246 comments found

  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Power Elite Author
  • Has been a member for 4-5 years
  • Author had a File in an Envato Bundle
  • Attended a Community Meetup
  • Exclusive Author
  • Bought between 100 and 499 items
+1 more

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
So, if you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

I keep trying to login to your support site and it keep saying that my username is already registered, then when I try to go to password recover, it says my username is not registered. I have tried three different usernames, including my email address and themeforest username. I’m sure those aren’t taken, it seems there is some bug in your system?!?1 I need to try to figure out why my entire site is left aligned in safari and chrome, but not firefox. I am updated to WP3.6 & latest theme version. I need my site to auto center in various browsers & screen sizes.

caricanary

the domain is www.islestylekeywest.com

caricanary

the site looks fine on iphone & ipad, I am just concerned about the web viewing on the various browsers.

pexeto

Hi,

I can see that you have been registered with the Anthology theme on our support site a long time ago, so you already have the user registration – if for some reason the password reset is not working for you, can you please send me a private message by using our profile contact form, so I can manually reset your password and send it back to you. Thanks!
P.S. I had a quick a look at your site and I can see some invalid HTML in one of the custom footer widgets, so I would suggest temporarily removing the footer widgets (especially the ones in the 4th column) so you can see if this will fix it.

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

is this responsive?

pexeto

Hi,

The theme is not in a responsive layout, however it looks and works well on mobile devices. Also if you want you can take a look at our responsive themes: Mineral, Evermore, Expression and Photolux.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • India

Any plans to make this one Responsive ? I like it – only concern is Responsive enabled. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi-

While running Theme Check plugin your theme gave us many errors and we’ve also found it not to be compatible with WooCommerce. Any plans to remedy either of these issues?

Thanks!

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. Regarding WooCommerce – it sometimes ignores the theme’s structure and requires building a custom template for it – you can find the instructions on this page

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Does this work with Wordpress 3.9?

pexeto

Hi,

Yes, it works with WordPress 3.9.

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