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I would like to insert video but i don’t know how.
Could you help me please
Hi Sarah ,
Where you want to insert video ,just tell me .
on the menu but doesn’t work and one a video page
could you give me your site url .
please contact with me via my themeforest profile contact form with your site url and admin access .let me see the settings .
How can I remove “Play video > know better” in the homepage?
<h1>Play Video <a class="play-button" href="#" onclick="jQuery('.player').playYTP()"></a> Know better</h1>
just delete those text
OK great it works, thank you.
One other question, how can I adjust the contact form more detailed?
For example: I don’t like how the phone and email are aligned now, I would like to have it center aligner as the “connect with me” section…
Here is my site link: http://www.tuurmoens.com (scroll to bottom)
Thanks a lot!
This tempel is a disappointment not work the button to buy tickets do not know if the author or whoever shows how well but after uan scam
What is the problem could you please contact with me ,i will help you solve your problem .
Yesterday Les wrote the theme and did not answer me , with all respect this theme is a disaster to buy this was easier to do it in html , if I want a page of information , but I want to sell tickest APRA and this thing does not work
i told you please contact with me via my profile ,i didn’t received anything then how can i help you . if you want to sell tickets then please put your sells link into buy url field http://prntscr.com/6qqvi4
I want to sell from my own site why buy the theme applauso .. I need urgent please
Buy this theme , Current Theme
ApplauseVersion : 1.0
By Metrothem as you would run then?
Where to Buy Url is placed , it is the same as nothing , has no option to select seats , has the option to select the number of tickets not not work ,,, For option off later gives in his screen image paypal has a free app would not have to be spending on a theme .. please a solution ?
You are using very older version of my theme and also this is envato server fault please contact with me i will send you update version of the theme , Did you check the demo also check the theme features list i didn’t say or give any demo you can sell ticket via this theme .usually people have many concert different places with different events so thats why own ticket selling system is not integrate with theme .
As I am contacting you would appreciate wing pair upgrade please
This is my website, www.tintickets.com This Saturday I have an event and can not sell tickets on line ,
contact with me via my profile contact form i will send you update version of the theme .
We send a message with greetings ..
Where I see the update of the theme ?
What happened ‘m waiting for the upgrade , please !! what happened?
check your mail .
he package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
unzip it first then look inside you will find a zip file install it .
After Unzip file onli aplausse, similar ,,
he package could not be installed. The theme is missing the style.css stylesheet.
After Unzip file name: Aplausse only .. Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
is very good!!! Only one Problem affter install,, for install Plugin app ZILLIA SHORCODE IT. IS PROBLEM: Fatal error: Cannot redeclare class ZillaShortcodes in
/tintickets.com/wp-content/plugins/zilla-shortcodes-2.0/zilla-shortcodes.php on line 11
where you unzip it ? , you need to unzip it on your desktop then you will find inside the Applause folder find Applause_wp_v1.7.zip this file and install it .this the theme file .
IS GOOD INSTALL V1.7 OK… ONLY PROBLEM IS : Fatal error: Cannot redeclare class ZillaShortcodes in
Give me your website url and admin access via mail .
I send you via Email
check your mail ,just replay this message with url and admin access .
dont work after install is fatal error
check now it’s solved .
Hi, the theme is great…however I’m having trouble finding the shortcodes for various pages (events, gallery, teams, video, playlists, etc.) where can I find them?
please check the documentation .
Okay…I’ve found the shortcodes…but there’s no way to get these pages to appear on the site…there are no tags, no categories, & they won’t appear in the menu…this isn’t in the documentation. How do i get this pages onto the site??
please contact with me with your site url and admin access i will setup your site as like as demo and you will understand how it works .
Just an update…i’ve uploaded the demo and now I can see where everything is. Thanks.
What’s the deal with the mobile version of the theme? It comes out weird when i pull it up on my phone?
What is the problem ! could you please give me some screenshot of your problem .
Yes if you could pull up Stormchaserent.com on your mobile device and hold your mobile device upright, you will notice the website only covers half the screen. Is it something i’m not doing? let me know. Thanks.
ok found the issue could you please contact with me via my themeforest profile contact form with your site admin access i will fix the issue .
my sort order of the pages is corrupted since updating the sort order plugin. Sort order in dashboard and sort order as value in the pages are right, but not in the frontend.
Could you please contact with me with your site url and admin access via my themeforest profile contact form .
Love the theme, thanks so much. Unfortunately, the contact form is not working, even though the email address is correct both in the Theme Options > General Settings > Contact form e-mail AND Settings > E-mail Address. We’ve checked spam folders and the email is simply not being sent, even though the site visitor gets a confirmation that the message has been sent.
Any help you could provide would be greatly appreciated.
HI Kim ,
could you please install easy smtp plugin and try again .
So I contacted you yesterday with some questions. You sent me a new version to install. My site is down now. Anything I click on within my admin login takes me to a blank white screen, so I can’t even put back another theme. Please help asap! I just went back and looked and it’s the same version 1.7 that I originally purchased and installed earlier this month. HOW to fix? I had put my site in construction mode first, so at least that landing is coming up when I go to our site follownextofkin.com from my phone. PLEASE HELP.
