72 comments found

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Hi,

there is a bug in contact page with IE 10 and google maps: the copyright is shown vertical.

I helped myself fixing this with a style in contact.html:

.gmnoprint{width: auto !important;}
ThemesGravity

Hello guenter

Thank you so much for pointing out the Bug we will confirm and add it in the next patch which will be released in 1-2 days

Thanks for your purchase ThemesGravity

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hey I bought this theme a while ago. I am having issues with the contact form. It will not send the message. I sends everything but the message. Do you know how I can fix this? The only thing I changed was the email.

Thanks for the help and the theme looks amazing.

ThemesGravity

Hello!

Thank you for your purchase!

we are releasing a patch in 1-2 days to address this issue in the meanwhile we can help you further via mail. Please contact us through our profile.

Thanks for Choosing ThemesGravity

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
Hi,
zachstarnes Purchased 2 hours ago Flag

Hey I bought this theme a while ago. I am having issues with the contact form. It will not send the message. I sends everything but the message. Do you know how I can fix this?

Go to main.js in js-Folder and search

function contactFormAjax () {

Add under

var subs = $(this).find('button');

the code:

var msg = $(this).find('#message');    // Message textarea
var srl = $(this).serialize();
Then replace
data: input,
with:
data: srl,

that´s it!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I uploaded the theme and it just keeps loading and loading but does not start.

choice.ewebjelly.com

ThemesGravity

Hello!

That is not Anchorra It might be some other theme

Thanks alot for your interest

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Do you include a layered PSD file?

ThemesGravity

Hello!

Thanks alot for your interest However layered files are not included with the download package they can be purchased seperately here http://themeforest.net/item/anchorra-multipurpose-website-psd-template/5343186

Thanks alot

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 1-2 years

Hi guys, there is no resizing between portrait and landscape mode in iOS7 (both iPhone and iPad!). The layout in landscape mode is identical to portrait (only larger). iOS6 works well!

Please help! Markus

ThemesGravity

Hello!

Thank you for your purchase!

We have tested the theme on both IOS6 and IOS7 and it looks fine, Could you please provide us with some screenshots so we can look into the issue. You can send them via the contact form on our profile.

Thanks alot! ThemesGravity

Default-user

Finally, I found the bug!

Please replace <meta name=”viewport” content=”width=device-width”> with <meta name=”viewport” content=”width=device-width, initial-scale=1.0”> and now it works!

ThemesGravity

Thank you for pointing out the bug we will update our current theme files!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hi, The slider fonts look fuzzy in Chrome and Safari. Any fix for that? Thanks.

ThemesGravity

hello!

Thanks alot for the purchase!

The fonts are working fine on our end is it just the slider fonts you are having issues with or is it same throughout the template? also please contact us via our profile page and we will look into the issue.

Thanks for Chosing ThemesGravity

Default-user

I already have an email to you that needs answering. Fonts look fine in Explorer and Firefox, but look bad in Safari and Chrome (pixelated or missing pixels look).

ThemesGravity

Hello!

Just replied to your email!

Thanks alot! ThemesGravity

Default-user

Thanks. Can you please check your email to help with the issue with the toggle on the phones, thanks.

ThemesGravity

Hello!

Just replied to email thanks alot for your patience!

Default-user

Thank so much, fixed!

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 1-2 years

The theme isn’t IE8 compatible at all (submenues, widths)... I know, IE8 is an old sh… (unfortunately still used), but you state it IE8 compatible. Sorry, I like you theme anyway!

ThemesGravity

Hello!

We understand and will look into the issue ASAP thanks alot for bringing it to our attention.

Thanks for your purchase!

Default-user

Any news about IE8-compatibility? You removed IE8 from list of supported browsers…

ThemesGravity

Hey mkrystek, can you contact us through our profile page regarding IE8 problem you are facing?

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hi, Can you make the icon services clickable so they link to a page? Thanks.

ThemesGravity

Hello!

Thanks again for your purchase,

Yes you can just wrap an anchor tag around the icons and they will work as clickable links

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I am also having problems with this template in IE8 – the layout of the home page is incorrect, and the menu dropdowns do not work. I have raised a query via email several weeks ago, but it has not been answered yet.

I found a partial fix to the menus by adding this CSS

.lt-ie9 #navigation ul ul {filter:none!important;}

But the dropdown part of the menu still sometimes disappears before it is possible to click on it.

Will there be a fix for this please?

ThemesGravity

Hello catalyst,

Thanks alot for your purchase!

all the bugs with IE exculding IE8 have been addressed to. We are working on the IE8 bug fix and will update as soon as we manage to fix it.

Thanks alot for your patience

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Any update on your transfer to Wordpress? Love this theme.

ThemesGravity

Hey dcwoody, we are working on it. Let’s say we need additional couple of days! Will update you.

ThemesGravity

Hello dcwoody, WordPress Theme is ready for download!

  • Has been a member for 0-1 years

hello,

can u tell me what is the problem ?:

http://i39.tinypic.com/svrpn6.jpg
ThemesGravity

Please contact us through contact form and we will be glad to help you out with this. Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
jobarme Purchased

Hello ThemesGravity,

Great Design!

There are some bugs in IE8, with the widths and the submenu. Can you help me?

Thanks!

