799 comments found

Hello, I want know if the theme easy to install?I am a new one,no experience.

sallylml Purchased

Dear, I have download the zip,I do not know how to use it?Can you help me?

MarekMnishek

Hello. Have you watched the video http://www.youtube.com/watch?v=EyS2NDpy7Pg

sallylml Purchased

Dear, I have download the zip,I do not know how to use it?Can you help me?

Just picked up the template and love it! It looks like a couple of items arent working including: Twitter Feed in Footer and my business name causes mobile site to push left.

MarekMnishek

Hello. Please write to our support and we will help you as soon as possible. http://support.promokit.eu/

afiqarbae Purchased

This is good theme and very good support. :)

MarekMnishek

Thank you!

Hey – I don’t have the same options in the theme settings module as on the latest documentation (missing the ordering of modules, install demo slides etc) which are really useful, have I got an older version? 2.4 I think?

Thanks

Pixelcraft

oh great thanks!

Pixelcraft

Hi, was this released? thanks

MarekMnishek

Yes, it’s already released

sallylml Purchased

Dear, I have received only one template,not three,could you please send to me other two temlate?

sallylml Purchased

HELLO, I have installed the template,but it not as same as website ,what wrong? Can you help me?

MarekMnishek

Hello. First, Our support is here: http://support.promokit.eu/. Alysum is a one template (not three), but in your back office you can configure it like in our three live demo. Look at this video: http://www.youtube.com/watch?v=GwfihJ85KPM

nebgonf Purchased

Prestashop just released update 1.5.5. Is the theme compatible?

Default-user
nebgonf Purchased

I just tried and if you install a fresh 1.5.5 Prestashop then the theme, it is not compatible.

MarekMnishek

Please write to our support: http://support.promokit.eu

Default-user
nebgonf Purchased

done. Also wanted to ask if you can have both square and rectangular photos.

i have a newsletter in blocks footer. Can I have a mail for newwsletter or use the prestashop configure so

MarekMnishek

Hello. Yes, you should receive a mail after subscribe to newsletter

Default-user

Can i use one different mail to the newsletter block, one different to the deffault configurating mail

MarekMnishek

yes, you can. You can change email templates and contant in your back office

sallylml Purchased

Dear, I can not update the template from 2.4 to 2.5,why?and how to do?The worse thing is that my website become orderless when i try to update 2.5 follow the step.

MarekMnishek

Hello. Please write to our support http://support.promokit.eu

shnoofii Purchased

Hi

i have installed your theme and everything works fine except facebook like box and twitter in footer.

I have put my page url in facebook module but i am still getting your like count, promokit’s name and photos of users who liked promokit.

for Twitter, i am not getting my latest tweet feeds either.

Am i making any mistake?

MarekMnishek

ok, we will reply you as soon as possible

Default-user
shnoofii Purchased

k thanks. Hope its done very soon.

Default-user
shnoofii Purchased

thanks. its solved! grt support! APPRECIATED !!

Hi,

I have a a fresh 1.5.5 Prestashop, can I intall your theme? Is it work fine?

Regards Andrea

MarekMnishek

Hello. Andrea. We have released Alysum 2.5 two days ago and it’s fully compatible with prestashop 1.5.5 and works fine

atcom Purchased

Hi, follow your video installation, I try to install DEMO Slides but I receive this error :

[PrestaShop] Fatal error in module themesettings: Class ‘ZipArchive’ not found

Could you help me?

MarekMnishek

Hello. You have a problems with zip in your php config. Read more here: http://stackoverflow.com/questions/3872555/fatal-error-class-ziparchive-not-found-in You can also write to our support if you will have further questions: http://support.promokit.eu.

I bought this awesome theme a week ago. I’m working on its customization and have seen that some days ago the theme has been updated. My questions are: 1) Will the updates be always included in my package forever or are limited in the time (for example 1 year of updates) 2) Do you always support our request, or depends on the time the theme has been bought? 3) How to do to be sure that during files updates I’ll not lose my previous customization? Thank you for your answers.

MarekMnishek

Hello. 1. Yes, all updates always included in package. 2. Yes, we always support our themes. 3. If you made changes in any file of theme, you will lose your customization after update. You need to change new files after update.

Officeboi Purchased

Hi, I have problem. expample(my website): www.sleepbleep.com prestashop version: 1.5.5.0 import theme zip falid ETC. :(

Officeboi
Officeboi Purchased

I write ok.

When import/installing the theme (zip) Error during zip extraction whats reason of this error?

abranding Purchased

Hi, I’m having problems setting up the mega menu with the right hand images. Can anybody help me please???

MarekMnishek

Hello. We have a great support service here: http://support.promokit.eu Please write there.

Alysum is a great responsive theme.

The support is very competent and reactive.

I’m very happy to have chosen this theme.

MarekMnishek

Thank you! Good Luck

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