151 comments found

I have just purchased your theme and all of the links to your forums are down and I cannot get a response for support?

Are you still offering any support for this theme?

Can someone please answer my email?

ThemesGravity

hello There!

Umm we are not receiving any emails on our end, could you let us know your email address and we will contact you right away.

Thank you for your patience!

Regards,

Default-user

EDIT [email removed for privacy]

ThemesGravity

Hello!

Please check your inbox,

thank you! :)

Page loads and looks great. Very happy. However, the loading icon in my browser (in chrome it’s a spinning circle) never stops? As if there is something left to load. But as I said, it loads quickly and everything is exactly where it should be? Any suggestions?

marketvex

nevermind guys….seems to have worked itself out.

ThemesGravity

Hello!

Great! let us know if there is anything else we can help you with :)

Regards,

Hi, please Homepage Default Slider is not showing on my website homepage. Help!!!

Default-user

Please help me with the Navigation (menu) color also. I change the top-header color to white and the Menu fonts turns white on mouse over which makes it unseen.I prefer a dark color for the menu color that will be visible on white or just simply tell me which line to edit in the css.

Thanks

ThemesGravity

Hello!

Check your inbox.

Thanks you! :D

Default-user

Yeah seen, thanks. Please how can i change the featuredbox icon to my ow custom image icons

Is the meta description built into the theme itself? We are using WP SEO and so meta is being output twice. Is there a way to disable the meta that is output by the theme?

ThemesGravity

Hello!

Please contact us via the contact form here.

Regards,

Where is the testimonial shortcode as seen in the theme demo? We’ve looked everywhere for it but it’s not available.

ThemesGravity

Hello!

Please check your inbox.

Regards,

marketvex

Responded to your question a few days ago but have not heard back again.

ThemesGravity

Hey Matt!

Please check inbox. :D

Thanks!

Does this theme works in “Wordpress 4.1” ?

ThemesGravity

Hello Richard!

Yes, it does please check your inbox

Thank you for your purchase

hekx Purchased

Cant seem to get this to work with “Wordpress 4.1”. Failed to install and then complains that there is no stylesheet after being manually loaded to the site. Any help?

Default-user
hekx Purchased

This has been resolved and the theme is working correctly.

hekx Purchased

How do I slow down the intervals between slides on the anchorra default carousel slider?

ThemesGravity

Hello hekx!

Please contact our support via the form here

Thank you!

Regards,

paulart Purchased

Hi ThemesGravity, your theme was virused twice and some strange admine appeared. What’s about security in Anchorra? What could you propose to eliminate such situation in future?

ThemesGravity

Hello Paulart!

Security is a very serious issue, I would suggest you to update WordPress and all plugins specially revolution slider to secure your installation for virus attacks, also having a strong password along with changing the username: admin is a must. For More information and if you need our help in securing your installation please contact us at support[at]themesgravity.com

All of the sudden the slider will not work. It was working just fine, I switched out the slider to a new one and now I can’t get anything to come up? Very strange. Has anyone else seen this?

ThemesGravity

Hello Matt!

Please check your inbox :)

Regards,

marketvex

Thank you! Worked like a charm. Fast response is appreciated. This matter is closed.

ThemesGravity

Hello Matt!

We are glad it worked!

If you like our support and theme please consider rating us with a 5 star and review :)

Regards,

POSNEG Purchased

I’ve just purchased the “Anchorra” theme and all of the links to fora and support are down. There is a big problem installing Revolution Slider, Super Cpt. and Gravity Cluster.

I like to get my money back. Too bad that such themes are still for sale …

Regards,

ThemesGravity

Hello!

I apologize for any inconvenience cause,

you can contact support here: http://support.themesgravity.com/contact-support/

Or email us directly at support[at]themesgravity.com and we will fix it for you asap.

Thanks for understanding,

Regards,

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