125 comments found

Hi! Love the theme…is there a way to replace the “Recent Works” area on the homepage with a “Recent Posts” or “Recent Updates” from the blog? I noticed someone else mentioned it in an earlier post and you said it would be available in a future release…is this something that has been made available?

Thanks!

ThemesGravity

Hello!

I apologise we have not added that feature as of yet however it can be easily customised and added.

Thank you for your interest!

Best Regards,

Is it possible to add additional page templates to your theme? I have a client with a tab based PHP form that I would like to feature within your theme.

Any input would be great! Thanks!

ThemesGravity

Hey erocko, please contact us through our profile page contact form, we need more information regarding that particular PHP form. We are waiting for more info and will be there for help!

Love this clean UI.

I do have one comment: When viewing it on my phone, i notice the sidebar appears before the content. forcing the user to scroll quite far down to get the content.

Is this possible to change or disable?

ThemesGravity

Hello!

Thanks alot for your kind words,

there is not backend switch or option for that feature however it can easily be achieved by modifying some code

Best Regards, ThemesGravity

I’m getting an issue where the Herobox title is turning into an h1. However, when I look at shortcodes.php it clearly states to return it as a h2… When I inspect the element, I get a message that the return function has been deprecated, has this anything to do with it, or can you direct me to how I might be able to fix this? It’s messing up my SEO Vodoo.

ThemesGravity

Hey AlcantraMedia, thank you for purchasing Anchorra! It would be better to move the discussion to our dedicated support forum, so we can investigate further and help you out with your SEO Vodoo! Please leave a question there! Thank you!

winkman Purchased

Hello ,I bout this theme yesterday.

1) failed on WP .3.9. showing of are you sure you want to do this ? please try again? is this due to my WP version 3.9.0?

2)failed again thru FTP showing of The following themes are installed but incomplete. Themes must have a stylesheet and a template. Anchorra-WP-v1.1.0 Stylesheet is missing. and __MACOSX Stylesheet is missing.

I am looking for your help on solving this issue.

Thank you.

ThemesGravity

Hey winkman, thank you for purchasing Anchorra! It would be better to move the discussion to our dedicated support forum, so we can investigate further and help you out with your installation! Please leave a question there! Thank you!

hoptons Purchased

I have visited the support page, but did not get a response. I’m having trouble with just the basic default slider on the Home Page + I need to change color options. Please contact me as soon as possible: sb@sarahbethhopton.com or via your FORUM. Thanks—Sarah

ThemesGravity

Hello!

Check your email! :)

Best Regards,

xehch Purchased

Hi guys

Really need to know how to translate the slider and the featured boxes on the homepage with WPML. I am familiar with WPML but can’t seem to find the strings in this specific case.

Have already posted on the support forum, but not received a response for 2 weeks now.

Also sent an email with access to the backend and didn’t hear anything.

Thanks

Default-user
xehch Purchased

great customer service…

no response, none. for weeks. are you serious?

ThemesGravity

Hello!

The issue has been resolved please check the forums

Best Regards,

Default-user
xehch Purchased

THANK YOU!

Hello,

how to manually turn off the responsiveness of the theme? The option “Responsive Layout” does not work.

Please help!

ThemesGravity

Hello!

Please provide us with the backend details to your wordpress installation so I can look into the issue for you,

You can email us at support@themesgravity.com

Best Regards,

Help please. Left message on support forum, but need this figured out asap. Anyone run into the issue where the default homepage slider, NOT the revolution one, would not work?

I am getting a console error of

Uncaught TypeError: Cannot read property ‘offsetWidth’ of undefined

ThemesGravity

Hello!

I apologize for the delay!

however please provide us with your wordpress installation’s backend details so we can look into it asap.

you can email us on

support@themesgravity.com

Regards,

Hello,

I think I’m being really stupid here but where do I change theme colours?

I can’t find anywhere in the dashboard of this theme?

Thanks, C.

ThemesGravity

hello!

The theme comes with 4 predefined color styles however to change some colors specifically please use the custom CSS panel under theme options,

Regards,

Left a message on the support forum a week ago but no one has responded. Does the author still support this theme? I was wondering if there were plans to include a boxed layout. The client is asking for it…

Default-user

sorry.. meant to write “wide layout”. It already is boxed… D’oh!

