288 comments found

Hi I would like to insert video but i don’t know how. Could you help me please Thanks Sarah

metrothemes

please contact with me via my themeforest profile contact form with your site url and admin access .let me see the settings .

Default-user

ok Thanks

Default-user

Done

Hi,

How can I remove “Play video > know better” in the homepage?

Thank you

metrothemes

Hi ,

Goto theme folder then find header.php file then open it with editor and take a look 94 number line it’s looks like below
<h1>Play Video <a class="play-button" href="#" onclick="jQuery('.player').playYTP()"></a> Know better</h1>

just delete those text

Thanks

Default-user

OK great it works, thank you.

One other question, how can I adjust the contact form more detailed? For example: I don’t like how the phone and email are aligned now, I would like to have it center aligner as the “connect with me” section… Here is my site link: http://www.tuurmoens.com (scroll to bottom)

Thanks a lot!

Karengj Purchased

This tempel is a disappointment not work the button to buy tickets do not know if the author or whoever shows how well but after uan scam

Default-user
Karengj Purchased

last twopoint

Default-user
Karengj Purchased

zilla-shortcodes-2.0 dont work after install is fatal error

metrothemes

check now it’s solved .

Hi, the theme is great…however I’m having trouble finding the shortcodes for various pages (events, gallery, teams, video, playlists, etc.) where can I find them?

metrothemes

please contact with me with your site url and admin access i will setup your site as like as demo and you will understand how it works .

Default-user

Just an update…i’ve uploaded the demo and now I can see where everything is. Thanks.

What’s the deal with the mobile version of the theme? It comes out weird when i pull it up on my phone?

metrothemes

What is the problem ! could you please give me some screenshot of your problem .

Default-user

Yes if you could pull up Stormchaserent.com on your mobile device and hold your mobile device upright, you will notice the website only covers half the screen. Is it something i’m not doing? let me know. Thanks.

metrothemes

ok found the issue could you please contact with me via my themeforest profile contact form with your site admin access i will fix the issue .

entprima Purchased

Hi,

my sort order of the pages is corrupted since updating the sort order plugin. Sort order in dashboard and sort order as value in the pages are right, but not in the frontend.

metrothemes

HI ,

Could you please contact with me with your site url and admin access via my themeforest profile contact form .

Thanks

knichols Purchased

Hello,

Love the theme, thanks so much. Unfortunately, the contact form is not working, even though the email address is correct both in the Theme Options > General Settings > Contact form e-mail AND Settings > E-mail Address. We’ve checked spam folders and the email is simply not being sent, even though the site visitor gets a confirmation that the message has been sent.

Any help you could provide would be greatly appreciated.

Kim

metrothemes

HI Kim ,

could you please install easy smtp plugin and try again .

Thanks

So I contacted you yesterday with some questions. You sent me a new version to install. My site is down now. Anything I click on within my admin login takes me to a blank white screen, so I can’t even put back another theme. Please help asap! I just went back and looked and it’s the same version 1.7 that I originally purchased and installed earlier this month. HOW to fix? I had put my site in construction mode first, so at least that landing is coming up when I go to our site follownextofkin.com from my phone. PLEASE HELP.

metrothemes

1. i will check about it . 2. please goto Applause theme options -> General Settings then you will find 3 background upload field http://prntscr.com/6vqnu7 3.check your server smtp settings . 4.Theme doesn’t support submenu and also you need to use shortcode for display data .

Default-user

1-any news?

2-assigning photos at this location changes the front page, not the home page. Home page is below the screen that plays the video. I thought the three sizes were for the page below the video screen “home.”

3-contact boxes-good to go. Thx.

4-thx, working on add page.

Default-user

I have people being directed to our site- any progress on a solution for IE not playing the audio? Any other suggestions or work around? We really need the audio files to work, as the traffic is to check our audios for potential shows. I’ve been telling people it’s best viewed on Chrome, but that isn’t the best solution. Thx for the assistance.

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