An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by MarekMnishek
They will respond to buyers' questions via their own support system.Go to item support
Additional information from MarekMnishek:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Customization and installation services
- Support for third party software and plug-ins
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.
|Created||10 July 12|
|Last Update||3 June 14|
|Compatible Browsers||IE8, IE9, IE10, IE11, Firefox, Safari, Opera, Chrome|
|Software Version||Prestashop 1.6.0, Prestashop 1.5.6, Prestashop 1.5.5, Prestashop 1.5.4, Prestashop 1.5.3, Prestashop 1.5.2, PrestaShop 1.5.1, PrestaShop 1.5.0, Prestashop 1.5.x|
|ThemeForest Files Included||Layered PSD, PHP Files, CSS Files, JS Files|
|Tags||adaptive layout prestashop, alysum, alysum responsive, alysum theme, prestashop 1.6 responsive, prestashop 1.6 template, prestashop 1.6 theme, prestashop 1.6 themes, prestashop additional modules, prestashop blog, prestashop slider, prestashop template, prestashop theme, responsive prestashop theme, theme settings module|