Discussion on Anchor - Creative-Agency WordPress Theme

UmbrellaStudios

UmbrellaStudios supports this item

Supported

57 comments found.

Hi,

I have used one of the home page blocks which i think your theme calls the clients_widget_two_container its the widget where on would add logos of their client s and then link out to the client webpage.

I do not want to open the link in a new tab. The links will link to page within the main website.

Where can i set these links to target_self?

Why is no one getting back to us on this?

Hi

Please move this at s.umbrella.al

it has been moved

Hi another thing with this theme, i might be wrong but it seems very limited. I am now trying to create a page that has a full background slider with a heading, caption under the heading, and 2column section with the two white content boxes.

This seems like it is not possible? Would you be able to set up a new template page with this in mind?

Why is no one getting back to u son this??

Hi

Please move this at s.umbrella.al

it has been moved

I WOULDN’T BUY THIS THEME IF I WAS YOU!

Extremely limited and rigged backend makes it nearly impossible to work with! Documentation is limited.

The support is very slow, and not up to scratch for the price charged.

Very unhappy customer. :(

Hi

We’re really sorry about this, but we just toked some days off, which where about 5 days and this is common in every company.

From now on we will start to reply all support tickets.

Kind Regards

Hi i have some unresolved question on my ticket on your support forum, could someone pls attend to these. We have a tight deadline on this project.

I have tried opening new tickets for these new issues but your support forum will not verify and allow anymore tickets to be created.

Hi

I saw that you made some posts here as well because of that, please be patient, support tickets are handled within 24 hours and this is the fastest we can get.

Kind Regards

Can you provide me an HTML Version of anchor, I use other CMS. Let me know.

Nope, we don’t have an HTML version of it.

Kind Regards

I know, I am very impressed of your design but cant use it because I use an other CMS. Can you mail me an HTML-Pack and inform me about possibilites.

Hi there, in the project descriptions, is there anyway to change the background behind the text. I know I can change the background using the color control in the branding area however, when I change it to white it seems there is still a grey tint behind the boxes and for some reason the “White” skin is not an option for me, only light and dark

Thank you for your assistance

Hi

It seems this one needs more technical knowledge so, can you please move this to our support forum at Support

One other question the area where my logo is on the upper left hand corner is slightly out of alignment, why is this happening and how can it be fixed.

My URL is kaldesignco.com

Any help would be great.

Thank you.

Hi

It seems this one needs more technical knowledge so, can you please move this to our support forum at Support

I am having an issue with the theme. For some reason the wpadminbar loads twice. This is an issue for me because I designed a footer that loads twice due to the bug. To clarify, on the first load of any page, the admin bar loads once, but if you click on a different click, it loads twice. Now if you refresh the page you are on, it loads once again. I have not done any modification to the WordPress admin files, the only two files I edited were the footer.php to add my html for the footer and the template-blog.php to add a slot for feature image. In order to see this, you will need to inspect element, for the wpadminbar loads on top of the other.

Unfortunately I cannot give a link because it is under construction and you will need a username and password.

Help would be great. :crying: :crying:

Just to add to what I said above, the issue occurs outside the inner_content class div.

Hi

It seems this one needs more technical knowledge so, can you please move this to our support forum at Support

FYI. The support site appears to be down: http://support.umbrella.al/product/anchor/

Hi

We’re sorry about this, we had some DNS problems and they should be fixed now.

Sorry for that.

Hello,

Just a quick one before I purchase.

Can I create one full width column on homepage? (One Third and fourth as well)

I have seen there is option such as two columns.

I will be waiting forward to hearing from you.

Thanks in advance.

Hi

There is a page layout with 2 columns widgets, but there is no option with single column full width.

Kind Regards

Hi! I didn’t find any video portfolio items in demo — is it possible to add them using this theme?

Hi

Yes ti does support Videos from Youtube or Vimeo

Kind Regards

please help me…The package can not be installed. The theme is missing the style.css stylesheet. this is what i read after downloading this theme…could you send me this…thank you

Hi

Please make sure to install anchor.zip instead of the Complete Package you Downloaded from Themeforest.

Kind Regards

Hi,

All of a sudden, portfolio is displaying latest projects last???

Need to display latest projects first, please help.

thanks in advance…

Hi

On weekends we do not handle support tickets.

Can you open a ticket at s.umbrella.al as we need to exchange private data, like site logins.

Kind Regards

Hi have posted this to your forum and still no reply???

We will reply it right now.

Hi

I have a problem with the portfolio only on ie and mozilla. I am using the 1/4 page version. The first row is correct however on the second row there is a big space before the next project is displayed in the last quarter. Then underneath the next rows are fine again. Please can you tell me how to rectify this issue. My website is brightbulbdesign.co.uk. I can give you access if you tell me where to post privately. BTW i have tried posting this on your support site but it wont let me for some reason even though i put the correct purchase code in.

kind regards

matt

Hi

Please send those infomations at info@umbrella.al

Kind Regards

ideesud

ideesud Purchased

Hello,
I’ve met an issue with WP SEO by Yoast : I can’t rewrite meta on pages and I’ve already disabled the ajax loading.
Do you know how to fix it ?
Regards

Hi

Can you send me your site URL please ?

ideesud

ideesud Purchased

Hi,
I’m sorry to answer so late (I was waiting for an email notification).
The URL :http://www.peninsula-management.com/
Cheers

Hi

I can see Meta injected on your site :

http://i58.tinypic.com/eqd0x.png

Which means SEO plugin is playing well with our theme, but if there are problems like meta miss placed than please contact the plugin Author.

Kind Regards

I just bought this theme, but the documentation folder is empty & when i install files on the server it doesnt work, please provide full documentation!

Hi

Please access documentation through Options tab on your admin dashboard.

Hello, Whats is original logo size of this template? what if our logo is square? where can I change the parameters?

Hi

Please go to Options – Custom CSS and place this :

.logo img {
  width: 41%;
}

I did it, but it doesnt work

Hi

Please remove pre tags from the css, place only the content eg :

.logo img { width: 41%; }

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