This author will respond to buyers' questions and provides limited support through their own support system.
If you need support regarding our items, please create a ticket at our support site. Since now we are providing support only via this communication channel to keep everything sorted and in one place for better support quality; it means that any twitter, facebook, email, private messages will be ignored. Comment section remains only for pre-sale questions, not support ones. You are entitled to use only our support site to get top-notch qualified support from our team.
Support for our items includes:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
Item support does not include:
- Customization and installation services
- Support for third party software and plug-ins