52 comments found

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • United Kingdom
K2Joom Purchased

My comments were meant to be as feedback.

Its great that you have found a solution and documented fix to issues, but surely, it would be more effecient to fix the bugs and repack them. Then all you have to do is get exisitng buyers to get the new version and all new buyers wont see the trouble. Instead developers are wasting time trying to debug know issues.

Next question, ask you in the forum, I would, but it seems I have to specifically ask to be invited, although you have already invited me and others.

Again, you know your template has problems, which buyers keep asking for support for, then why not just add us direct to the forum. Another wasted process for you to reply to us on ThemeForest telling us to go to the forum only to find out we have to ask you for user name and password.

This does not seem to be such a smooth process.

Simply fix the template and automatically add buyers to the forum will provide a better service and save time for all.

Rant over, username and password please.

K2Joom
K2Joom Purchased

Thanks for the file update notification.

Can you arrange user name a password for the support forum please?

Merry Christmas

marbol2

Hello,

send me a message from themeforest please. I need your email to create account in support forum.

Thanks mariusz

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi Marbol2, I am having a lot of issues with your theme, and it’s extremely frustrating. I downloaded the theme about 4 days ago, and tried doing the quick install, which seemed to complete successfully. However, when I go to manage the template and try to change anything, including switching the logo from an image to text, or even try to clone the Default profile, nothing is happening. I mean, it wont save, it wont even let me select options from the drop down menu on the profiles listed under the profile tab.

I also noticed that if I go to Update & Help tab, it tells me that JA Extension Manager is not installed on my system. (Isn’t it supposed to be installed automatically when I do the “quick install”?) Anyway, I tried to download and install it manually, and when I do that, the system acts busy (as if it was installing), but then it stops and I get no confirmation that it has installed (I am guessing this is a bug somehow), and it doesn’t show up in my plugins, or change the status of the Update & Help tab.

Please help me get this working, or I am going to remain a very unhappy customer of your theme. I have played with it now for 3 days, and that’s just too much, especially when I am purchasing it. Again, please help me as soon as possible… it would be greatly appreciated.

Thank You, Ed

marbol2

Hello,

1. Try to Enable Development Mode in template admin panel.

2. JA Extensions Manager isn’t an integral part of t3 framework.

mariusz

ps.

I just created support forum for my templates at this site: http://support.mariuszboloz.com

Look how to create an account: http://support.mariuszboloz.com/forum/13-how-to-create-an-account/2-create-an-account.html#2

Next questions please ask me in the forum.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
rodimux Purchased

Hi there, How do I chanve the languaje of the YOU ARE HERE or TOP or this stuffs that are in English. I tried with the languaje file that is in the template but does not work at all Thanks Rodrigo

marbol2

Hi,

open file: language/en-GB/en-GB.tpl_anne.ini and edit code in first line:

YOU ARE HERE=Your own text:

mariusz

ps.

I just created support forum at this site: http://support.mariuszboloz.com

HOW TO GET THE SUPPORT ?
  1. Send me a MESSAGE that reads “support” from this site: http://themeforest.net/user/marbol2
  2. I’ll send you back username and password

NEXT QUESTION PLEASE ASK ME ON THE FORUM

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
Sauterne Purchased

Can I get a support username and password please. I am having trouble uploading this template.

marbol2

Hi,

It’s done!

mariusz

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
Sauterne Purchased

Forum is dead. Mind explaining what we should do now to get support?

marbol2

Hi,

Please be patient. I’m working on this with my server administrator.

mariusz

marbol2

Now

forum works

mariusz

  • Bought between 10 and 49 items
  • Ecuador
  • Has been a member for 4-5 years

Hello marbol2

Can I purchase this template for Joomla 1.7?

marbol2

Hello Dochoa

Anne is awailable only for joomla 1.5

Mariusz

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi again!

In which Css. file can I size up the main font size? I want them to become 10 or even 12 pixel… but there are too many css so I do not know which one determines the font size, not the headers…just the simple text

Cheers

marbol2

Hi,

font size You can change in admin panel of the template. go to Template Manager -> Anne -> PROFILES

mariusz

ps.

Next question please ask me at: http://support.mariuszboloz.com

  • Bought between 50 and 99 items
  • Europe
  • Has been a member for 3-4 years

Hello,

It seems you need update cufon font for work in IE 9 ;). Work fine now!

@marbol2: request support is for this (as in pm). Is fine now, bu just in case, send user and password for fórum.

Thanks

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years

Do you have any plans to update this template for Joomla 2.1?

marbol2

Hi,

I’m sorry. I don’t plan it at this moment.

mariusz

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Italy
bart1959 Purchased

I love this theme… (alredy buyed!) is there a 2.5 joomla version? Thks Ugo.- :-)

marbol2

Hi,

Thanks bart1959 I’m sorry I don’t plan make this template for Joomla 2.5 at this moment but I’m still working on new Joomla and Wordpress templates.

Thanks again

mariusz

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy
denisphi Purchased

Someone knows if the version of this template for joomla 2.5 is ready or when will be ready?! I like very much…i bought and i’ll like upgrade my version Thanks a lot Good job Denis

marbol2

Hi,

Anne works only with Joomla 1.5.

mariusz

denisphi
denisphi Purchased

yes i know, but just know if there will be a new version for joomla 2,5 or not… anyway, good job! thanks

marbol2

Hi,

I don’t plan updating this template to Joomla 2.5 at this moment.

You may look at my portfolio page to find some template for Joomla 2.5

http://themeforest.net/user/marbol2/portfolio

Thank You

mariusz

denisphi
denisphi Purchased

hi, i have just a quick question if is possible… how i can remove border from images in the articles? is possible?

thanks a lot

marbol2

Hi,

template.css file line 174:

border: solid 1px #ddd;

and

k2.css file lines:

164, 169, 174, 370, 373, 469, 472, 513, 516, 544, 546, 568

Next question please ask me at: http://support.mariuszboloz.com

mariusz

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi there I have had an error in syntax of SQL message when I’m trying to install by the quickinstall zip. I’m installing it on a virtual server (MAMP) on my mac. I’ve had no problem installing these quickinstall zips from theme forest before. The database is created ok but the error in the browser doesn’t let me go any further with the install. can you help? thanks Paula

marbol2

Hi,

what is the message exactly?

Next question please ask me at: http://support.mariuszboloz.com

mariusz

by
by
by
by
by
by