language from prestashop http://www.prestashop.com/en/translations and use it as default language.
• “Add to cart” animated process does not work in homepage product carousel • Prices are shown without tax in homepage product carousel • Main product image doesn’t show in Internet Explorer (version 9), just open it up in ie9 to see
I’ve just sent support another email with a user and login and put it on the forum again. Please get in touch asap. Many thanks. Mike
Hi Marek,
Is there a way to change the photos and words of the newsletter box? Appreciate if you could provide me answer soon.
Thanks and appreciate the time.
Fauzan.
Hello zannfauz. You can find an answer in our support forum: http://promokit.eu/forums/topic/change-images-in-newsletter-block
Hi Marek,
I installed the latest version themplate Alysum V. 1.9 on prestashop 1.5.3.1, but in internet explorer 8/IE9 do not work the big picture on the left side of the product page. How can I fix this?
I tried your demo, and everything its ok in IE8/IE9.
I have to wait the new vesion?
Thanks in advanced for your answer.
Hello v_gravina . Please write your issue in our support forum http://promokit.eu/forums/forum/support/ and we’ll help you with your problem
Just a quick message to say thanks to the developers who quickly fixed a number of issues I had after installing theme.
Regards
Mike
Thank you Mike.
Does the theme Alysum support square layout for product images in all pages, like product detailed description page? or only support Featured Products on homepage?
Another question is Can I add more modules like “Featured Product Modules” on homepage?
Thanks.
Hello getinjoy. Yes, Alysum support square images, you can switch in theme settings module. You can find and answer to your question about carousel in our support forum http://promokit.eu/forums/topic/duplicating-the-product-carousel-module/
Hi MarekMnishek, I have purchased Alysum. But in the process of installing it, an error appeared as following:
Warning: Copy/Paste your errors if you want to manually set the image type (in the “Images” page under the “Preferences” menu): Some kind of image could not be added because they exists. Here’s the list: Name image type: small_default (Width: 45px, Height: 74px) Name image type: medium_default (Width: 104px, Height: 172px) Name image type: large_default (Width: 310px, Height: 512px) Name image type: thickbox_default (Width: 363px, Height: 600px) Name image type: category_default (Width: 717px, Height: 200px) Name image type: home_default (Width: 162px, Height: 268px)
For “Configuring images” I have exactly configured dimensions of images according to the screenshot you offered in your instruction document.
I will use Image Type as Square. Is there anything I can to to correct the error? Cause I think that my image appearance seems not right.
Thanks.
Hello getinjoy. Please write your issue in our support forum http://promokit.eu/forums/forum/support/
Hi Marek,
Is this theme 1.5.3 compatible?
Thanks
Hello. Yes, Alysum is compatible with prestashop 1.5.3
Hello MarekMnishek.
I try to change “Add To Cart” button size on product page (product.tpl). But it seems i cant find the right css class for this tag. I can change the width, but when put the value to the height, nothing changed, any idea how to do this?
Thanks
Hello nextneon. Please write your question in our support forum http://promokit.eu/forums/forum/support/
okey, thanks
hi i install Newsletter block and configure but when i trie to register it dont appear the option for Newsletter, i see in your demo that is the same problem. How can i put when they register automaticaly be register to the Newsletter. Thanks
Hello Fmarta. Please write about your issue in our support forum http://promokit.eu/forums/forum/support/
Great theme and awesome support!
Thank you!
One question in your demo what Gift Coupons Voucher module are you using, i like how is desing and i cant doit in my theme alysum that i bought. Thanks
It’s not a module, It’s a part of Alysum desing
how do you activate i active gift voucher appers the squere with the buton but not the image, can you send me ccs por that part thanks
www.queebox.com.uy/ps
you don’t need any additional css, just activate vouchers. Please write about your issue in our support forum http://promokit.eu/forums/forum/support/
Does this item come with a Responsive version?
Responsive version will be released soon.
Do you have an estimated release date? and the pricing?
price will be the same – $65, estimated release date is 2 weeks
If we purchase the current version now, can we upgrade to the responsive version for free when it’s ready?
Of course it will be as free update, but If you will made some modifications, you need to move your modification to updated theme.
That’s great. Regarding the update, will the modifications we do in the old version disappear when we upgrade to the new version?
yes, that’s why you need to keep your modifications.
a matter of pre-sales, maintenance is included? could I have the latest updates included in the price?
Hello. Maintanance is included in prestashop by default. Of course all updates are included in the themes price
thank you
Hello, does any one know how to edit the “Socialize With Us!” tab on the front page of the theme Alysum? I’m trying to put in my FB and twitter link but nothing happens
Also I’d like to remove the Youtube and Google links that it has. Please help 
Hello CherryK. Please write about your issue in our support forum http://promokit.eu/forums/forum/support/
ok, thank you:)
Bought this theme, and I’m happy I did. The support is great, I normally receive a reply within the next day or so.
Thank you Eleni.
Hi Marek,
Very happy with the outcome of the theme so far! However, I do have another question.
How do I change the website description whenever someone searches it using search engines (Google, Bing, etc)?
Thanks and appreciate if you could come back to me soon.
Hello Znnnfauz. I hope this link will help you http://bit.ly/WoBoh2
I did the following as mentioned in the link even to the extend of changing it under the SEO & URL—>index but still no changes to my overall main-page website description.
Do I need to wait several more days for the changes to take place?
Regards Fauzan.
Hello zannfauz. Please write about this in our support forum http://promokit.eu/forums/forum/support/
hi Marek, what’s the Prestashop version of your Alysum demo? Are you using Alysum 1.9 for this demo?
Hello getinjoy. Yes I’m using latest Alysum version (1.9) in our live demo.
hi Marek, I’m kind of frustrated now. I just want to my store layout exactly like your demo and function correct. But there’s still problem after you helped installed the Alysum for me. I just want you to know that the version of Prestashop does not matter to me. I can use the prestashop version same with your demo’s. Could you please tell me the version of Prestashop you use in the live demo for Alysum?
I can install the same version prestashop and then you help me install the theme again. Probably that will work fine and it will save us a lot of time.
Hola acavo de comprar la plantilla Alysum y por desgracia tengo muchas problemas la ora de instalarla. La instalacion por via modulo IMPORTAR EXPORTAR TEMA ,Desarrollado por : PrestaShop| Versión : 2.1 (Actualizar 2.2 disponible en Prestashop Addons) que viene por defecto con la version prestashop_1.5.3.1 es imposible con lo cual ise la instalacion manual . Todo se muestra mal en IE9. he probado con IE google chrome algun modulo funciona pero mal. MI PREGUNTA ES PORQUE NO REVISAIS ESTA PLANTILLA O HACER UNA ACTUALIZACION EN CONDICIONES que foncione bien , acavo de comprar un producto que me costo 65$ y no puedo utilizarlo. Por favor mandarme instruciones de instalar y configurar a mi correo : ddani _bb@hotmail.com.
Hello ddani. Please write your issue in english in our support forum http://promokit.eu/forums/forum/support/
Hi there, Pre-sales question: Is this theme responsive for tablets and smartphones?
Thanks!
Hello bellaphile. Alysum 2.0 will be responsive, and it will be available soon