Support for Antares Any Purpose Template For Joomla!


dnp_theme supports this item


Contact the author

This author provides limited support for this item through email contact form.

Additional information from dnp_theme:

Verified clients have access to support, and get help in less than 12 hours. Please acknowledge:

Before asking support questions:
  • for theme related issues please find my documentation in the Item Main Package archive, it’s really accurate and detailed
  • for known issues please check my profile page
  • for third party plugins or extensions, you must contact the plugin developer first
  • if reporting an issue, please check my profile page for a detailed error reporting guidance
Support is provided when:
  • clients qualify for support only if they act according to Envato terms and conditions and when only have acknowledged the Envato Knowledge Base Basics
  • answering questions on theme features or issues not covered in my documentation
  • providing updates and fixes, or sometimes nightly builds in case of critical issues
  • providing guidance / resources on various customization work
  • providing quick fixes on your customization, only if it is a matter of minutes
  • providing fixes in cases when third party developers conclude the issues are strictly related to my code / item, and only when third party developers provide accurate error information or facilitate the process of fixing them
Support is NOT provided when:
  • customization services or any other custom work
  • HTML, JS, PHP, CSS basics
  • CMS basics such as Joomla / Wordpress installation and / or administration
  • server diagnostics, website troubleshooting, maintenance or any other server related service
  • third party plugins, extensions or any other third party software