37 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Philippines

Awesome theme. I can not get the parallax backgrounds to move. All of them remain static, no matter what I change. Im using the latest version of everything. No other plugins are active. Thanks

oxygenna

Hi please make a ticket in our support forum. Thanks

businesswebsitedev_com

Hello, I just logged into your support forum using facebook, it took me to http://oxygenna.ticksy.com/?envato_item_id=5101199 but there were no options at all to open a ticket. It does not seem to want to log me in and as such, I can not open a ticket.

My issues are massive and it seems that most of the theme is not working properly. The main issue at the moment is the features icons. You state that you should simply enter the class, but that only works for the example you use. For example, the class for the dollar sign is fa fa-usd but that does not work at all and no icon displays at all.

oxygenna

Hi

It sounds like you are using the wrong version of Font Awesome. The theme uses Font Awesome 3.0.2. The latest version of FA changed all the class names.

Try registering with Ticksy using you email instead of FB and see if that works.

Please don’t post comments like “most of the theme is not working” 80+ people have bought and used this theme without any problems.

Once you manage to login to our support forum we will be happy to help you with any questions.

businesswebsitedev_com

Hello and thank you for your reply. Naturally I can only speak for myself and for me most of the theme is not working. We have had so many issues with the theme and the documentation. With font awesome, I simply followed the link provided in your documentation and copied the class that they state for the icon I want to use, yet the class doesnt work at all. I will try and register for the forum, but facebook and twitter login should be working if it is an option.

oxygenna

Hi

The support forum is provided by https://www.ticksy.com/ I’m pretty sure the facebook and twitter login is working, Ticksy is used by many authors on ThemeForest.

If you are still having problems with the forum, please go here and ask the people at Ticksy for help http://support.ticksy.com/

businesswebsitedev_com

Hello, it wont log me in. When I register manually, it says that my email address is already used, so it seems there is no way for me to register. Another issue I am having is that forms containing a drop down box are aligned to the very top and I cant change it. You can view this here: http://couponcodeplugin.com/order/?ccce=cart&a=add&pid=1&promocode=specialpromo

Is there a way to stop it forcing these default styles on all forms except the usual contact form on the front page?

oxygenna

Sounds like you have already registered with ticksy, please go to http://oxygenna.ticksy.com and click the I forgot my password link and enter your email address. This should send a link to allow you to reset your password and log into our support forum.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Good Day. Before I buy AppLand.. I need to know if the IPAD can be changed to a portrait view. Thank you

oxygenna

Hi

Sorry the iPad view is only landscape, only iPhone has portrait / landscape views

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi! Congrats on a great looking theme (one of the few to include an iPAD visual element)! One pre-sales question: Is the theme translation ready (perhaps, WPML compatible)? If not, is there a chance you’re gonna provide such feature in your next update? As I’d love to use your theme for a couple of clients, I’d really like a time estimation on such an update! Thanks in advance!

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi. I like this theme a lot.

One question, can I replace the iPad with an Android tablet instead?

If yes, then I’ll buy.

Thanks

oxygenna

Hi there, The theme comes with different devices but not an android. Adding a device is mainly changing the image frame. You can help you with that in our support forum

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

Any chance you add a price list to the template?

Thx,

oxygenna

Hi there, please open up a ticket in our support forum http://oxygenna.ticksy.com/

  • Australia
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

I tried to add a new section, but when you go to edit the menu, all you see if “Page”, “Links”, and “Categories”. In your screenshot, it shows “Sections” as well. Can you please advise?

oxygenna

Try clicking the drop down panel at the top of the menu page with the label Screen Options. You will find a checkbox inside there with the label Sections, check it and the sections will become available for adding to the menu. If you have any further questions, please create a ticket in our support forum. Thanks for purchasing :)

  • Exclusive Author
  • Has been a member for 0-1 years

I have a question, before I buy this I want to know how contact form works, easy or not to use. Can I have a documantation of that ?!

  • Exclusive Author
  • Has been a member for 0-1 years

I have a question, before I buy this I want to know how contact form works, easy or not to use. Can I have a documantation of that ?!

oxygenna

Hi there, Appland uses contact form 7 and/or mailchimp. The documentation includes a section about how to set it up.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

If you can build the doc about short-code it would be great! It is written “Coming Soon” since July 2013 and I’m confused with all those stuff. Thanks

oxygenna

Hi

Feel free to make a support ticket and we will be happy to help you .

  • Bought between 10 and 49 items
  • Canada
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 5-6 years

Hi, great work! Is this the slider used: http://www.woothemes.com/flexslider/ and do all of the options function (I need to get the slider to slide vertical instead of horizontal). Thanks!

oxygenna

Hello Mr Bond

That option isn’t added for flexslider, but we can supply you with the code to change the option to vertical if you like. I have also made a ticket to add this option to the theme in the next update.

007

Thank you! Great support :)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Referred between 1 and 9 users

Hi, great theme. Is there a way I could add in a font – Eurostile font to the theme?

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Referred between 1 and 9 users

Hi there. I bought this theme the other day but canot for the life of me figure out how to make the Contact for like the demo version. It’s all squished. How do I change the width?

You can view here – http://csx.video4apps.com/csx/#contact-us

Thanks Sam

oxygenna

Hi Sam, did you use the markup described in the docs? http://docs.oxygenna.com/appland/2013/06/29/add-contact-form/

Default-user

Hi yeah sorry just figured that out. Thanks

Is it possible at all to have a custom font?

And, there’s 3 colours to choose from for the theme. Is it possible to put some code in so it’s red instead of orange? Clients branding is red. Cheers

oxygenna

Hi there, could you open up a ticket in our support forum? http://oxygenna.ticksy.com

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

i just bought the them can you guys help me install it so it look like your demo

oxygenna

HI Andy

The docs for the theme are available here. If you need any further assistance. Please could open a ticket in our support forum Thanks :)

Default-user

Hi, oxy, i tried and its not turning out like your demo. I dont mind paying a little extra to have someone put it all together for me. is that possible

oxygenna

Hi Andy

If you open a ticket in our support forum one of our support team will help you out. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi

I’m looking to purchase this but need to ask something first. I notice from the demo that there are 3 colour options. Can I choose literally any colour as the primary? I’m really looking for to use a purplish colour palette.

Kev

oxygenna

At this point you can select one of three pre set color sets but we can help you out creating your own ;)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I see that the Parallax effect doesn’t work on Tablets. Is this something you can fix?

oxygenna

Hi this is down to tablets not running Javascript to save battery. Its not an easy thing to fix without breaking other things on a web site.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey, i would like to purchase this theme but very first i would like to see admin panel, could you please provide credentials for demo?

thanks

oxygenna

We can’t provide access to the demo site. What options are you looking for?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
OobEdoO Purchased

Hi,

Really nice theme… Instead of a slide show, is it possible to embed a video behind the iPad/iPhone frame?

Thanks.

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