118 comments found

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
famexxx Purchased

Great theme! I’m installing the theme for a friend and the Homepage Default Slider is not showing.

I redirected the home page to featured boxes and main slider does not work http://gyazo.com/628e673416b72292b0df52699ab6738c.png

I ty by adding the slider shortcode to the page: [rev_slider homeslider] ?

I also try by adding a home default slide to /wp-admin/themes.php?page=gravity_options and nothing seems to work

Please help.

ThemesGravity

Hello!

Following up in the forum post!

Please check the support forums!

Thanks alot Happy Holidays!

Regards,

  • Barbados
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years

Hi there… awesome theme… how do I remove the author profile on each post?

ThemesGravity

Hello!

There are options for it under the theme options -> blog

Default-user

Seen it, but the truth is, the silhouette and ABOUT “profile name” with the three social icons under the name still appears even though this function is turned off.

ThemesGravity

Hello!

Following up on support forums,

Thanks alot!

Regards,

  • Barbados
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years

One more thing, how do I get rid of “Stay informed on new services and projects?”

ThemesGravity

Hello!

There are options for it as well :D under the theme options -> Theme Layout

Default-user

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, how do I know which icons are available to me? Where can I find the shortcode for them to enter?

ThemesGravity

Hello!

Thanks for the purchase!

we used font-awesome icons here http://fontawesome.io/icons/ they offer ALOT of icons so you can use any icons from this set and it will be styles accordingly you can enter the names like this in shortcode for eg: icon-html etc…

Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
gnidilo Purchased

Unable to display my services with the servicesbox shortcode…. nothing display.

plz :)

ThemesGravity

Hello!

Following up on support forums.

Thanks alot!

Regards,

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
kmbold Purchased

Looks like a great theme but having installation issues. We posted in support forum. Thanks for the fast support in advance!

ThemesGravity

Hello!

Thank you! Following up on forums,

Regards,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

i got an issue…i updated the theme, the subscribe footer was gone, which is what i wanted now its back even tho i put it as removed..any idea whats going on? Please advise! i need to launch site today

ThemesGravity

Hello!

You can turn it on or off via the setting under Theme Options.

If you are still having issues with it please contact us via our contact page with your wordpress installation’s backend details and We can fix it for you asap.

Thanks alot!

Regards,

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

I have loved this theme since I first saw it. Probably an odd question, but is there to make it smaller (width)?

Thanks in advance!

joe

ThemesGravity

Hello there!

Umm there isnt a feature for that in the backend however it would be possible customize it according to your needs.

Thanks alot for your interest!

Regards,

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 1-2 years

This is easily one of the best Wordpress themes I have used. Well written code and a unique design that works well from a UI perspective. Love it!

Very refreshing to see a non-full width slider theme.

ThemesGravity

Thank you very much for choosing our theme and taking time to let us know it works for you that well, we really appreciate it!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Love the theme but I keep getting this message

Warning: array_values() expects parameter 1 to be array, boolean given in /home/content/46/11950146/html/wp-content/plugins/gravity-cluster/shortcodes/shortcodes.php on line 1268

ThemesGravity

Hello!

Thank you for your purchase!

it seems like you are using the projectbox shortcode incorrectly, Please provide us with your backend details via our contact page so I can look into the issue

Best Regards,

  • Has been a member for 3-4 years
  • Bought between 100 and 499 items
  • United States
ccsms Purchased

Hello,

Love the theme, but I am having trouble with the icons showing up on the site.

I saw the previous comment about using FontAwesome Icons, but when I find their icon, and insert it like the following, it still doesn’t show up:

[featurebox icon=”fa-home” title=”Homeowners” text=”Lorem ipsum dolor sit amet, consectetur adipiscing elit. Quisque pellentesque fringilla felis nec dictum.” link=”http://themesgravity.com”]

Please Help, Thanks!

ccsms
ccsms Purchased

Nevermind, Figured It Out.

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

This theme is a mess!

- shortcodes aren’t working

- revolution slider URL is invalid, so plugin cannot be installed

- gravity cluster URL is invalid, so plugin cannot be installed

Please help!

ThemesGravity

Hello!

I appologise for the inconvenience caused, please provide us with the backend details via our contact page so I can look into the issue.

Thanks alot!

Regards,

Default-user

Thanks for the prompt reply. Sending via contact page now.

ThemesGravity

Thank you!

Following up on email, also I would request you to please create an account on our support forums here.