ThemesGravity

Hey jobarme,

We updated all of known IE8 bugs, let us know more about it through email, contact us through contact form, we will assist you.

Default-user
jobarme Purchased

Hi, I sent you an email but have not answered me.

ThemesGravity

Hey Jobarme, Just replied we apologize for the delay.

Thanks alot for your purchase!
  • Bought between 1 and 9 items
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 1-2 years

Hi, I have purchased your theme and I like it very much. I have some question on my logo replacement and I have send you an email. Can you please reply me? Thanks.

ThemesGravity

hello!

Just replied to your email!

Thanks alot for your purchase,

Regards

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Mexico
limbo01 Purchased

Hello i have purchased the them and i think i would like to remove responsiveness could you please point me where to look to comment out responsivennes? thanks!

ThemesGravity

hello limbo!

Thanks alot for your purchase!

to remove responsiveness please follow the steps:

step1: open styles.css and scroll all the way down to the 21st table of content around line 2038 and remove all the media queries you see.

step2: scroll all the way up to line 15 and remove the following line @import url(‘bootstrap-responsive.min.css’);

step3: in all the html pages remove the meta tag with the name viewport

that should be all.

Default-user
limbo01 Purchased

Hi, thanks for the reply and sorry about my late answer. I have tried the above but i think something might be missing.

Most of the template adjusts except for the central part… here is a screen shot:

http://gpomulti.com.mx/test/prueba.png

Maybe by looking at it you can tell what i am missing, thanks again!

ThemesGravity

Hello Limbo01!

I Can see the issue and am sure it is an easy fix could you please email us via our contact form with the files so I can look into it.

thanks alot!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Great theme. Is the gallery handled with javascript or jquery or straight css?

ThemesGravity

Hello!

We thank you for your purchase!

the gallery is handled by Jquery which can be found in main.css fie, also the html layout for the gallery should be same as it is now else you would have to modify the Jquery.

Hope that helps!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I love this theme. Although the lack of not running Bootstrap 3 is an argument for not developing my next site in it. So the question is, is this theme going to be upgraded to Bootstrap 3 in the near future?

ThemesGravity

Hello Fredrikss!

I am very glad you liked our template, However I apologize that we do not plan to convert anchorra to bootstrap 3 anytime soon. Although all of our future themes will be extensively based on bootstrap 3.0

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
Chappy Purchased

Hello – I recently purchased this template and I am trying to edit it with an editor. I am running into problems as the graphics do not display properly or not at all. What editor do you suggest I use as I have never run into this before after many years. I noticed the .DS files that are included, so that does give me a hint to the platform used to create the template.

ThemesGravity

Hello Chappy!

Thanks alot for the purchase! :)

The template has been tested on all platforms and regardless of which platform was used in developing it, the template should work fine. BTW yes OSX was used for developing the template.

For Editor all work the same and have no significance at all in the code or how it renders on the browser so it comes to absolute personal preference when it comes to choosing a text editor.

What Problems are you facing while trying to edit the template? If you could provide us with screenshots or maybe a link we could help you fix those asap

Regards,

Default-user
Chappy Purchased

The template works fine. It is the editors I am using that corrupts the HTML after editing. I am using BlueGriffon’s latest, Adobe Go Live, and I have tried KompoZer. Either the header gets messed up or the the footer area gets screwed. And yes the platform can mess up HTML. Most editors add or delete HTML to their liking. When I developed on a Mac, I just had to worry about web-safe colors. It’s late here (2AM) and I have exhausted wanting to spend time on it until tomorrow. This is why I just want to know what editor did YOU use. I have to rush this to meet a deadline. If I have to dig out an old Mac, I will or pay a college kid a couple of dollars. Either way, you can try those editors and make a suggestion.

ThemesGravity

hello Chappy!

I would suggest you to use text editors like Sublime Text notepad++ or maybe brackets. I personally use Sublime Text 3

We do provide small customizations as well you can contact us via our contact page and maybe we can help you out here

Regards,

Default-user
Chappy Purchased

Using a pain text editor is like going back to 1994 when the Internet really took off. I’ll just use another template…

ThemesGravity

You better do! :)

Default-user
Chappy Purchased

Yea, I really wanted to use this one.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, I tried to register on your support forum, but there’s a php header error when i try to submit registration.

I’m using wordpress 3.8 and having a problem with the visualizzation of the tiny mce icons on the page/post/service/project editor pages. I have only added the plugins you suggested, no others, but there are too many icons in the toolbar above the editor and they don’t jump down to the next row. This causes them to get covered up by the elements in the sidebar area (publish,project page layout, etc.) The content also gets covered up, so you can’t really see what you’ve inserted unless you go to text view. Is there any way to make the icons move down to the next row so the editor box isn’t so large and doesn’t get covered up? thank you.

ThemesGravity

Hello!

Please provide us with the purchase code(Via Email) or comment using the profile you have purchased our theme from. So we can know that you are a Genuine Purchaser.

Thank you for understanding.

Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Can’t find Gravity Cluster plugin… Anybody can help me please. :) thx

ThemesGravity

Hello!

Not an issue, We can help you with that! :) . However We have no confirmation if you have an actual purchaser please create an account on our support forums so we can assist you further.

Thanks alot!

Regards,

Default-user

I just asked my client to give me his access so I can log in. :)

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