784 comments found

I send the web. No moving carousel products. Do you see the picture in any of the above options. Neither the sample nor mine. http://caricaturasdesing.com/es/

MarekMnishek

Hello. Give me please a link to your ticket in our support

Default-user

What link do you need?I need advice.

MarekMnishek

As I wrote you later, please register and create a ticket in our support http://support.promokit.eu

I am interested in purchasing this theme. However, when will it be updated to be 100% compatible with Prestashop 1.5.6? Also, although you have google fonts, is this theme google snippets friendly? Thanks

MarekMnishek

This feature comes not with the theme, it’s a default prestashop feature and you can configure your links in the back office > Preferences > SEO & URLs.

Default-user

Ok, this is what I was asking. As I said originally, I am not familiar with Prestashop config yet. Thanks.

MarekMnishek

Here is the screenshot of all URL settings http://awesomescreenshot.com/0491u0xwe8

SSca Purchased

Beware, this theme will not perform decently when your shop has hundreds of products. This happens because the underlying code of this theme makes a lot of unnecessary queries to the database. Marek, don’t ask me to fix your bugs. Do your homework and test your theme with the query profiler.

MarekMnishek

Hey, it’s not truth that I didn’t help you. In your previous comment I asked you to write to our support, but you replied “It’s your job, not mine”. Why you don’t want to help me to make optimization instead write comments here.

Hello,

I cannot make the promomincsslider work in the home page, nor in any page, regardless the configuration

Any help:

www.belsyscloset.com

MarekMnishek

Hello solopedro. Please register in our support and create a ticket with details of your issue, and we will help you soon http://support.promokit.eu

I have a problem with my pictures in store’s locator i already have a ticket but nobody answer me TICKET FS#1950

Thanks

MarekMnishek

But I see a reply to you 5 minutes ago

Default-user

Yes, they answered me almost at same time i wrote to you here, thanks

Mouse over the products does not animate the pics on home page. Also does not show express checkout.

MarekMnishek

Hello. Please register and create a ticket with details of your issue in our support bug tracker http://support.promokit.eu/ We will reply to you tomorrow, today is too late

Hello,

I am interested in buying this theme. However, I have some questions about it before I purchase.

1. Is that possible to change the size of the slide to be wider or fit the screen width? 2. Can the side margins be smaller so that the pictures can be bigger on all pages? (including front page, category pages, and product pages)

Would the above changes affect the tablet and mobile views?

Thanks.

MarekMnishek

Hello. Thank you for the interest to our theme. Yes, it’s possible but require some customizations in the theme’s code. Yes, these changes will affect to mobile views, if will made right. Marek

awmawm Purchased

I added the following issue to the support forum but was wondering whether anyone who bought this theme experienced the same problem and, if so, how it could be rectified:

Just bougt Alysum and installed it on a brand new PS 1.5.6. installation without any modifications. After switching to Alysum, the top mega menu does not show any of the categories that should show up as they do in the default theme.

MarekMnishek

but as I can see you already got a reply

Default-user
awmawm Purchased

Yes I did and I appreciate the fast reply but while the menu now appears, any changes made to promokit’s mega menu module (deleting or adding items) are not recognized in the front office.

MarekMnishek

I need to research the issue.

Hi, I have just purchased this theme, and I have a problem with installation right away.

I followed the installation process and tried to import it in prestashop, but I got an error message “Bad configuration file”

Hope you could help. Thanks.

MarekMnishek

During the installation process you should choose which settings you want to use in theme after installation, keep your old settings or use new comes with Alysum. Please write to our support and we will help you to configure it. http://support.promokit.eu/

Default-user

Thanks for your reply. I already wrote to your support. Awaiting their reply.

MarekMnishek

Give me a ticket number, please

Good afertoon, I would like to know if I can use this theme with the latest Prestashop version 1.5.6? Is it easy to change the colors? And last question: Can I make a multilanguages shop easily whith this theme? Thanks in advance! Best regards Anne

MarekMnishek

Hello Anne. You need to upload only theme archive. You can also look at installation video: http://alysum.promokit.eu/documentation/#video

Default-user

Oh this document it is perfect. I did not see it! Many thanks, everything clear!!!

