775 comments found

Hello, the products next to slider (4 products) is automated or you manually put them there? And if it is automated how come the photos are square on front page but inside the products they are rectangular?

Thank you! (I’ve already purchase the theme but with another account).

MarekMnishek

Hello. There is an option “Products Images” in the “Promo Minik Slider” change it to “full width”

Default-user

THANK YOU!!! I would had no chance to find it there.

P.S. Amazing job i’ve worked with quite a lot of prestashop template, this is by far the best in all aspects.

MarekMnishek

Thank you!

aneheli Purchased

hello, i cant add topic on http://promokit.eu/forums/forum/support/alysum/ How client can Unsubscribe newsletter? There is no option :/

How to add images in Top mega menu? Please tell me the procedure. Thank you

Can you please provide me the backup of all the categories and products of your demo store as I have already got the images?

Hi, the Create Your Account form on the login page (http://alysum.promokit.eu/en/my-account) does not seem to work on IE8. Please advise. Many Thanks.

MarekMnishek

Please write to our support. We are working on this issue.

Hi there!

If we have different shipping methods configured in the “CHECK OUT ONE STEP” every time we select a shipping method it generates continuos break lines so the distance between the shipping methods and the delivery adresses.

How can we solve this problem?

Thanks!!!

MarekMnishek

Please write to our support, we will try to help you as soon as possible

pushweb Purchased

Hi There,

I just purchased your theme and even though I have followed the steps you provided to install it, I am not having any luck. I have tried, everything: Autoinstall and Manual. I even tried to instal using the ‘Import from the web’ option but I get the error message: Zip file seems to be broken. What am I doing wrong?

Quick question: The original zip file I downloaded after purchase is themeforest-2622574-alysum-premium-prestashop-15-template.zip. After unzipping, I get the following folders – documentation, override, PSD, theme, updates and the following files – changelog.txt, email_templates_readme.txt, update_readme.txt. Inside the theme folder, I have another zipped file name alysum-v.2.3.zip. Inside that I have 3 folders – docs, modules, and theme sand 1 file named Config.xml. Inside themes there’s a folder named alysum_2.0.

Which archive folder among the above am I supposed to upload.

Thank you

MarekMnishek

We have a lot of customers requests, please be patient, and you will get a reply soon.

MarekMnishek

I just checked. My last email to you was yesterday at 14:38 by GMT +2. So please check your mail please

Default-user
pushweb Purchased

I have sent you an email. Please check

Hello, this theme is compatible co prestashop 1.5.4.1? Thank you

MarekMnishek

Hello. Yes, Alysum is compatible with prestashop 1.5.4.1

Default-user

Hello, it is also compatible with other modules such as Paypal free? Thank you

MarekMnishek

I can’t test our theme with all existing module, I suppose you understand why :). If a module works with default prestashop theme, it should work with Alysum as well.

What file do I edit to add a text footer to the site. I can’t find any files. Please don’t tell me to go to your forum because it takes 7 days to hear back. Just tell me the file.

Thank you.

MarekMnishek

It’s not truth about 7 days. We always reply to customers maximum in two days. Some delays can be at weekend. Regarding the footer, go to your back office -> modules -> Add logo on footer. And my advice, please read the documentation.

goldmaverick

I did

Andreasjj Purchased

Hello I removed the “newsletter block with promo and social networks” to instead use the standard newsletter block by prestashop, but it does not show up in the front end – can you tell me why? Also i can not get the “Promo Minic Slider” and “My account block for your website’s footer” to show up in the front end, i really do not understand why, i have removed the Twitter block. Also, the products does not show “on sale” prices and logos in the categories, only at the product page, is it possible to make it show “on sale” prices and logos everywhere? //Andreas

MarekMnishek

We have a support ticket system here: http://support.promokit.eu, please write there.

May I know if the 3 demos are included in this theme bundle or I need to purchase them separately

MarekMnishek

Hello. These three demos shows how you can configure the theme. And of course all what you see in demo are included in the theme bundle.

Default-user

thanks for the reply, may i know how long will you provide support for this theme? or it is something like 1 year license update that kind.

Hello This theme support Smarty cache & CCC on Prestashop 1.5.4 ? I want to know before i buy this theme. Can you tell me how you support update this theme in the future after purchase (I mean for new future version Prestashop)? Thank you

MarekMnishek

Hello. Our live demo works with CCC and smarty cache enabled. As you can see it works fine

Default-user

Thank you, I’ll buy it

Hi, I need to know which type of content I can enter in the description pages as the “about us” page. For example, can I add an image without the need to update the css file?

Thanks a lot in advance!

MarekMnishek

Hello. “About us” its a cms page of prestashop platform. You can read about that here: http://bit.ly/117cWa3

slayer88 Purchased

I just purchased this theme, however when i used themeinstallator, after i uploaded the alysum zip, it does not bring me to the next step. why is this so? im running on a clean prestashop v1.5.4.1

MarekMnishek

Did you try to install the theme from “theme” folder in archive? if so, please write to our support.

Default-user
slayer88 Purchased

i use theminstallator to install, however it does not work when i use the local machine function, only work when i use the ftp. but it is ok already

MarekMnishek

Please check the limit of the size of files to upload.

Hello, good night from Spain and sorry about my english. Can I put an image (like a gif) between horzontal menu items? And second question, Can I put a banner on the top of the product page to explain the process of ordering? How I can do it? Thank you very much for everything. V.

MarekMnishek

Hello. You need a customization of the theme, unfortunately we can’t help you with that at the moment

Default-user

Hello again. I want to pay for that, but i do need to improve the template. I need your help to do both customization. Tell me something, please. Thank you very much for everything. V.

MarekMnishek

As I wrote you above, At the moment we don’t have a time for any customization.

shueb Purchased

Hello, I tried raising ticket in support forum but i couldn’t , anyways …theme is very nice & goes well with 1.5 version except few problems like wish list ..when i click on wish list it will be added but when i delete that wish list from MY ACCOUNT after that wish list stops working , i have tried several times but still it is not working …if possible pls reply it fast , i need it very badly… i downloaded latest version still not working ….

Thanks

MarekMnishek

What is the problem with support? Have you tried to write here? http://support.promokit.eu/

slayer88 Purchased

can someone help me with the facebook like box bug? pls refer to here

http://promokit.eu/forums/topic/facebook-like-box-module-and-twitter-block-for-alysum-theme/page/2/#post-10150

Now my problem is I cannot clean my cache

MarekMnishek

Our support is here: http://support.promokit.eu/ please write there

slayer88 Purchased

Hi, after i implement ssl in my prestashop, I can’t access any of the new products under the new products in the main page and the facebook like is not showing the picture of the people who like. kindly assist. my webpage is www.janntee.com

MarekMnishek

Hello. Please write to our support http://support.promokit.eu

slayer88 Purchased

sorry now the problem lies when i tried to access https://www.janntee.com/contact-us kindly assist

hi we have an issue with the newsletter social media module at the front of our homepage on www.sweetlittlevintage.co.nz. if we change the photos it does not show them or will only show two and default the third back to the one that is on the template. Can you please help i think this is a bug!!!

MarekMnishek

hi we have a support here: http://support.promokit.eu

Default-user

also can you please help me with when items are out of stock i need it to just not show those sizes instead of the customer having to go through every size to figure out what is available?? – do you know what i mean?

MarekMnishek

Please write to our support and we will help you as soon as possible.

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