My site is up and running and looks awesome. I love this theme. Thank you for your help resolving my specific issues. Customer service is top notch. Just three more questions.
1. The audio still doesn’t work in IE on desktop. ? Looks fine other platforms.
2. I was expecting the new options for three sizes of home page photo to scale to the three platforms to work on the background image on the home page, but they don’t-that is for the front page, the very first page you see that houses the logo. That said, what should we do about the photo scale on the other pages? I tried using the same scale provided for the three platforms on the same photo but no change between the three. Have this great Selfie of band and crowd that looks awesome on pc, but on tablet or phone, all I see is a giant eyeball, nose and neck of one member (reviews boxes sit on top), the other two band members aren’t in the photo at all. Is there a way to fix?
3. Can’t find where the information typed into the contact boxes go. I entered a couple of test entries, but can’t find them. Any ideas?
Ok, I lied- four questions.
4. I wanted to add a page that contains a text list of all of our show dates. My first attempt was to sub menu the page to the events page and use a button link referencing the permalink of the submenu. Nothing shows up, link no go. Tried doing just another page and menu item, still doesn’t show up.am I limited to the already created pages? I thought I had all the steps covered but guess not. Does there have to be a short code for every page (like the ones identified in the documentation)?
Thank you again.
1. i will check about it .
2. please goto Applause theme options -> General Settings then you will find 3 background upload field http://prntscr.com/6vqnu7
3.check your server smtp settings .
4.Theme doesn’t support submenu and also you need to use shortcode for display data .
I have people being directed to our site- any progress on a solution for IE not playing the audio? Any other suggestions or work around? We really need the audio files to work, as the traffic is to check our audios for potential shows. I’ve been telling people it’s best viewed on Chrome, but that isn’t the best solution. Thx for the assistance.
Hey there, two questions. Is there a way to add a linked image to the nav bar (they want a donate button to always be with the navigation bar so I thinking just throw it on the right side of it).
Also, does this theme have the ability to merge the menus? So there would be the first one called… “About Us” and then underneath that was “Team”, “Contact”, “How we Started”?
Sorry by default you can’t add any button to navigation bar ,
Also are you want to add menu as sub menu under About Us .
I don’t find the shortcodes for the pages, can you help me?
please take a look into documentation .
How do I download the video header?? I see I can do a photo header… but I want to do the video. url is rockofagesworldwide.com
Please take a look into documentation ,
First select home page as a home page from settings -> Reading settings .
Then goto theme option enable video header .
If you are not able to find that then please contact with me via my themeforest profile contact form with your site url and admin access .i will help you .
Hi, I have a big problem. Installed your template, I cannot upload any media and cannot save any post. The errors are:
Warning: Cannot modify header information – headers already sent by (output started at /home/ledlocmb/public_html/wp-includes/functions.php:3560) in /home/ledlocmb/public_html/wp-admin/post.php on line 235
Warning: Cannot modify header information – headers already sent by (output started at /home/ledlocmb/public_html/wp-includes/functions.php:3560) in /home/ledlocmb/public_html/wp-includes/pluggable.php on line 1196
If disable your template, everything works normally. Please, respond asap as I have to put the site online within this week.
i bought this great theme a couple of days ago.
Everything is settled so far.
One single last thing to do to finish my work.
There is anything wrong with the photo gallery.
When ever i click on a picture and try to got back to the overview the choosen picture of the first click is still there and i cant click and choose other pictures from the library.
I would appreciate ur help.
Please check this link
Hi Jürgen ,
Please check your mail .
Thanks for the fast reply and sorry for my bad english. My problem and question is still there.
Yes the back button is working proberly but when ever i clicked any of the pictures in the library and after that i clicked on the back button, i got back BUT there is still the on picture in the front and I CANT CHOOSE OTHERS IN THE LABRARY. AND I AM NOT BE ABLE TO CLOSE THIS PREVIEW PICTURE. I NEED TO REFRESH THE HOLE SITE. That´s the thing. Please help me out.
i got another problem.
I wanna set up a video in the header but it doesnt work. It only showes me “Play Video > Know better.
I followed all the steps for settings in the tutorials.
Appreciate your help.
Did you recieve my previous email?
ok one little error is fixed. the video is running but the typo i the front is still showing up. how can i fix it? it is in the script right ? cheers
thank u so much for the fast email reply. I really appreciate it.
I hope u will fix the problem soon.
Just let me know
Gallery problem is solved please contact with me .
no not really solved. i will contact you via email.
I’ve been trying to contact support but no one answers – is support for this theme available?
off course support is available . Let me check .
Hi There,how do i get rid of the background header and just have color please.
the header is header-bg2.jpg
could you please contact with me via my themeforest profile contact form with your site url and admin access . i will solve this issue .
Don’t worry I am going to go with something else instead
Hi, how to create a child theme that overrules the stylesheets? I created a child-theme like it should (https://codex.wordpress.org/Child_Themes) but I can’t get it to work with this theme. Thanks, Peter
I have a question about disabling unneeded features. I’m working on optimizing my site and would like to turn off loading of audio and video players and related resources. Where can I do that in the code? Thank you.
just deselect those pages from applause theme option navigation .
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