eriktailor

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190 comments found.

Hi Eric, My website was working perfect until I delete your account from my users and now my website is not working. Please advice as soon as possible.

Thank you, Adolfo

It depends.. if you not only deleted my user, but the content also what was assigned to me, you should look for them in the Trash at Pages, Posts etc., hopefully you can restore, if you haven’t deleted them permanently. If you have, i’m afraid there’s no way for restoring. It’s always recommended to save backups of your site and database to avoid problems like this. Cheers, Erik

Hi Erick, I called my hosting company and they restored a yesterday backup and now is working perfect… They told me the problem was when I deleted your account because the content was assing to you. How can I fix that everything is assign to me. Thank you

Lucky than :D Yeah, i told you the same before… Regarding the assignment of existing post, read this topic about how to assign posts to another author. Cheers, Erik

Hello,

When i try to upload the appster-demo-content.xml file, this is what i get and the homepage is empty:

Impossible d’importer Fichier média « logo » Impossible d’importer Fichier média « login_logo » Impossible d’importer Fichier média « favicon » Impossible d’importer Fichier média « slider_bg » Impossible d’importer Fichier média « slider_model_01_a » Impossible d’importer Fichier média « slider_model_01_b » Impossible d’importer Fichier média « bbb » Impossible d’importer Fichier média « aaa » Impossible d’importer Fichier média « r4eg » Impossible d’importer Fichier média « zoomer_01b » Impossible d’importer Fichier média « cta_bg » Impossible d’importer Fichier média « showcase_model_01 » Impossible d’importer Fichier média « screenshot_01 » Impossible d’importer Fichier média « selector_img_01 » Impossible d’importer Fichier média « team_member_01 » Impossible d’importer Fichier média « client_logo »

The worst theme i ever try to install and no support service! I followed the instructions step by step and still the same:

Importation depuis WordPress Impossible d’importer Fichier média « logo » Impossible d’importer Fichier média « login_logo » Impossible d’importer Fichier média « favicon » Impossible d’importer Fichier média « slider_bg » Impossible d’importer Fichier média « slider_model_01_a » Impossible d’importer Fichier média « slider_model_01_b » Impossible d’importer Fichier média « bbb » Impossible d’importer Fichier média « aaa » Impossible d’importer Fichier média « r4eg » Impossible d’importer Fichier média « zoomer_01b » Impossible d’importer Fichier média « cta_bg » Impossible d’importer Fichier média « showcase_model_01 » Impossible d’importer Fichier média « screenshot_01 » Impossible d’importer Fichier média « selector_img_01 » Impossible d’importer Fichier média « team_member_01 » Impossible d’importer Fichier média « client_logo »

Those are the dummy (gray) sample images only, assuming you would replace them anyway to yours, while customizing the site. The demo content was created as a starting ground for wordpress newbies – but upon your request – i have just released an update, containing the corrected import files. Cheers, Erik

Hello, I write you 4 days ago and still no answer. Your template is not working. Could you please give me an answer?

TU

Hi, yeah it might take sometimes a bit longer until we can respond to all support requests.

The theme is working (as it worked for almost 400 buyers since the release) and i recommend to read the included documentation if you are not quite familiar in developing with wordPress. Cheers, Erik

Please answer!

Just replied for both your email and comments, please note that posting pusher comments will not speed up the process, i always reply as soon as possible – but sometimes it might take more time. Cheers, Erik

Hi!

Is it possible to change the color of the header menu text? (the light grey when not selected)

Kind regards

Erik

Hi Erik, thanks for your purchase!
Sure, add this to your style.css file:
.menu a { color: #yourColor; }
Cheers, Erik

Hi Erik, need help with 2 issues. Site is www.touchrounds.com

1. Adjusted the height of the header for my logo. Looks good on desktop, but on mobile, the menu button moves up when you are scrolling down and doesn’t look polished.

2. I want to include a direct link to app store to download (and also to an individual blog post). Trying to do this with Custom Link doesn’t work because they are all set up to try to use the #section method to take you to a section on the homepage.

Thanks

Update pushed, it need some time until it passes the review queue, you will be notified in email.

To get the external links work, you will need to add the external-link css class to the menu item, find out more in the external links part of the documentation.

Cheers, Erik

Ok thanks. Do I need to do the external-link css class with the update or is this just a fix until the update comes out?

No, it’s the fix in the update. IIt will work, once you have successfully updated the theme to the latest 1.0.7 version. Cheers, Erik

How to add a button in the intro section or showcase section (in the appster theme)? How to add an extra section? Or a third custom section…

Hello, thanks for your purchase! See my replies below.

How to add a button in the intro section or showcase section

Copy the following code snippet and paste it into the Intro Description field of your Intro Section

<div class="button-container">
    <a href="YOUR-LINK" class="button color">Button</a>
    <a href="YOUR-LINK" class="button white">Button</a>
</div>
How to add an extra section? Or a third custom section

Currently there’s only two custom sections available by default, please contact me in email if you need more, and i will help you creating it.

Happy customizing! Cheers, Erik

How to open a link in a new window?

Depends on which link from the theme you would like to apply the new window target to, but basically you can learn the method from StackOverflow.

Cheers, Erik

How i can set a lazy load for the images? All the plugin i tested don’t work!

Unfortunately lazy loading images isn’t part of the default theme functionalities, so implementing this new feature is considered as a paid customization from my side.

If you still interested, please contact me in email and i will give you a quote for this customization. Cheers, Erik

Oops!

I forgot to include my purchase code: e20f63fa-8733-4310-94f6-0d9f5968a07d! My question is about documentation. Nothing is showing up on my site even though I’ve downloaded the appster and the demo content. The graphics from the demo content are in my media library—but that’s it!

It’s VERY weird.

Hi, thanks for your purchase. I assume you may have missed something from the demo content importing process, or just have a js error on your site what prevents the content from being loaded.

If you send me over your site link, i can take a look at it to see what’s wrong there.

Cheers, Erik

Hi,

It’s http://harlan66reunion.com. If it’s a javascript error, perhaps my problem is that I’m working in Chrome on a Mac. Attempts to update have continuously failed. I just checked the output in Safari. It looks the same.

Thanks for taking a look! Pat

Right, you are having a js error stating this:
Font from origin ‘http://harlan66reunion.com' has been blocked from loading by Cross-Origin Resource Sharing policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘http://harlan66reunion.com.' is therefore not allowed access.

I’m not sure about what that means, but it has nothing to do with the browser you are checking the site with… If neither you have an idea about what could this be, just send me over your wordpress admin login details via <a href=”http://themeforest.net/user/eriktailor#contact ”>email, and i will reinstall your site.

Cheers, Erik

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