268 comments found

I am having a problem uploading the wp_posts.sql it keeps telling me in the php “You probably tried to upload too large file” what is the soultion for this. I wish I knew there were so many steps before I could setup this site without all of this database uploads. Now I have to wait for a response to move forward. Please help

Br0
Br0 Author

Hi,

The wp_posts.sql file is too big for uploading to your server. You can solve that by changing php settings, more about that here – https://www.interspire.com/support/kb/questions/851/Overcoming+file+size+limits+when+uploading+SQL+files+to+phpMyAdmin – bullet number two. If you have trouble with that, feel free to contact us again.

Kind regards,
Br0

thank you for your all help. I did download the file that you have sent and it did work well. I have few more question. in the page builder, button menu text won’t align in right. Also how can we remove the featured image that stay in top of each post. and how to decrease the thumbnail of archive? because when we go to archival page sidebar is covered with the post thumbnail. there is no space between sidebar and archive. thank you. waiting for the solution. Bro.. my frontend builder stop loading up. what happened?

Br0
Br0 Author

Hi,

We answered to your e-mail couple of minutes ago :)

Kind regards,
Br0

w4rrenz Purchased

Another question, should the Front end builder work with SendPress when creating emails?

Could we have an option for custom ad sizes with the Ad widget. That would be good.

Br0
Br0 Author

Hi,

Frontend Builder doesn’t work for creating e-mails, just for creting WP page/post content. Thanks for the Custom Ad size suggestion, we’ll consider implementing it.

Kind regards,
Br0

Is it possible to sort posts by the rating(number of stars) on the front page?

Br0
Br0 Author

Hi,

Currently, that is not possible, but we’ll look into implementing it. Rating system is dependent on kkStar plugin(included with the theme), so sorting posts will not work if that plugin is not activated.

Kind regards,
Br0

zitazap Purchased

Hi, I just bought this theme but there is a probleme with the Frontend Builder. I keep getting this message: Warning: require_once(D:\Hosting\12051746\html\wp-content\plugins\frontend_builder/pages/admin_page.php) [function.require-once]: failed to open stream: No such file or directory in D:\Hosting\12051746\html\wp-content\plugins\frontend_builder\frontend_builder_class.php on line 304

Fatal error: require_once() [function.require]: Failed opening required ‘D:\Hosting\12051746\html\wp-content\plugins\frontend_builder/pages/admin_page.php’ (include_path=’.;C:\php\pear’) in D:\Hosting\12051746\html\wp-content\plugins\frontend_builder\frontend_builder_class.php on line 304

what can I do

Br0
Br0 Author

Hi,

No problem, just glad to help :)

Kind regards,
Br0

Default-user
zitazap Purchased

I’ve done just that but Frontend is taking ages to load. It’s still loading right now. Can’t figure what the problem is though my internet is pretty fast! :(

Br0
Br0 Author

Hi,

We have updated Anivia Theme with the new Frontend Builder v1.3. Tomorrow it will be available for download. Frontend Builder v1.3 is now optimized and a lot faster. If this doesn’t help we’ll check your installation again.

Kind regards,
Br0

Hi,

Firstly, thanks for the lovely theme. It really is an excellent theme.

We recently purchased this theme. The logo is coming down to close to the menu bar and we want to move the logo up slightly upward. Could you please guide me on how to move the logo upward.

Thanks, would really appreciate your help in this regard.

Br0
Br0 Author

Hi,

Did you perhaps commented on a wrong theme, because we can’t see that you purchased Anivia?

Kind regards,
Br0

Default-user

Hi Bro, The theme was purchased by my colleague rohit.varun@gmail.com.

Kind Regards Anshuman

Br0
Br0 Author

Hello,

Sorry for bothering you but we would need your colleague who purchased the template to make a request.

Kind regards,
Br0

Hi there, First of all I would like to say WOW what a theme. I have been around the block (as an enthusiast not a professional) and have read a lot about webdesign and this is the best theme I could find online. As I am new to wordpress (this theme is why I am on wordpress) I have 3 questions: 1. I know how to use every widget and how to build a page with theme but how do I edit my home page? I would like to have my home page like the one in the bossiness preview but in pages there is not a home page to edit??? 2. How do I edit primary menu? The one at the top that in your preview includes Home, Pages, Portfolio etc. I see that new pages are included but how to I put only some of them on that menu. Instead of 10 pages only 3… Also the sub menus are not working… 3. The menu that sticks at the top of the page. The one with chart, social icons and My Account. Is there a way to customize it? I would like for it to have a new color? Can I assign it a custom logo and not the main header logo?