Regards,

ThemesGravity

Issue has been resolved.

I apologize for any inconvenience caused.

Thank You

Regards,

Default-user

Wow – super, super fast support! Thank you so much. Made a world of a difference – appreciate it!!!

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 1 and 100 dollars
  • United States
Zixpk Purchased

I like this template but I don’t want it to keep resizing. How to I make it stay at 1040 pixels wide?

When I go under theme options and turn off Responsive Layout, it doesn’t do anything!

Please advise. Thank you.

ThemesGravity

Hello!

Thank you for the purchase!

I get that you are trying to remove the responsiveness of the template.

However it should work when you turn it off from the theme options. Since it is not the case could you please provide us with your wordpress installation’s backend details so I can fix the issue for you.

Thanks alot!

Best Regards,

Zixpk
Zixpk Purchased

I have sent you the details. Please let me know if you received. I am unable to move forward with customizing the design until I fix this. Thanks.

ThemesGravity

Hello!

I have recieved the details following up on email

Thanks alot

Best Regards,

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United Kingdom
meandco Purchased

In your documentation it says “Importing Widgets

Install this plugin here Then navigate to Tools -> Widget Import/Export Import the widgets export file found in the theme files demo/Anchorra-demo-widgets.wie”

But the importer doesn’t accept it (.wie).??

meandco
meandco Purchased

Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number

ThemesGravity

Hello!

Thanks alot for the purchase!

After you install this plugin here http://wordpress.org/plugins/widget-importer-exporter/ there is an option under import settings to import the widgets and this plugin widget importer exporter supports the .wie file which is packaged with the download folder.

Hope it helps

Thanks alot!

Best Regards,

meandco
meandco Purchased

Got it, thanks. I have one issue that does effect things and is an annoying bug. The slider you have installed into the theme now and again deletes slides.

meandco
meandco Purchased

Yeh it doesn’t work at all now.

meandco
meandco Purchased

Ok got it now until they disappear again. You have to fill in all boxes, close that slide and then click save. If you don’t do it all in that order, it won’t save.

meandco
meandco Purchased

Whats this, and why has it suddenly appeared after editing nothing?

“Warning: array_values() [function.array-values]: The argument should be an array in /data02/c0720673/public_html/wp-content/plugins/gravity-cluster/shortcodes/shortcodes.php on line 1268”

meandco
meandco Purchased

Ok, Again that has changed through its own accord, so that message isn’t their anymore after refreshing a few times.

ThemesGravity

Hello!

Just to confirm, Is the issue fixed?

Thanks alot!

Regards,

meandco
meandco Purchased

I still get these warnings to do with the shortcodes: “Warning: array_values() [function.array-values]: The argument should be an array in /data02/c0720673/public_html/wp-content/plugins/gravity-cluster/shortcodes/shortcodes.php on line 1268”

meandco
meandco Purchased

Now it’s gone again without touching it… How long til this comes back, you may want to look into this as it is regarding the gravity shortcodes.

ThemesGravity

Hello!

Could you please provide us with your wordpress installation’s backend details via our profile page, So i can look into the issue for you.

Best Regards,

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 1-2 years

Please please please update to this: ”- Shortcode: Recent Posts/Pages Slider!”

Just waiting for that feature to go live =) Any estimate date for this update?

ThemesGravity

Hello!!!

Thank you for the purchase and your interst! :)

we will release the update in the main release soon, We cannot promise a date as of now but it is coming surely.

Thanks alot for your patience!

Best Regards,

  • Bought between 500 and 999 items
  • Germany
  • Has been a member for 3-4 years

Hi, great theme! But what is the shortcode for using the recent post/news carousel like in the demo? Please help. Thank you, Harry

ThemesGravity

Hello Harry!

Thanks alot for your purchase!

All the shortcodes bundled with the theme are explained in the theme documentation. which shortcode are you refering to?

Also I would request you to create an account on our support forums here

Regards,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Quick question: Is this capable of video posts?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
ewise Purchased

Just purchased this theme. I can’t see my homepage slider. Need help! There aren’t any answer in forum. Thanks!

ThemesGravity

Hello!

Following up on support forums.

Best Regards,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
ewise Purchased

How do you get the Feature Boxes to line up side by side?

ThemesGravity

Hello!

Following up on support forums.

Best Regards,

  • Belgium
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hi ! a few weeks ago you send me the psd of the home page to show it to my client. as you can see they liked it ;-)

Hope the theme is great to work with!

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