150 comments found

erzarenzo Purchased

Hello Buddy, i’ve purchased your beautiful theme, can i please have the details for the support forum? Thanks renzoalvau@gmail.com

meydjer

Hi there,

This is an old theme and we are focusing on new projects. As you can see at http://themeforest.net/item/angelo-art-wordpress-theme/372320/support we are not providing support for this theme anymore.

mwakem Purchased

Can you please send me access to support, I am having the same implode issue as others.

mitch.wakem@gmail.com

Thanks

meydjer

Hi there,

This is an old theme and we are focusing on new projects. As you can see at http://themeforest.net/item/angelo-art-wordpress-theme/372320/support we are not providing support for this theme anymore.

Will you be updating for Wordpress 3.8?

meydjer

Hi there,

This is an old theme and we are focusing on new projects. As you can see at http://themeforest.net/item/angelo-art-wordpress-theme/372320/support we are not providing support for this theme anymore.

I have problems with the theme:

Warning: array_keys() expects parameter 1 to be array, boolean given in C:\wamp\www\art-gallery.nu\wp-content\themes\angelo\header.php on line 97

can someone help me out?

Michael

meydjer

Hi there,

This is an old theme and we are focusing on new projects. As you can see at http://themeforest.net/item/angelo-art-wordpress-theme/372320/support we are not providing support for this theme anymore.

I am thinking about purchasing this theme. I have some questions: - I understand that the theme isn’t responsive, but despite the lack of responsiveness will the theme work quite well? - Does the theme work properly with Wordpress 3.8? - Will the theme be updated in the future?

Thanks!

meydjer

Hi there,

This is an old theme and we are focusing on new projects. As you can see at http://themeforest.net/item/angelo-art-wordpress-theme/372320/support we are not providing support for this theme anymore.

wappinme Purchased

I think this is not cool , as i see you guys have many purchases and you should a least give some support …the right thing to do is to take off this them from theme forest once for all and do not make people purchases for something that is not updated. As you know there is not refund in theme forest.net and now we have to suck it up. However I like this theme and its quite good. But it will be nice if you do something about. Thanks

meydjer

The theme is sold as it is. There is no reason to remove it from ThemeForest since a lot of people likes the design and want to use it as a template or want to customize it.

Dear Envato User named SaLiXeM

I received an email from you asking me to GIVE you this theme FREE. I suggest number one that you BUY IT from from the theme author and number TWO that you do NOT CONTACT me again.
Hello, I found that you have bought the Angelo Wordpress theme from ThemeForest.I know it’s a rude request but I was just wondering if I can have this theme for free. As it’s not going to be updated and no more support is offered, I don’t want to pay 40$ for it. I’m going to use this theme for personal usage and I won’t publish it anywhere on the internet. If it is possible for you to send the theme file, just attach it to the mail “salixem@ i puta fake address here for your safety.com”. I would really appreciate you and I would do anything possible to compensate your great help. Waiting forward for your answer. Best regards.salixem

I also wish Envato could please remove me as an author so people can not contact me. All I did one day was press the become an author button to see what was required to be an Envato author and suddenly I was Congratulated on being an Envato author. I am NOT an Envato author. I contacted Envato and their response was ” Once an author, always an author “
Envato needs to fix this for it’s customers when they ask.
And since I am not an author, I have no idea how to report you
salixem. If you are contacting people here to give away themes, this is not a good thing.
@ meydjer
Below please find this users profile which came in the email he sent to me:
http://themeforest.net/user/SaLiXeM?pm_key=MTQyMzg5Mg%3D%3D%0A

meydjer

I understand people that cannot pay 1,000$ for a Photoshop license and use a pirate copy. But, people that cannot pay 40$ for a Premium WordPress theme can simply use a free one.

Thanks for beeing honest, @LeilasLass.

You should add something to the main page that this theme is no longer supported and will not work with WP 4+. Viewing the comments here, I see I’m not the only one with this sentiment.

It is really bad form that you still take money for this theme, but refuse to offer support for it.

meydjer

I charge money because I made it. If this theme is not compatible with your environment, just ask for a refund. There is no need to be angry. :)

Default-user

I don’t need a refund, I used your PSD files on another theme so I still used the artwork and have no problem paying for it.

Not everyone here is as capable as I am, so I would again urge you to listen to the feedback you are getting from other users here and either post a disclaimer or take the theme down.

Better yet, update it! Looks like its popular enough that it would boost your sales and you could continue to profit from it.

I agree with pretty much everyone here. If the theme is no longer supported, and definitely does not work with a current wordpress install, you are therefore selling something that is broken. It is a terrible practice and I will therefore not buy ANY of your themes. Take this down.

meydjer

I charge money because I made it. If this theme is not compatible with your environment, just ask for a refund. There is no need to be angry. ;)

I didn’t realize this theme didn’t work on WP 4+ until AFTER I purchased it. That said, I want a refund. Do I do this through Envato, or through you?

You really should make people aware that this isn’t supported as part of the homepage advertising image.

meydjer

Hey there.

Take a look at the right sidebar of the product, “Software Version”.

In ThemeForest system, theme authors doesn’t have any control with payments and refund requests. Please contact ThemeForest support directly http://themeforest.net/support to request a refund.

Thanks for giving a try.

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