Br0
Br0 Author

Hi,

You’ve been contacted via email by our support staff. Please reply asap.

Kind regards,
br0

Default-user

This theme is the best online product I have ever bought! The team behind this is well prepared and they helped me set up the theme. Mails, skype etc. And in half an hour everything was set up I am so happy with them that I will dedicate a page on their behalf. Thank you!

Br0
Br0 Author

Hey,

Thanks for the lovely comment ;) We are here to help you, our customers!

Kind regards,
br0

Hello, Very Nice Theme ! I Love !

- possible to insert the number of votes on the rating system.

- The theme is ready retina? or future update?

- Possible(example)- header business with news layout?

- possible to insert scroll to top on future update?

- possible to insert counter views in a future update?

- compatible with bbPress?

- I would like to see a list of shortcodes! please!

Thanks ! Regards

Default-user

Thanks ! Best regards

Default-user

Hello ! another question, please !

Rich snippet works with the rating system ? thanks !

Br0
Br0 Author

Hi,

For rating system we are using “kk Star Ratings” plugin (more about that plugin here – http://wordpress.org/plugins/kk-star-ratings/ ) which supports rich snippets.

Kind regards,
Br0

Hey Bro,

Anshuman_123 (who has posted the question above on how to move the logo upwards) is a colleague of mine.

Thanks

Br0
Br0 Author

Hi,

Then it must be that your images are not the minimum required size for this theme. Your featured images must be at least 1200×600px for proper display in all places. Anivia uses this high resolution featured images because of the Retina Ready and similar displays, to show sharp pixels on all screens.

Kind regards, br0

Default-user

Thanks Bro, Is there any solution if we want to display lower px images as not all images can have that resolution. Thanks.

Br0
Br0 Author

Hi,

Well there’s just not an elegant solution for your problem. The not so elegant ones are to change your image size, which means that on every Anivia update you’ll need to change the image sizes in functions.php. And the other solution is to resize your images to 1200px in width even if they are smaller. On full width display in 1200px these images will be a bit blurry, but in the layout and in pages which are divided in columns it will look fine. So, think about this problem and tell us what you’ve decided and we’ll help you out! You can contact us via support@shindiristudio.com for more help, or you can tell your college Anshuman_123 to do the same since we now have the purchase confirmation.

Kind regards,
br0

Hi this is my first time that im editing a theme .. because of that can u tell me how can i put slider to home page .. i couldnt find how to make it .. i can put slider to another pages with revolution slider .. but i couldnt make same to home page .. pls help me about that…

Br0
Br0 Author

Hi,

OK. Then create a page as i’ve told you, and set it as a static homepage. Select the fullwidth slider for this page and click edit in Frontend Builder. Create a new full width row and use Insert Posts element to insert your latest posts. Choose the type you fancy, number of posts and select to show All categories which is selected by default.

Kind regards,
br0

Default-user

i did what u said .. but now i think it will be static page right? i mean it will not show latest posts automaticaly ..

Br0
Br0 Author

Hi,

Hehe, have you tried? :) Of course it will load your latest posts. Play around with Anivia you’ll be amazed! Also when you get amazed rate us with 5 stars to show us your love ;)

Kind regards,
br0

Hello – great looking theme! I am highly considering purchasing, but I have a couple questions first. I am not great at coding, but this looks like there are quite a few options to use that don’t require me to code!

1. Is it possible (on the blog layout) to show the full post without having to click “Read More?”

2. On the main blog page (as opposed to being in the post page), is it possible to move the comment button below the post instead of having it show before the post’s text?

Thanks for your help!

Br0
Br0 Author

Hi,

Hello, blog layout and blog posts are shown until the <!-more-> tag. If you don’t set the more tag your post will not show the read more button.

