25 comments found

amazingbv Purchased
Hello, i have some problems with the theme;
  • twitter feed widget is not working
  • i cannot set the button text of the (Obox) video widget
  • google+ social icon doesn’t display

Hope there’s a solution for my problems. Thanks in advance!

obox
obox Author

Hi amazingbv,

Would it be possible to post your question in our forums so that our support crew can assist? You can login/register via this page on Obox: http://www.obox-design.com/please_login.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a ‘Download’ button next to the theme you purchased. Click this button and a drop-down will appear with a link to your “License Certificate”. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

~ Gavin

HOEFIT Purchased

HEY I PURCHASED & DOWNLOADED THEME & THE XML DEMO FILE IS MISSING… PLEASE HELP!!

obox

Hi Hoefit

Please make sure that you first unzip the Ambition-package.zip file. Once you’ve done so you will find ambition-single.zip in the folder. That is the file that you must upload to WordPress.

Dave

Please make sure that you first unzip the Ambition-package.zip file. Once you’ve done so you will find ambition-single.zip in the folder. That is the file that you must upload to WordPress.

demo xml where can this be found ?

obox

Once you’ve installed the theme you will be redirected to a help page (also found under theme options -> help). On that page you will see a cloud icon… you can download it from there :)

Dave

Please put the fix for the Social icons here. It seems like a waste of time to go into a forum, when you knew it was broken before you sold it to me.

obox

Hi gigismith

Unfortunately we have a strict policy with regards to support. You will have to use the forums.

To make sure you have the latest version of the theme please login to your WordPress dashboard and click on Theme Options -> Update

Dave

sounds suss that last one does so its broken and your selling it then demanding people go elsewhere from the place of purchase to receive what is known of an obvious issue before sale?
what the hell is becoming of wordpress developers
seems wordpress plugins are sold to purchasers as working when really they are as is fix them yourself or join somewhere else items
too bad just lost interest

obox

Hi DuCarlion

If it is a fundamental bug then we fix it ASAP. If the issue is related to a setup problem then we refer people to the forums.

That is now standard practice in the industry.

Dave

by
by
by
by
by
by