Support for Anubis - Responsive Portfolio & Blog Theme

Bluxart

Bluxart supports this item

Supported

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from Bluxart:

Support is offered for free within a business day (Mon-Fri GMT+2).

Please post all your queries to the Support Forums and make sure that you verify your purchase code before posting a ticket. Also make sure that you browser through the existing tickets in order to see if your questions hasn’t already been answered!

Free support includes and it is limited to:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
  • Really small tweaks, such as simple CSS or JS questions. Nothing that takes more than a few minutes

Support does not include:

  • Customization and installation services
  • Support for third party software and plug-ins
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