249 comments found

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
So, if you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


I keep trying to login to your support site and it keep saying that my username is already registered, then when I try to go to password recover, it says my username is not registered. I have tried three different usernames, including my email address and themeforest username. I’m sure those aren’t taken, it seems there is some bug in your system?!?1 I need to try to figure out why my entire site is left aligned in safari and chrome, but not firefox. I am updated to WP3.6 & latest theme version. I need my site to auto center in various browsers & screen sizes.

caricanary

the domain is www.islestylekeywest.com

caricanary

the site looks fine on iphone & ipad, I am just concerned about the web viewing on the various browsers.

pexeto

Hi,

I can see that you have been registered with the Anthology theme on our support site a long time ago, so you already have the user registration – if for some reason the password reset is not working for you, can you please send me a private message by using our profile contact form, so I can manually reset your password and send it back to you. Thanks!
P.S. I had a quick a look at your site and I can see some invalid HTML in one of the custom footer widgets, so I would suggest temporarily removing the footer widgets (especially the ones in the 4th column) so you can see if this will fix it.

is this responsive?

pexeto

Hi,

The theme is not in a responsive layout, however it looks and works well on mobile devices. Also if you want you can take a look at our responsive themes: Mineral, Evermore, Expression and Photolux.

Any plans to make this one Responsive ? I like it – only concern is Responsive enabled. Thanks

Hi-

While running Theme Check plugin your theme gave us many errors and we’ve also found it not to be compatible with WooCommerce. Any plans to remedy either of these issues?

Thanks!

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. Regarding WooCommerce – it sometimes ignores the theme’s structure and requires building a custom template for it – you can find the instructions on this page

Does this work with Wordpress 3.9?

pexeto

Hi,

Yes, it works with WordPress 3.9.

Hi,

I use this theme. Does this work with WPShop ?

Mickael13

Thank for this answer. But don’t work like a want. I use a other theme, already e-commerce. Thank you.

Mickael13

Moreover , do you think it’s possible to have a boxed type page. (i mean no slider and footer full width page)

pexeto

Hi there,

There isn’t an out of the box option for that, but it might be easy to implement with a few CSS tweaks. If you would like to try that, would you mind opening a ticket on our support site here:

http://pexetothemes.com/support/

and also provide a link to the site where you try to implement this, to see if our support team can give you some direction to get started.

nickth Purchased

Update to WP >4.0?

pexeto

Hi,

The theme is compatible with WordPress 4.0, I have just updated the theme info.

Default-user
nickth Purchased

Ty. I upgraded and WP4.0 works just fine with it :)

nickth Purchased

“There is a new version of Anthology Theme available. You have version 1.5.0 installed. Please update to version 1.5.0.”

How stupid is this? Please fix so the nagging stops until you guys actually release a WP 4.0+ compatible upgrade!

pexeto

Hey,

I have added this to my update list, so we’ll make sure to fix it in the next update – I’m sorry if it caused any inconvenience.

Regarding the 4.0+ upgrade – as I mentioned in my reply to your previous comment, the theme is compatible with WP 4.0 – at this point there aren’t any known issues.

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