Are you referring to the small number of comments link in the post header? Maybe you could instead of the <!-more-> tag and the Read More button insert the Comment on this post. This shouldn’t be tricky and of course we can assist you to achieve this.

Kind regards,
br0

Amazing theme! Once you set it up there is no limit to what you can do with it. Deserves 5 stars. Kudos!

Br0
Br0 Author

Hey,

Thank you for your comment and rating :) If you need any assistance in making your site the best it can be please contact us!

Kind regards,
br0

wow man, this is awesome! congratulations!

some questions after checking comments, demos & videos :

1. are all builder elements available in any page? and if so then what do the builder templates stand for?

2. in screen resolutions of around 1024 width there is a “cropping” viewing issue when properties right sidebar comes into view? any suggestions ? (other than get a better monitor…) – i mean we do not see the whole page… when properties are visible…

3. how can we easily close the properties right sidebar when we do not need it?

4. any plans for rows/sections with bg & parallax in builder?

5. the open/close bottom option is a problem when we have windows taskbar in bottom as well… maybe open/close should also be a visible option in top of left builder sidebar (elements bar i mean)

thx!!!

Br0
Br0 Author

... or you can click the “tab” key on your keyboard :)

tasoskouk

ohhhh great man! i missed that

Br0
Br0 Author

Hi,

Always glad to help :)

P.S. If you like our items and our support system, please do not forget to rate us. You can do this by visiting your “downloads” page on Themeforest or Codecanyon websites.

Kind regards,
Br0

Br0 Author

Hi,

Any users experiencing bad column margins, please download the latest version of Anivia Theme and read the !!! UPDATING ANIVIA – IMPORTANT.txt file included in the archive. If you need any assistance please contact us @ support@shindiristudio.com

New users don’t have to worry about this bug.

Sorry for the inconvenience, kind regards,
br0

hi , i am an amateur and i just bought your product. WP is telling me to update front-end builder plugin. can you help me with the update .

Br0
Br0 Author

Hi,

Yes, we can. You can either read the !!!UPDATING ANIVIA-IMPORTANT.txt text file supplied with the archive where you can find instructions or send us an email @ support@shindiristudio.com with your login info so we can do it for you.

Kind regards,
br0

wadja Purchased

Purchased the theme..nice theme and great design but the page builder is a mess. A version of this theme without the page builder would be much better.

Br0
Br0 Author

Hi,

No, no! Please install the 1.31 Frontend Builder! It is awesome! If you don’t want to use it you have all the shortcodes from the builder so you can edit your pages the old-fashioned way.

Kind regards,
br0

splauar Purchased

Good morning guys I sent a support ticket and still no answer, I need the answer. thank you

Samuel

Br0
Br0 Author

Hi,

We’re online now. I’ll contact you immediately , we can also get in touch using skype for quickest communication.

Kind regards,
br0

Br0
Br0 Author

Hi,

Thank you for your kind words. We’re constantly updating the system. Stay tuned ;)

Kind regards,
br0

Hi,

Can you please help me with comments? My blog is 4 years old and I have a lot of comments there. When changed theme to Aniva, something strange happend: names of all commenters changed to name of post’s autor.

Here you can see examples: http://weddingsisters.pl/porady-slubne/krotkie-suknie-slubne-cd-2/ http://weddingsisters.pl/ciekawostki-slubne/co-nowego-w-sklepach/slodko-w-ustach/

In admin panel names of people commenting are ok – didn’t change. But on the page you can see all have names like authors.

Thank you in advance Jola

Hi again,

Also would like to aks for help in some few small things: - on main page I need featured image be clickable (need link in it to a post) - below the featured image I need to ad number of comments and author, and need to remove time.

On this site: http://weddingsisters.pl/blog/ need to remove time and add author and number of comments.

I now it’s a small thing, but I’am not sure, where and how I can do it. Can I ask for a ready-to-use code, or any advice?

thanks Jola

Br0
Br0 Author

Hi,

Sorry @ support@shindiristudio.com

Kind regards,
br0

Default-user

Thank you!

///////////////////////////////////////////////// great theme and great support. They help faster, than you can think :) PRODUCT WORTH RECOMMENDING

Br0
Br0 Author

Thanks for the lovely comment :)

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