775 comments found

Hello guys,

I have just purchased the Asylum template, and there are no html files in it, just .tpl files. Is it possible to get just html files also? I am a frontend developer and want to code on the template, but don’t know anything about prestashop and the .tpl files. Have a developer for that.

Thanks

MarekMnishek

Hello David. Prestashop theme doesn’t contain ant html files.

davidgtoran

But in the description of ThemeForest Files Included it said that html files are included. Is there no way to get them?

MarekMnishek

It was an error in the description, I have fixed it already. You can only make html files by “save as…” way in your browser.

kamuichan Purchased

Hi, how I can translate the theme in french?

Hello,

I have purchased Alysum – Premium PrestaShop 1.5 Template.

But i need a wordpress version of it.Kindly let me know if it is possible.

I need to make that theme work in wordpress.

Kindly help me by your valuable guidance.

Thanks.

Default-user

Hi Marek, I asked for Wordpress version 2 months ago when you said its in progress.

Kindly let me know if its finished & available for purchase as it is required urgently.

Please reply asap.

Thanks.

MarekMnishek

Hello Zees. Our partners working hard on wordpress version, but I can’t tell you when it will be finished.

Default-user

Okay thanks for the update.

I am having a lot of problems with this site on prestashop. Please do you have a wordpress version?

One of my problems is that the ‘X’ to remove items and checkout disappears and my customers cannot remove things from the cart.

How in the world do I fix that?!

MarekMnishek

Please write to our support, and we will help you as soon as possible.

goldmaverick

I have sent a message to you.

Hi Would you let me know please where did you get your product stock images from?

Many Thanks and Best Regards Charles

Jay_BEE Purchased

Hi, Where can v2.3 be downloaded from? I purchased a license but the download is v1.9. Any help would be greatly appreciated. Thanks.

MarekMnishek

Hello. Go to your account -> “downloads” tab and download latest 2.3 version

Default-user
Jay_BEE Purchased

Thanks Marek for your prompt response. I’ve now successfully downloaded the latest 2.3 version. I see that in the 2.3 version that I’ve downloaded, versions 2.0 and 2.01 were not included. Is it possible or necessary for me to obtain those updates? If not, will I be able to successfully update my 1.9 installation to 2.3 using the currently available download? Thanks again for your assistance.

MarekMnishek

Yes, you can install just 2.3 version. I recommend to use “theme installer” module to update.

slayer88 Purchased

Error: The following email template is missing: /xxx/xxx/public_html/xxx/themes/alysum_2.0/mails/en/reply_msg.txt

Whenever i try to reply an email i get this problem. Please help!

Default-user

Hello Slayer. Thank you for the information. We’ll fix that in the new version. You can copy that file from “ROOT/mails/en/” folder.

Default-user
slayer88 Purchased

thanks!

matityah Purchased

Hello, I’m not able to show anything on the left column (e.g. top sellers,new products etc)How can I configure it?

Thanks in advance for your help

Default-user

Hello matityah. Just transplant the module you need to the left column. All further questions please write to our support http://support.promokit.eu/

slayer88 Purchased

I have a problem. For instance, when i view promotions in my website, the layout is assigned to the right where there is an invisible block on the left. How do i realign it to the left? Another problem is how do i remove Total (tax excl.): and Total tax: from the checkout summary? I have tried disabling tax but it still show up. my website is www.janntee.com. Kindly assist!

MarekMnishek

Please write to our support http://support.promokit.eu. we already fixed that issue for the next release

hello guys ,i bought the theme about 1 month ago ,today when i get to use it found that it need license ,and how could i get the license and please reply to my email address wang-wang2009@live.cn ,need your help! How to process the license ,nobody reply to me since inquiry via the form ! Help!

MarekMnishek

I have replied to you by email

Hi,

I have a pre-purchase question for you. I’m interested in the image swap on hover function, and I noticed that you have that in featured products on home page. My question is, will I have that function in category/product list page also?

Thank you.

Default-user
tdn444 Purchased

Awesome! Thank you very much!

Default-user
tdn444 Purchased

Hi,

How do I activate this feature? Has it been included in the actual theme?

Thank you.

MarekMnishek

This feature will be available in the next theme version. But if you will write a request to our support we will help you to implement it. http://support.promokit.eu/

ngocphu Purchased

Hi..

I have bought this theme hours ago. But when I configured this theme by uploading /theme/alysum-v.2.3.zip archive file on “Import from your computer” function, nothing happens like Video installation tutorial said. Then I follow the instructions to install manually. But the page looks like this: http://thoitrangnu.besaba.com/prestashop/index.php

Did I do wrong somewhere?

MarekMnishek

Hello ngocphu. Please write to our support, and we will help you as soon as possible http://support.promokit.eu/

Please could you tell me why this is happening to my store (haleybeezstore(.)com?

There are no items on the front page and I have products?!

You keep referring me to your F@&ki$8n forum that has nothing. Refer to my question above. I don’t remember my password for your F@&ki$8n forum, however as you can see that I bought this theme. Give me a username and password so I can fix your F@&ki$8n theme to work on my site.



Thank you

MarekMnishek

Please confirm you have tried to login here: http://support.promokit.eu/

goldmaverick

I get this error: Error #7: Login failed, password incorrect!

MarekMnishek

I just logged in with no problems. Pass – goldmaverick Login – goldmaverick

Hi Markek, alysum before version can automatically choose default prestashop mobile version. but latest version choose alysum own , I don’t like alysum mobile though beautiful, feel stuck on slider and carousel and slow in mobile touch screen. how I can make or choose default prestashop mobile?

thanks

MarekMnishek

Hello. Go to your back office > Preferences > Themes and enable default prestashop mobile theme

Default-user

Hi, ahh very simple , thanks for your support. Unfortunately I can’t figure out sequential Promo slider, after regenerate thumnail with force complie , i cant add image or sub image in the module. Thanks.

MarekMnishek

Please write to our support: http://support.promokit.eu/

chrissoe Purchased

Hi,

I installed the theme manually and couldn’t install promomincslider module that comes with your product download package.

When I installed the module I got this error message:

The following module(s) were not installed properly: promominicslider

Could you please advise what’s the fix for this (asap).

P.S. I’m using prestashop 1.5.4.1

Thanks!

MarekMnishek

Please write about your issue to our support: http://support.promokit.eu/ we will fix it soon

Hello. Where are the email templates located? Or how can I change email templates in back office? Can’t find that

MarekMnishek

Hello. Email templates located in the ”/themes/alysum_2.0/mails/en/” you can also change them in your back office: “Localization > Translations – Email templates”

wsiismart Purchased

how can u get the latest version of alysum?

MarekMnishek

Hello. Just download it in your account

My pictures inhabit only the top of the space, how can I fix this.

example: http://haleybeezstore.com/index.php?id_product=18&controller=product

MarekMnishek

Hello goldmaverick. Have you already wrote about your issue in our support? I don’t see your post.

Hello. Is it possible to get Login Raduis theme that you’re using on your demo page for free?

MarekMnishek

You can select several types of buttons in your loginradius account, but only with VIP plan. I have promo codes with 10% discount, if it’s interesting for you just let me know.

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