ThemesGravity

Hey davshirley, I am sorry but we’re not planning to release boxed version of Anchorra anytime soon, still there are plans to do just that.

Anyone have issue with the slider resetting? Any time I got to theme options, the slides set in homepage section get removed and I have to re-add them. Incredibly annoying and happened 6 times now…

ThemesGravity

Hello!

Please provide us with the backend details to your installation so i can look into the issue for you, you can email us at support[at]themesgravity.com

Brest Regards,

Hi, i have posted a couple of questions in your supportforum and send you an email, but no response yet.

I have a few issues finalizing the theme: 1. How do I translate the sliders on the homepage. I found a post in the support forum, but not the final answer: http://themesgravity.com/support/forums/topic/translating-home-slider-home-featured-boxes-and-projects-with-wpml/

2. The link from a project detail page back to the portfoliolisting is not working; http://themesgravity.com/support/forums/topic/404-link-portfolio-listing-html-at-projects/

Please let me know so I can move on!

Best regards, Harm

ThemesGravity

Hello!

The posts have been replied to, we have shifted our forums to link to forums, all the posts and users have been copied the old forums will be deleted shortly. Should you still face any issues email us at support[at]themesgravity.com and it will be addressed to as top priority,

Regards,

Is there an option to add a search box or icon in the top nav header at all?

ThemesGravity

Hello!

It is possible by customizing the theme however the feature is not available right off the bat

Regards,

Hi there,

I’m using the very latest version of the theme but I’m not able to upload ‘Homepage Default Slider’ – the upload button is there but when I click it nothing happens.

I’ve deactived all plugins and it’s still not working.

Please can you help?

ThemesGravity

Hello!

It looks like a jquery conflict please provide us with your installation’s backend details so I can look into the issue for you, you can email us at hello[at]themesgravity.com For further questions please post on our support forums for quicker replies.

Regards,

JaneDay Purchased

Hi,

Have purchased your theme and it’s working well, EXCEPT that the default slider on the home page doesn’t show the slides. Saw other postings about this on the support forum with no replies from you. Is there a fix for this?

Thanks

ThemesGravity

Hello Jane!

I apologize for the inconvenience caused please send us your WordPress installation’s backend details at support@themesgravity.com and we will fix it for you ASAP

Regards,

Hello,

I recently purchased the Anchorra theme. However the default slider on the Feature Box page does not seem to work.

Any help would be appreciated as this seems like a common occurrence from the comments section.

Thanks!

ThemesGravity

Hello Jane!

I apologize for the inconvenience caused please send us your WordPress installation’s backend details at support@themesgravity.com and we will fix it for you ASAP

OR you could refer to this post http://support.themesgravity.com/forums/topic/slider-not-working/

Regards,

Hey there,

Love this theme. Quick question as I may have a client I could use this for.

On the Get SOcial With us header, could we have a background image?

Thanks

ThemesGravity

Hello!

Yes you definitely can however there is no option for this feature in the backend but you can easily customize and add it,

Regards,

Hi there, Definitely one of the top 3 themes on TF and I have been using TF for quite a while now!

I just have one quick question if I may? Is there a short code to add Social icons to a text widget?

Thanks

ThemesGravity

Hello!

Thanks alot for your kind words!

adding the following code will add Social Icons to the text widget

<a href="#"><i class="icon-facebook" /></a> <a href="#"><i class="icon-linkedin" /></a> <a href="#"><i class="icon-twitter" /></a> <a href="#"><i class="icon-pinterest" /></a> <a href="#"><i class="icon-google-plus" /></a>  

 

Hope this helps,

Regards,

Default-user
ryanm100 Purchased

Hi there, true words :) thanks for your help.

Tixylix Purchased

Hi,

Great theme, but you really need to update the TGM-Plugin-Activation include as the version you’re using is not compatible with the latest version of WordPress.

It is causing a dashboard issue with the menu and also the plugin installaer appears at the bottom of a lot of admin plugin options pages.

I replaced the outdated class-tgm-plugin-activation.php file in /anchorra/gravityframework/inc/ and all issues went away.

The current version is 2.4.0

ThemesGravity

Hello!

Thanks alot for the heads up we will roll the update asap.

regards,

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