509 comments found

emeoli Purchased

How long will take to look into my ticket

Cohhe

Hi,

it usually takes one business day to get an answer. You should get it shortly.

Kind regards, Cohhe

I have recently purchases this theme and after I installed I got the following message on my home page. Can you please help.

Cohhe

Yes, please see reply to previous message.

Kind regards, Cohhe

I have recently purchased this theme and after I installed I got the following message on my home page. I have the latest version of wordpress. Can you please help?

Warning: Attempt to assign property of non-object in /home3/stef1234/public_html/goldenretrieverpuppies.info/wp-content/themes/Animal_Care_Theme/functions/admin/menu-custom-field.php on line 255

Cohhe

Hey,

Please assign menus on Appearance -> Menus page? For more information check documentation, but this error is caused in case if you haven’t set menus.

Kind regards, Cohhe

Hi Cohhe,

I'm very happy with the Animal Care theme and the staff of Paws'itive Teams are very happy with it.

Your team has excellent customer support when it comes with minor issues with the theme. I have one question!

In the future, will you guys make the theme responsive?

Kind Regards, San Diego, CA David Guzman

Cohhe

Hi David, thank you!

unfortunately currently we don’t plan responsive version.

Kind regards, Cohhe

HELLO EVERYONE – PLEASE READ FOR SUPPORT

We have moved all support questions to our support forum where we can better serve our users. We can answer pre-sales questions and a minor theme questions here in the ThemeForest comments but anything else will need to be handled in the support forum.

Why do we use our own support forum?

1. Our forum is searchable, plus anyone else can respond.

2. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

3. This allows us to answer quickly & efficiently since we only have to respond in one avenue

To access our forum, you need to create a free account with your ThemeForest Purchase Code.

Click Here To Create A Free Account

Very nice Theme.

Cohhe

Thank you! :)

Best, Cohhe

Hi, Are you working in making this theme responsive? Thanks!

Cohhe

Hi,

unfortunately we don’t have plans to make it responsive.

Best, Cohhe

kananpek Purchased

do you have a responsive Version? or when you plan to bluid it?

Cohhe

Hi,

unfortunately we don’t plan to make this theme responsive :(

Best, Cohhe

Cohhe
Cohhe Author

Hi,

Please register at our support forum http://cohhe.com/support so we can take a closer look. Thanks you!

Best, Cohhe

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