This author will respond to buyers' questions and provides limited support through their own support system.
Support is offered for free within a business day (Mon-Fri GMT+2).
Please post all your queries to the Support Forums and make sure that you verify your purchase code before posting a ticket. Also make sure that you browser through the existing tickets in order to see if your questions hasn’t already been answered!
Free support includes and it is limited to:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Really small tweaks, such as simple CSS or JS questions. Nothing that takes more than a few minutes
Support does not include:
- Customization and installation services
- Support for third party software and plug-ins