MarekMnishek

Glad to Help!

Hi Marek, I read somewhere that you said Alysum theme should work well with default prestashop core modules. I enabled loyalty module and Referral module, but I can’t find it anywhere on the front office. Thanks.

MarekMnishek

Please switch to default prestashop theme and check that modules

Default-user

Unfortunately I cannot switch to the Default theme because this doesn’t work anymore since I installed the Alysum theme. I turned off the ‘Alysum theme Settings’ and updated smarty cache and everything but the whole homepage and the top menu are gone.

MarekMnishek

Ok, please write to our support http://support.promokit.eu/ and we will help you tomorrow, today is too late

I’m having a little problem in adding a youtube video to the awkward slider. Can anyone shed some light please?

MarekMnishek

Helo maftrade. Please register and create a ticket with details of your issue in our support bug tracker http://support.promokit.eu/

I want to purchase this template, If I will buy, will you provide me google rich snippet module?

Thanks

MarekMnishek

Hello. Thank you for the interest to our theme. Yes, I can provide you that module.

Default-user
inflak Purchased

I have just purchased. Can you email me moodule to koprumehmet@yahoo.com ? Thanks

Hi Marek, this theme is very nice so can you please tell me if its easy to :

-change the width of the slider ? -delete 2 of the 4 ad banner at the right ? -change the dimension of the thumbnails “featured product” ?

without destroy your responsive css ?

sorry for this, but this theme is the best i have found to make my project. Thanks in advance GG

MarekMnishek

Hello Gargooy. Thank you for the interest to our theme. Yes, all of that is possible, but require some customization of the theme. Marek

Default-user

Thx a lot Marek, good news for me. SeeU. GG

MarekMnishek

Glad to help!

Hello, I have bought this theme and I have some problems with it. The block CMS and the block for categories that I can put in footer, don´t work and I don´t know why. I have put these modules in display footer and I have activated them but I think that It´s problem with the theme. What can I do? Thanks.

MarekMnishek

Hello. Please write to our support and we will help you soon http://support.promokit.eu/

Hi, I have the old version, when i download the new version the file name is themeforest-2622574. However this does not seem to be the latest version

Question : Can we make the theme full width, last version was only box width.

Is it fully 1.56 compatible?

has the menu slider been fixed, before it was buggy.

MarekMnishek

Hello. Alysum available in themeforest is a latest version. Yes, it’s compatible with prestashop 1.5.6. To make it fullwidth you need to customize your css.

Default-user

Hi,Can you let me know how i can make it full responsive width, many other templates are using twitter bootstrap for widths, wonder why this is not being used??

MarekMnishek

Hello. Please write to our support and we will help you soon http://support.promokit.eu/

I actually purchased the Alysum theme thinking it was for WordPress, to create an e-commerce clothing store for a client. Having no previous experience with PrestaShop, this has became a bit of an adventure, and the help I have needed from the support staff has been critical on occasions.

I want to give recognition to the support staff, especially Alex, for being quick to respond and always giving me the help I need to keep my project moving forward.

You guys get 5 stars!

MarekMnishek

Thank you Kyle for your kind words!

hi, please help me!!! i can’t configure the menu!!

MarekMnishek

Hello. Please write to our support http://support.promokit.eu/ and we will help you soon

Good morning, when you place the mouse on a word of the menu, the black color changes to pink/salmon color. I would like to know where I can change this color. I think it is the same color for some buttons also, please tell where I can change this color for button. Thanks in advance. Best regards

Default-user

Finally, I have changed the color of the word in the menu but not the hover underline. Imposible… Could please tell me the code I have to insert? Thanks.

MarekMnishek

Hello.

Please write to our support and we will help you soon http://support.promokit.eu/

Marek

inflak Purchased

Hi,

I dont know , my menu over the sliders( on demo its men, women, girls,boys, brands ) is not seen. I try to find it but couldnt. IS there a problem or I have done some mistake? How can I back this menu? My web is www.serebryaniygorod.com

MarekMnishek

Hello. Please write to our support and we will help you soon http://support.promokit.eu/

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