This author's response time can be up to 1 business day.
on presta 220.127.116.11 i encounter problems with combinations.
On prestashop default-bootstrap theme when i choose size of a shoe the add to cart button is displayed on alysum i get the message
Availability: THIS COMBINATION DOES NOT EXIST FOR THIS PRODUCT. PLEASE SELECT ANOTHER COMBINATION. (9 items in stock).
does anyone encountered the same error ? i redownloaded the theme today and reinstalled on both ways. through module themeinstaller and from Preferences -> Themes -> Add new …
Hello. Please write to our support and we will help you soon.
Flex why the menu is so horrible when I have less product than on the demo should be even diminish (width) but still has a full width and it looks very bad. eg http://www.alpha-ecigarette.com/. any idea to flexmenu adapted to the content of the menu?
Hello. Please write to our support http://support.promokit.eu and we will help you soon
I bought this theme, it is great, but I have some problems!
- the module flexmenu, I want to put ‘home’ ‘products’... but when home it take me to www.mywebsite/2-home why?
- Products on home page and product pages are not shown, but in backoffice they are right there!
- I want to change text in the newsletter block, but I do not know where.
Please help me
Hello Terence. Please write to our support, and we will help you soon.
Considering to purchase thsi theme and have one question – what about translations to other languages? How it is done? I need to have lithuanian language.
Hello. Thank you for the interest to our theme. You can translate whole theme in the prestashop back office, it’s not hard.
J’ai installé ce thème sur Prestashop V 1.6 est impossible de mettre un logo seul le texte fonctionne.
J’arrive à le télécharger mais il ne s’affiche pas sur la boutique.
Pourtant sur le modèle par défaut de Prestashop il n’y pas de problème le logo s’affiche bien.
Pouvez-vous m’aider SVP ?
Hello Marion. Unfortunately I don’t speak French. Please write to our support in english http://support.promokit.eu and we will help you soon.
No funciona bien en Prestashop 18.104.22.168
Hello. Please write to our support http://support.promokt.eu and describe your problem. We will help you soon
When ready Alysum documentation for Presta 1.6?
Hello. I’m finishing it, and it will be ready tomorrow here: http://alysum.promokit.eu/documentation/
hi , my version 22.214.171.124 will it be any problem? i want to know before i paid.
Hello. Thank you for the interest to our theme. Most of known issues has been fixed in the latest Alysum version. It works fine with prestashop 126.96.36.199
Hello, good afternoon from Spain and sorry about my english.
I have installed the theme but I can not to configure the themes options and I have all the modules misconfigured.
Can you have a look to my page, please?
I can not to move the hooks neither.
Thanks in advance.
Hello. Please write to our support and we will help you soon. http://support.promokit.eu
In presta 1.6 don’t work sort and layered – product-list tpl is broken
Hello, I have problems with the theme.
I installed everything right, but the menu does not work as in the demo.
The right and left column are not displayed.
The lightbox effect does not work on the products.
I have not done wrong, but not everything works as in the demo.
Hello. Please write to our support http://support.promokit.eu
Is it compatible with Prestashop 1.606?
Hello. Thank you for the interest to our theme. Yes Alysum is ready for prestashop 188.8.131.52
I want to use the theme on one of my my shops in multistore (not to my main shop). Is it compatible to mustishop function Prestashop?
Sorry for my English
Hello. Thank you for the interest to our theme. Yes, Alysum is compatible with multistore.
This theme looks amazing and I would like to buy it. But first I would like to check with you if it is possible to show different currencies in google rich snippets for different languages. For example I have a shop with the Hungarian language and in this case I will only allow Hungarian Forint as the payment currency. Is it possible that for hungarian language url the google rich snippet will show hungarian forint value and not the default currency? I hope I expressed myself properly
Thanks and have a great easter!
Hello. Thank you for the interest to our theme. Google rich snippet shows only current currency. If you will have Hungarian language where allowed only forints, you will get forints in rich snippets as well. Hope I understand you correct.
Happy Easter to you too.
Tenemos un problemas en nuestra web con el modulo, sequenceminicslider, no mueve las imagenes automaticamente. La web es www.aravacamarket.es
Hello. Please write to our support and we will help you soon http://support.promokit.eu
Im having a problem with the Facebook Like Box for Alysum module. I have changed the configuration with my client facebook data and still shows the Promokit co. Facebook fans and data.
can you please help me to fix this?
Hello. It seems the account name you put to module settings is wrong. If you will have this issue, please write to our support http://support.promokit.eu
Hi thanks for the quick reply.
i have tried different ways to put the account name and nothing works, this is the account https://www.facebook.com/pages/Complementate/849242495103005
what should i put on the account name box?
You need to put only account name. Please write to our support if you will have further questions.
I just noticed a problem with the caurosel on the home page.
Is not showing taxes!! It only shows taxes on the product page.
Im using: PrestaShop™ 184.108.40.206
Your support sucks! I wait and wait for any kind of response, and there is none.
I’ll figure it out myself don’t worry.
Sorry, but sometimes we should have a weekend. Could you please give me a link to your ticket?
I installed this theme, but why prestashop shows that it is not responsive?
Alysum is responsive, and you can check that in any mobile device. That option disabled by default, but you can enable it, it you want.
hi, i have a programa bug , images of product details, no zoom
Hello. Please write to our support : http://support.promokit.eu
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
This item was featured on ThemeForest