ThemeForest

ANAN - For Photography Creative Portfolio

  • Has been a member for 0-1 years
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fawrest says
Purchased

Greetings,

I cannot see thumbnails in galleries and not even in the blog area. I have followed your checklist and both directories are with the right permissions. 777 for the cache one and 755 for the theme. My imagens are not hot linked, I uploaded them directly to my host. Also, the images are not that large, as I have tested with different sizes. Not even the small images work (800×600 with a few kB’s). I have also updated the timthhumb.php and it still doesn’t work.

Help? It’s the only thing keeping me from launching my website.

Regards, Francisco

16 days ago
Author
peerapong peerapong replied

Provide URL of your site please.

16 days ago
Purchased
Default-user fawrest replied

I’ve sent you the details by e-mail.

16 days ago
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peerapong says
Author

Hi There,

All of our theme support is conducted through our Support Site. Please submit your question on Support Site, and our support agents will investigate and help you resolve the issue or question.

Sign up or login to access at http://support.themegoods.com/

Cheers ;)

16 days ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
alynoel93 says
Purchased

I am not able to use this template. For some reason my wordpress is saying it is too large. What exactly do I do?

16 days ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
martinziaja says
Purchased

Hey Peerapong, I just moved my wordpress site to a new webspace, which worked out fine. But after moving, the thumbnails of the galleries won’t show up anymore. The big photos appear as usual. An example you can find here: http://martinziaja.de/?gallery=portrait_standard

Do you have a solution? Thanks in advance Martin

11 days ago
Author
peerapong peerapong replied

Sorry I checked your site and all thumbnails work fine now?

10 days ago
Purchased
Default-user martinziaja replied

Yes, I managed it, thanks. I just uploaded all the pictures once again and this created the new thumbnails. Cheers.

Martin

10 days ago
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martinziaja says
Purchased

See above (martinziaja says Purchased

Hey Peerapong, I just moved my wordpress site to a new webspace, which worked out fine. But after moving, the thumbnails of the galleries won’t show up anymore. The big photos appear as usual. An example you can find here: http://martinziaja.de/?gallery=portrait_standard

Do you have a solution? Thanks in advance Martin)

Don’t bother, I just started uploading the pictures once again and this creates new thumbnails. Martin

11 days ago
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
hosaeng says

Hi, I have one question before buying it.

Does this theme comes with a non-fullscreen gallery, it’s just I have alot of vertical pictures and I don’t want them to be cropped out.

Thank you.

11 days ago
Author
peerapong peerapong replied

Yes, you can select to columns gallery template too. See demo site. Generally speaking, if it’s not in the demo then it’s not in the theme. ;)

10 days ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
alynoel93 says
Purchased

I have another question,

How do I get rid of the “ANAN” title?

11 days ago
Author
peerapong peerapong replied

Open ANAN admin > General > Logo

10 days ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
jacob89ash says
Purchased

i tried to install the theme but i got an error

“The package could not be installed. The theme is missing the style.css stylesheet.”

10 days ago
Author
peerapong peerapong replied

Open Wordpress admin > Settings > Reading > Front page display select “Your latest posts”.

9 days ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
Faroth22 says
Purchased

help me …. when I install it gives me the error:

“The package could not be installed. The theme is missing the style.css stylesheet.”

how can I fix?
9 days ago
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  • Author had a Free File of the Month
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  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Power Elite Author
  • Bought between 1 and 9 items
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peerapong says
Author

Hi There,

All of my theme support is conducted through Support Site. Please submit your question on Support Site, and my support agents will investigate and help you resolve the issue or question.

Sign up or login to access at http://support.themegoods.com/

Cheers ;)

9 days ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
Mayoke says
Purchased

Hello.

When I try to insert a gallery with shortcode [pp_gallery], I can only see the image links. The shortcode [nivoslide] is ok on the same page (blog theme). A bug?

Thanks.

9 days ago
Author
peerapong peerapong replied

Please make sure you enter shortcode in “HTML” mode of your visual editor.

8 days ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
jacob89ash says
Purchased

Does this theme allow me to put music on in the background when someone visits the site

9 days ago
Author
peerapong peerapong replied

Sorry It doesn’t support that. I will consider to add it into the future if there are many requests from customers. Generally speaking, if it’s not in the demo then it’s not in the theme. ;)

8 days ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
Mayoke says
Purchased

I enter shortcode in this mode. It’s the same result. Thanks.

8 days ago
Author
peerapong peerapong replied

Could you send your Wordpress account and FTP detail please.

Also, could you continue on previous thread instead of starting new one please. It’s really helps tracking our conversation and your issue.

7 days ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
chelleymerjeli says
Purchased

Hi,

My site is http://wildlens.co.uk/

The thumbnails of my photos aren’t appearing in my galleries. I believe this problem is associated with the ‘timthumb.php’ file, and I have tried changing the permissions to 777 as recommended by you in previous posts. This doesn’t seem to work. As you can see here, the thumbnails are not appearing – they are just ‘broken’ links. http://wildlens.co.uk/?gallery=music

I have also tried re-sizing the photos to 800×600 – this doesn’t seem to work either.

Any suggestions about how to fix this would be greatly appreciated – as you can imagine, this is very frustrating, as the site otherwise works perfectly.

5 days ago
Author
peerapong peerapong replied

I can’t view your given gallery URL .

Please follow this checklist http://support.themegoods.com/?knowledgebase=images-not-displaying
4 days ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
NJR1978 says
Purchased

Is there a specific file size and image format that must be used for my logos as it seems that png or psd doesn’t work? Naco

5 days ago
Author
peerapong peerapong replied

The default logo is PNG image so it support PNG , JPG for logo image.

4 days ago
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Author had a Free File of the Month
  • Beta Tester
  • Exclusive Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Power Elite Author
  • Bought between 1 and 9 items
  • Referred between 500 and 999 users
peerapong says
Author

Hi There,

All of my theme support is conducted through Support Site. Please submit your question on Support Site, and my support agents will investigate and help you resolve the issue or question.

Sign up or login to access at http://support.themegoods.com/

Cheers ;)

4 days ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
tblake1984 says
Purchased

I keep receiving failure notices from WP when I try to install this theme. It simply asks “Are you sure you want to do this?” and provides a link to try uploading the theme again. I am trying to upload the .zip file to the most updated version of WP. Please advise. Thanks.

4 days ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
Wulver says
Purchased

Hey. Just bought theme, great! One thing, When I set Gallery as home page I get this error??

Apologies, but the page you requested could not be found

Do you have a solution? Regards, Wulv

3 days ago
Author
peerapong peerapong replied

Could you try to switch to default Wordpress permalink setting.

2 days ago
Purchased
Default-user Wulver replied

cheers m8, worked a treat!

2 days ago
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  • Bought between 1 and 9 items
NJR1978 says
Purchased

Hi there, The custom contact forms widget doesn’t seem to send the mail. I have the correct address under ‘contact’ in ANAN settings. The message appears as if mail was sent, but the mail never arrives? Have tried many times with different addresses… What can be wrong? Help. Thx, Naco

10 hours ago
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