752 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
lenkap Purchased

Hello. I bought alysum theme but it contains some many bugs that I want my money back. I have not time to fix all bugs. Is it possible? Thanks.

MarekMnishek

Alysum was released about one year ago, and a lot of bugs has been fixed during this time. At the moment Alysum doesn’t have any critical bugs. Regarding refund you should write to envato support: http://support.envato.com/

  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
  • Burkina Faso
baoyam Purchased

How can Is et a custum backgroud image. I want to set a custum large file background that is not in list of preset background patterns

MarekMnishek

Please write about that to our support: http://support.promokit.eu/ we will help you as soon as possible.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, i got a problem with carriers not showing on check out, is anyone having the same problem. Where can i open a ticket. Thank you.

PS. I’ve purchased this theme from another account.

MarekMnishek

Please write about that to our support: http://support.promokit.eu/ we will help you as soon as possible.

  • Has been a member for 1-2 years

Hi, I have a pre-purchase question : - Is it possible to change de menu and title font with google fonts ? I saw the same font on all website examples. Do you have an example with an other font title/menu ? Thank you!

MarekMnishek

Hello, I don’t know such examples, but yes, you can change the font to any google font you want.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain

Hi, in the theme demo when you hover de register link you can see a pulldown menu with the social icons. Suppose this is CSS work of the template. Isn’t it?

Do I have to suscribe to a radius paid plan or is possible to get this with the free plan? (I want to put it exactly as you have in the demo 1)

Thanks

MarekMnishek

Hello. Loginradius has free plan https://www.loginradius.com/pricing/packages, and you can use it, just register there

Saryus

Thank you for the quick answer. Can I get the same effect as you have in the demo with the free plan?

MarekMnishek

if you mean dropdown on hover, yes. But you will have an icons of social networks like in this theme http://powertool.promokit.eu/en/

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
borbroo Purchased

it cannot install after i tried your youtube method. I use Prestashop 1.5.3ver and it keep saying “Error during zip extraction” when I use it via import/export module. Please help.

MarekMnishek

Hello. Please write to our support and we will reply to you soon

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi , I want to show multiple product crousal(new , featured , special) on the home page .Is it possible ?

MarekMnishek

Hello. Unfortunately, in the current version of carousel module it’s impossible.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Netherlands
  • Has been a member for 3-4 years

Hello,

How can I change the logo in the header? Now it’s using a text ‘Alysum’ center aligned. I would like to use my own logo image at a left aligned position. Can’t figure out how to change it.

Best, Martin

MarekMnishek

Hello Martin. Go to the settings of “Theme settings” module and change type of logo to image.

interaqtive

Thank you very much. That solved my issue :) Can I do the same thing for the footer and remove the ‘floral image’ in the background?

  • Bought between 10 and 49 items
  • Exclusive Author
  • Netherlands
  • Has been a member for 3-4 years

Hello,

I just changed the default language to “Dutch” to backend is now translated. Also, how can I change the storefront? I seems to be a mix of Dutch, German and English now.

Best, Martin

MarekMnishek

Please write to our support, it is here: http://support.promokit.eu/

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United Kingdom
MarkKiss Purchased

Hi, please where I can find module “ADD STUFF ON FOOTER”

You have this in documentation, but after install i cant find.

Thanks

MarekMnishek

Hello. This module now called “Add logo on footer”, I’ll fix it in documentation

MarkKiss
MarkKiss Purchased

Thanks, but in this module missing (c) powered by .. etc.

MarekMnishek

I just checked, and the folder name is “blocklogo” and module name is “Add logo on footer”. If you don’t have it, try to download latest version of Alysum in your account

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I have a question ~ is it possible to upload a product through a post and have an external url attached so when the customer click on the photo on the store page the link will direct them to the external site instead of the detailed product page? Thanks.

MarekMnishek

Hello. Yes, it’s possible, but require some code modification.

Default-user

How complicated would that be? And is it possible to replace “add to cart” button to “Buy now” button with url inserted so when customers click the button the link will take them to the external site. Thanks.

MarekMnishek

It’s not complicated if you know html and smarty. Yes, it’s possible nj change add to cart to buy now. Our support can help you with that, but it will be cost some money.

Default-user

Am I able to upload products by using html? How much would that cost roughly?

MarekMnishek

as I wrote you, you can do this yourself. but if you will need a help we can help you.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi, i have question for creator this premium template for prestashop.

now i search good template for my new eshop. this template is nice but i have only one QUESTION FEATURE WHAT I NEED AND IN DEFAULT STATE THIS TEMPLATE ISNT THIS FEATURES.

my new eshop must have upper main navigation menu pinned when users scrolling down on website.

this template have not this feature in demo sites.

so my question is: this features go add into prestashop administration in template or is it easy add this features into this prestashop template code? (if this feature isnt in default support in this template and when must owner add code into template, i need to make it easy implement into template because i’m no programmer)

thanks for reply.

MarekMnishek

Hello. Thank you for the interest to our theme. This feature is unavailable at the moment, but we are working on updated version of menu and this feature will be available soon.

Default-user

Okay, thanks for you reply.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi. I am interested to buy Alysum, but I need to know: 1. It is possible to have one product slider with tabs (featured, new, best sale)? 2. It is possible to add a new slider for Brands on the bottom of the page? 3. It is possible to add My Account in footer? Thanks

MarekMnishek

Hello. Thnak you for the interest to our theme. 1. No, you can select only one type of products. 2. Yes, it’s possible. We already have such manufacturer slider and can send you, if you need. It will be available in new release very soon. 3. Yes, it’s possible, you just need to enable it in your back office.

Default-user

Thanks for your quick reply.

Default-user
Paul_F Purchased

It work like a charm. Have a nice weekend!

