494 comments found

on7fd Purchased

New WP setup 3.9.1, import animalcare.wordpres.xml and get: On Home ERROR: wp-content/themes/AnimalCare/functions/admin/menu-custom-field.php on line 255

Anyone know this issue ? Thank you

Cohhe

Hi,

please head to our support forum, our support staff will be happy to help you. http://cohhe.com/support

Best, Cohhe

Hello,

Cool theme, only how can i exclude the sliders from the latest news widget!

And is the PSD file of the logo available to?

Greeets,

Cohhe

Hi,

please post your question at out support forum http://cohhe.com/support

Our support staff will be happy to answer all your questions.

Best, Cohhe

Hi I’m getting this error when I try to run the theme. I’m using Wordpress 3.9.1 Warning: Attempt to assign property of non-object in \wp-content\themes\Animal_Care_Theme\functions\admin\menu-custom-field.php on line 255 Can you help me? Thanks.

Cohhe

Hi,

this is caused because you haven’t assigned menus on Appearance -> Menus page. You can find more information about menus in documentation.

If you need any further assistance, please register at our support forum and our support staff will help you. http://cohhe.com/support

Best, Cohhe

Hi, is your theme fully translatable? I will need to have 3 different languages.

Cohhe

Hi,

unfortunately you will have to add translations yourself because some strings are hardcoded in code and are not translatable. You can check http://studio.envato.com/ they have some great WordPress customization offers available.

Let me know if you need more info.

Best, Cohhe

hi, i have problems with share plugins and your theme, it opens (thickbox i think) a window with blank page, how can i fix it?

regards

Cohhe

Hi,

if it adds some custom images then you have to add “no_thickbox” class to those images. Also please consider registering at our support forum http://cohhe.com/support if you need further assistance. We try to keep our support in one place.

Best, Cohhe

Do you have any plans for creating another pet related theme in the near future with a new design?

Cohhe

Hi,

unfortunately currently we don’t have plans to make another pet theme. But we are constantly working on new ideas so maybe in future we will release a new pet related theme.

Best, Cohhe

Hi. I’m looking at purchasing this theme, but want to know what is used to managed the animal “database” with the theme?

Does it use the Pet Manager plugin (or something similar) or is the management of the pets proprietary to the theme?

Cohhe

Hi, thank you for your interest!

each pet is a custom post type and it works basically like a post.

If you choose to use Petfinder feature then those pets are managed on https://www.petfinder.com/ website and on AnimalCare theme they are just displayed.

Let me know if you need more information.

Best, Cohhe

Just purchased and installed this theme. But, it’s not responsive? Am I missing a setting? Please tell me this is responsive.

Cohhe

Hi,

unfortunately this theme isn’t responsive. :(

Best, Cohhe

I have tried to register with your support system… but am not getting the notification of confirmation or password update requests…

So I’m posting here, because I am finding absolutely NO WORKING WP Support for a Child Theme.. and it’s really a problem because I have to make numerous customizations and I have to fix so many ways that you have applied your CSS that are causing layout and format errors before I can make “proper CSS coding practices” work properly … and this is really causing us problems with getting our client site live based on your theme—( which they love, but we still need to customize. )

I have created a child theme… but the only stylesheet showing up in the source is still that of the parent theme.

For now I will “force” my child-theme stylesheet to override yours—but as we well know, this is not the correct way it should have to be.

NOTES:

1. Yes, I am a professional developer with a number of years experience customizing WP sites and very large scale WP sites. So it’s not that I do not know how to properly implement a child theme, and I need you supply a fix.

I’ll be happy to email you a login directly when you get back to us.

2. Yes I verified our purchase license when signing up for your support system… and you can verify our purchase via Username lookup here if you wish.

3. But we’re dead in the water until you can provide an update that properly supports use of a child theme…

4. I will happily send you a WP and/or FTP login if you need one, privately via email—of course.

Thank You…

OESTE Design Studio http://oesteinc.com
Cohhe

Hi,

please send me your purchase code and I will reset your password manually. You can contact me using contact form on my profile page.

Best regards, Cohhe

oesteinc

Cohhe, not a problem any long. I was finally able to login and left a support request there in your ticket panel. Thank You

Cohhe

Great! :)

Best, Cohhe

HELLO EVERYONE – PLEASE READ FOR SUPPORT

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

Why do we use our own support forum?

1. Our forum is searchable, plus anyone else can respond.

2. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

3. This allows us to answer quickly & efficiently since we only have to respond in one avenue

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Click Here To Create A Free Account

non theme shortcodes are not displaying. How can I fix this?

I am using ninja forms plugin, but the forms don’t display. When I use a default theme, the forms display properly.

Default-user

I can’t sign up cause i client can’t find purchase info.

Default-user

you don’t need to tell where to find it either. the problem is client can’t login to theme forest.

can you please advise how to stop using theme shortcodes so i can use other plugins please?

Cohhe

Please contact Envato support in case if you have issues logging in themeforest. It’s also necessary because you have to get latest theme version which fixed WordPress v4.0 related issue.

http://support.envato.com/

Best, Cohhe

Is there anyway to place adoptable animals on the front page?

Cohhe

Hi,

Sure, you can place animals on home page.

Kind regards, Cohhe

magus132 Purchased

which plugin can I use to add to my WordPress a newsletter, but on that newsletter I want to add the animals that I already add on that section.

Regards

Cohhe

Hi,

please register at our support forum http://cohhe.com/support We try to keep our support in one place.

Kind regards, Cohhe

Before I purchase this theme I would like to know if it relies on Options Framework at all?

Cohhe

Hi,

yes, Animal Care has Theme Options page, see this http://cl.ly/image/1T2R2W0o0s3k

Let me know if you need more information.

Kind regards, Cohhe

Default-user

not what I was asking, does this theme use in it’s code the Options Framework plugin.

Cohhe
Cohhe Author

We are using OptionTree plugin for theme options.

Best, Cohhe

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