bringthepixel

bringthepixel supports this item

Supported

248 comments found.

fwgs210

fwgs210 Purchased

I purchased the theme and registered on the support forum. However, when I tried to use my code to activate, I got “your purchase code is already used”

Hi,

Please send me your forum’s login/email and purchase code to we [at] bringthepixel [dot] com. I’ll check it for you.

regards,Michael

I’m about ready to deploy a website with this theme but one of the dividers is acting up and displaying the xml inside of it:

http://demo.khdds.com/

Hi,

Your server serves SVG as text/plain and that’s the problem. It should return is as image/svg+xml Please check this page https://css-tricks.com/snippets/htaccess/serve-svg-correct-content-type/ for more info

regards,Michael

Perfect, that cleared it right up!

I’m glad I could help. Have a nice day.

regards,Michael

Hello I just bought 3clicks. if I insert code to access the forum by mistake, you can check thanks

Hi

could you be please more specific? I don’t understand your second sequence

Regards, Michael

Can’t access to support forum. I receive a message saying that my purchase code is already in use. My mail is maesesami@gmail.com

Hi,

Send me mail to we [at] bringthepixel [dot] com with you mail, login and purchase code. I’ll check it for you.

regards,Michael

Hi,

I am having issues with a site that is loading extremely slowly.

http://www.dukeandduchess-int.com/testsite

Is there any reason for this? I really need to get it resolved as it is just far too slow.

Any help appreciated.

Hi,

Please take a look direction on our support forum: http://support.bringthepixel.com We covered few topics about speed.

regards,Michael

Is there away to direct me to one of those, I cant search the forum and there’s quite a few pages!

Hi,

Yes, of course. Jsut post your case direction on our support forum: http://support.bringthepixel.com and I’ll try to help you asap.

regards,Michael

Good afternoon.

I updated the theme of AMADEUS Version: 1.2.2, but the son says I AMADEUS ThemeVersión issue Child: 1.0. I guess that is correct but I would like confirmation.

Thanks in advance.

A greeting.

Hi,

Yes, it’s correct. Only main theme changes, child theme is always in 1.0 version so you can keep there your modifications untouched.

regards,Michael

Good afternoon.

This is a separate issue from the previous

I have updated the template. But this tell me:

” AMADEUSVersi√≥n: 1.2.2 So the pixel

update available A new version of AMADEUS. For details on version 1.03 or upgrade now. “

It is this theme: http://demo.flyfreemedia.com/amadeus/

It’s a hassle and no way to get rid of this notice.

The only solution would be to change the name?

A greeting.

Hi,

1.03 it’s not for our theme so it’s probably just names conflict. Always when need update is ready you will be notified by Envato. Ignore this update info.

regards,Michael

brandage1

brandage1 Purchased

Hi – very urgent please – this is the last thing I need to fix before I show my client. I wanted the product pages to have the same header/layout as the home page and about page. How could I achieve this please?

Hi,

Please post your questions direction on our support forum: http://support.bringthepixel.com I’ll help you asap.

regards, Luke

brandage1

brandage1 Purchased

Ok I have now posted a ticket.

by
by
by
by
by
by