MarekMnishek

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello. I just purchased this theme and have installed it (via the back office admin panel). I’d like it to look like your demo. How do I do this? I can’t find this topic in you support forum. Thank you.

MarekMnishek

Hello CIDcreative. Please register in our support and write a ticket and we will help you to configure theme

Default-user

Hello Marek. I created a ticket (task) and have not yet heard back. Will someone be addressing this soon? Thank you fro your help.

MarekMnishek

Give me a link to your ticket. Please be patient we will replay you as soon as possible.

MarekMnishek

Thank you. You will get a reply soon.

Default-user

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
vhesse Purchased

Hello

I have purchased the theme and could not install it automatically (I did manage to install it manually on a test server but on my actual site I prefer automatic installation). I sent an email to support which was not answered for 4 days and when I finally got a reply it was about which name I used to buy the theme. It has been few days since that I don’t have any news.

Please help. Valeria

MarekMnishek

Hello Valeria. Please give me a link to your ticket

Default-user
vhesse Purchased

Hi Marek, thanks for a prompt reply. Ticket ID: VXC-450-25349 Thank you

MarekMnishek

we don’t have such id’s. Could you please give me a link to your ticket

Default-user
vhesse Purchased

Hi Marek, all I have is the email from Envato with the ticket ID. If you give me your email, Ill forward it to you. But I don’t have any links…

MarekMnishek

So you wrote to envato support. Our support is here: http://support.promokit.eu/

Default-user
vhesse Purchased

Hi Marek, well, it was finally quicker to get it manually installed. Next time I will use forum. Now that I have the theme running, my IT raised a concern that it is too slow. We compared first pages: Prestashop demo is 4.97 sec, my current site is 10 sec (it is still empty with no products or pictures, just Prestashop+ Alysum) and Alysum demo is 23 sec. Is there a way to make it run faster (we are afraid of Google penalties). Many thanks

MarekMnishek

I need more details. Please register in our support

Default-user
vhesse Purchased

I just did: vhesse

MarekMnishek

please create a ticket with your issue

Default-user
vhesse Purchased

Hi Marek, where can I find Nivo slider module in order to use a Nivo slider on my homepage. Many thanks

MarekMnishek

You can find it in the “Modules” section with name “minic slider” in your back office. Please write all your questions to our support

Default-user
vhesse Purchased

Thank you for a quick answer. Will do

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi , before i buy this theme for my prestashop web, i have few questions to ask: 1.i don’t understand about [regular],i buy Alysum theme is for my web use , and my web selling clothes, clothes have many items you know? like dress-T-shirt- overcoat…....etc, does regular have any limitation about my product? 2.can i change some of the code to meet my need? your theme is beautiful , but for more closing to my customer, i may add on some additional module on it, can i ?

3.I want the new product could in different sliding and automatically display when product online , not all mixed in the featured sliding module, does your theme offer new product module/ function?

MarekMnishek

Hello. Thank you for the interest to our theme. 1. There are no any limitation for your shop. 2. You can change any code you need. 3. You can switch to “new products” in the carousel module Best regards

Default-user

Sorry i don’t understand well about switch to new product….... can i keep display home deatured product in one column , and display new product in another column? or only display featured product or new product 1of 2 ?

MarekMnishek

you can display new products in the right side of slider http://alysum.promokit.eu/en/, or in the carousel. But if you need, I can send you another module where you can display new products. So you will have all existing modules and plus one more “new products carousel”

Default-user

Hi , i have purchased just few minutes ago, i need the module you plus“new products carousel” , thanks.

and after finished payment, the systems appears download page, the file [ themeforest-2622574-alysum-premium-prestashop-15-template.zip ] is the newest version? if not please offer me the latest version with “new products carousel” , thanks again^^

MarekMnishek

Yes, it’s a latest version. Please register in our support and i’ll send you module to your email.

Default-user

thank you, and i have opened ticket , ID #TFZ-915-23881 , thank you so much!!

MarekMnishek

our support is here: http://support.promokit.eu/ you wrote to envato support.

Default-user

hi , i registered , and my task FS#1139 , please mail the module for me, thanks.

my prestashop version 1.5.2.0 , but after downloaded the theme , i can’t automatically install the theme, what happened?

Default-user

Hi , after installed the new products carousel module, the module were displayed as the same setting with [product carousel module] (theme origional offered) , when i change no matter which 1 of these 2 module’s setting, the other one will change as the same …...

can you help me and offer the right module for display new/special products isolated from themes origional products carousel?

i have add comments and attached 1 picture for your reference in FS#1139 , please helps me to solve this problem, thank you.

Regards

Winters

Default-user

Dear MarekMnishek , i’ve offered all the details you want , please helps, thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Is there a way to change the slider for version Demo 3? I would like it to fade in and out rather than sliding in from the right. If not, will a slide module work with your template?

MarekMnishek

Hello. Go to the settings of minic slider and change sliding effect.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Singapore

Hi,

What are the 5 languages that are being translated? Does it work with the Chinese pack?

Regards, Shawn

MarekMnishek

Hello. Unfortunately Chinese language is unavailable, but you can translate Alysum in your back office.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I submitted my ticket as requested (#1169). I am having trouble uploading the zip file. I had my server limits increased and now I’m getting a ‘bad config file’. I unzipped the folder to check for anything that shouldn’t have been there without any luck.

Please help!

Thank you in advance!!

MarekMnishek

Hello. I replied you there

  • Has been a member for 1-2 years
  • Bought between 10 and 49 items

Hello. I can’t find the filter module, that is displayed on the left while browsing products. Is that a separate module or is it already included? How to enable and customize it?

MarekMnishek

Hello. That module called “Layered Navigation”

by
by
by
by
by
by