277 comments found

tedguo Purchased

Hello, your theme is very nice. Todya I have purchase your theme.but during installation, it have show : Unpacking the package… Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme install failed.

How should I handle it?

My wordpress is version 3.4.

tedguo Purchased

everything is OK?Thank you

Hi There,

All of my theme support is conducted through Support Site. Please submit your question on Support Site, and my support agents will investigate and help you resolve the issue or question.

Sign up or login to access at http://support.themegoods.com/

Cheers ;)

ESPLLC Purchased

Can a “Pinterest” social media option be added in an upgrade?

Thanks.

Kerry Purchased

I second the request for a Pinterest button – it was why I came here today!

AND I solved my Testimonials problem by using your boxes shortcode – looks good now on kerryfinchwriting.com (kept the template colors too, love them!)

uy Purchased

How can i make the Socials on top to open in new window

ThemeGoods

You have to edit HTML code for social media icons in header.php

Hi there, I’ve purchased your theme and have submitted ticket request on your support forum, have not received a reply yet, please get back to me soon. Thank you.

ThemeGoods

Could you provide URL of your ticket please.

tedguo Purchased

Hi I have signed up in the site:http://support.themegoods.com/ .And I have presented my questions.Hope you could see my question.Thank you in advance for your help.

Looking forward to your reply.

I am trying to add a recent works section which will show a few videos from a certain category if possible. Please help! The videos just have a spinning circle and its not stylized how it looks on the demo page. Here is the site. http://calvascular.com/sclerotherapy/ you will see what I mean. Again Please Help.

Cheers

Chris

ThemeGoods

Sorry I checked your site and it works fine now? http://calvascular.com/sclerotherapy/

Hi There,

All of my theme support is conducted through Support Site. Please submit your question on Support Site, and my support agents will investigate and help you resolve the issue or question.

Sign up or login to access at http://support.themegoods.com/

Cheers ;)

Hi peerapong, great stuff – quick question, which file I need to modify to change the admin page menu? I would like to alter and delate some menus like that I don’t need (eg. Services and Theme Store), thx

davco Purchased

Hello great theme ! On home page, on portfolio, how to translate the text View more events and how to change the link ?

Thanks.

ThemeGoods

You can edit po file in /languages folder of theme to translate.

davco Purchased

Ok but how can i change the link (url) of this words ?

ESPLLC Purchased

Hi, I still can’t remove the text “NEXT” underneath the home page slider <Right Arrow> image. Please let me know where i can find the code to remove the alternative name????

Thanks.

ThemeGoods

Did you edit theme code? also try to disable all plugin. I think that cause your issue because I checked demo site and my local site. They both work fine.

Hi There,

All of my theme support is conducted through Support Site. Please submit your question on Support Site, and my support agents will investigate and help you resolve the issue or question.

Sign up or login to access at http://support.themegoods.com/

Cheers ;)

My slider isnt appearing do I need to just do a fresh install and not use the .xml file included

http://theelitecombatclub.com
ThemeGoods

I replied your ticket and please don’t duplicate post the same issue.

ESPLLC Purchased

Ok – I found the free WP plug-in that is causing the conflict and adding the work “next” over the right arrow image.

Its called “The Events Calendar”. If you install that free plugin – the error will appear.

I need the plugin so I hope we can find a solution.

ThemeGoods

There are javascript conflict between theme’s script and plugin’s script.

Really sorry, I can’t support on all 3rd party plugins issue. Please try to read its documentation or contact plugin author.

When using the”portfolio1” shortcode.. Where do I find the set_id=””. I only want to display items from a specific set. I change the number to “4” and it displays nothing. I am getting “4” from the sets tag_ID

ThemeGoods

Could you send your Wordpress account and FTP detail please.

Hi There,

All of my theme support is conducted through Support Site. Please submit your question on Support Site, and my support agents will investigate and help you resolve the issue or question.

Sign up or login to access at http://support.themegoods.com/

Cheers ;)

Hi, I have many questions one of these sent you by support site.

1) How to include other language? what language plugin do you recommend? 2) How to include social links on the post articules like it works on Nemesis themes?

Thanks

ThemeGoods

1. You can edit po file in /languages folder of theme to translate.

2. Open Theme Setting > Blog > Enable/disable post’s social share buttons

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