This author will respond to buyers' questions and provides limited support through their own support system.
Our Knowledgebase has all the information you need to get started as a buyer of our themes. The Knowledgebase Center has tons of videos, tutorials and demos available to help you with your theme.
If you did not manage to find the answer in documentation and still require assistance, please contact us directly via support ticket.
Once you submit your Support Case you will receive an email notification, which includes your Support Case reference number and the approximate length of time it will take us to contact you in regards to your Support Case. Please save this email for your reference.
Support for our items includes:
Item support does not include:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Support for third party software and plug-ins
- Customization and installation services