eriktailor

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198 comments found.

Hi Eric, My website was working perfect until I delete your account from my users and now my website is not working. Please advice as soon as possible.

Thank you, Adolfo

It depends.. if you not only deleted my user, but the content also what was assigned to me, you should look for them in the Trash at Pages, Posts etc., hopefully you can restore, if you haven’t deleted them permanently. If you have, i’m afraid there’s no way for restoring. It’s always recommended to save backups of your site and database to avoid problems like this. Cheers, Erik

Hi Erick, I called my hosting company and they restored a yesterday backup and now is working perfect… They told me the problem was when I deleted your account because the content was assing to you. How can I fix that everything is assign to me. Thank you

Lucky than :D Yeah, i told you the same before… Regarding the assignment of existing post, read this topic about how to assign posts to another author. Cheers, Erik

Hello,

When i try to upload the appster-demo-content.xml file, this is what i get and the homepage is empty:

Impossible d’importer Fichier média « logo » Impossible d’importer Fichier média « login_logo » Impossible d’importer Fichier média « favicon » Impossible d’importer Fichier média « slider_bg » Impossible d’importer Fichier média « slider_model_01_a » Impossible d’importer Fichier média « slider_model_01_b » Impossible d’importer Fichier média « bbb » Impossible d’importer Fichier média « aaa » Impossible d’importer Fichier média « r4eg » Impossible d’importer Fichier média « zoomer_01b » Impossible d’importer Fichier média « cta_bg » Impossible d’importer Fichier média « showcase_model_01 » Impossible d’importer Fichier média « screenshot_01 » Impossible d’importer Fichier média « selector_img_01 » Impossible d’importer Fichier média « team_member_01 » Impossible d’importer Fichier média « client_logo »

The worst theme i ever try to install and no support service! I followed the instructions step by step and still the same:

Importation depuis WordPress Impossible d’importer Fichier média « logo » Impossible d’importer Fichier média « login_logo » Impossible d’importer Fichier média « favicon » Impossible d’importer Fichier média « slider_bg » Impossible d’importer Fichier média « slider_model_01_a » Impossible d’importer Fichier média « slider_model_01_b » Impossible d’importer Fichier média « bbb » Impossible d’importer Fichier média « aaa » Impossible d’importer Fichier média « r4eg » Impossible d’importer Fichier média « zoomer_01b » Impossible d’importer Fichier média « cta_bg » Impossible d’importer Fichier média « showcase_model_01 » Impossible d’importer Fichier média « screenshot_01 » Impossible d’importer Fichier média « selector_img_01 » Impossible d’importer Fichier média « team_member_01 » Impossible d’importer Fichier média « client_logo »

Those are the dummy (gray) sample images only, assuming you would replace them anyway to yours, while customizing the site. The demo content was created as a starting ground for wordpress newbies – but upon your request – i have just released an update, containing the corrected import files. Cheers, Erik

Hello, I write you 4 days ago and still no answer. Your template is not working. Could you please give me an answer?

TU

Hi, yeah it might take sometimes a bit longer until we can respond to all support requests.

The theme is working (as it worked for almost 400 buyers since the release) and i recommend to read the included documentation if you are not quite familiar in developing with wordPress. Cheers, Erik

Please answer!

Just replied for both your email and comments, please note that posting pusher comments will not speed up the process, i always reply as soon as possible – but sometimes it might take more time. Cheers, Erik

Hi!

Is it possible to change the color of the header menu text? (the light grey when not selected)

Kind regards

Erik

Hi Erik, thanks for your purchase!
Sure, add this to your style.css file:
.menu a { color: #yourColor; }
Cheers, Erik

Hi Erik, need help with 2 issues. Site is www.touchrounds.com

1. Adjusted the height of the header for my logo. Looks good on desktop, but on mobile, the menu button moves up when you are scrolling down and doesn’t look polished.

2. I want to include a direct link to app store to download (and also to an individual blog post). Trying to do this with Custom Link doesn’t work because they are all set up to try to use the #section method to take you to a section on the homepage.

Thanks

Update pushed, it need some time until it passes the review queue, you will be notified in email.

To get the external links work, you will need to add the external-link css class to the menu item, find out more in the external links part of the documentation.

Cheers, Erik

Ok thanks. Do I need to do the external-link css class with the update or is this just a fix until the update comes out?

No, it’s the fix in the update. IIt will work, once you have successfully updated the theme to the latest 1.0.7 version. Cheers, Erik

How to add a button in the intro section or showcase section (in the appster theme)? How to add an extra section? Or a third custom section…

Hello, thanks for your purchase! See my replies below.

How to add a button in the intro section or showcase section

Copy the following code snippet and paste it into the Intro Description field of your Intro Section

<div class="button-container">
    <a href="YOUR-LINK" class="button color">Button</a>
    <a href="YOUR-LINK" class="button white">Button</a>
</div>
How to add an extra section? Or a third custom section

Currently there’s only two custom sections available by default, please contact me in email if you need more, and i will help you creating it.

Happy customizing! Cheers, Erik

How to open a link in a new window?

Depends on which link from the theme you would like to apply the new window target to, but basically you can learn the method from StackOverflow.

Cheers, Erik

How i can set a lazy load for the images? All the plugin i tested don’t work!

Unfortunately lazy loading images isn’t part of the default theme functionalities, so implementing this new feature is considered as a paid customization from my side.

If you still interested, please contact me in email and i will give you a quote for this customization. Cheers, Erik

Oops!

I forgot to include my purchase code: e20f63fa-8733-4310-94f6-0d9f5968a07d! My question is about documentation. Nothing is showing up on my site even though I’ve downloaded the appster and the demo content. The graphics from the demo content are in my media library—but that’s it!

It’s VERY weird.

Hi, thanks for your purchase. I assume you may have missed something from the demo content importing process, or just have a js error on your site what prevents the content from being loaded.

If you send me over your site link, i can take a look at it to see what’s wrong there.

Cheers, Erik

Hi,

It’s http://harlan66reunion.com. If it’s a javascript error, perhaps my problem is that I’m working in Chrome on a Mac. Attempts to update have continuously failed. I just checked the output in Safari. It looks the same.

Thanks for taking a look! Pat

Right, you are having a js error stating this:
Font from origin ‘http://harlan66reunion.com' has been blocked from loading by Cross-Origin Resource Sharing policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘http://harlan66reunion.com.' is therefore not allowed access.

I’m not sure about what that means, but it has nothing to do with the browser you are checking the site with… If neither you have an idea about what could this be, just send me over your wordpress admin login details via <a href=”http://themeforest.net/user/eriktailor#contact ”>email, and i will reinstall your site.

Cheers, Erik

Hi, How can I change the BG color and font color of the call for action page, without modifying the Choose color scheme for the site.

Hi, add this to your css:
.call-to-action .overlay { background-color: #yourColor; }
.call-to-action h1, .call-to-action p { color: #yourColor; }
You could find these css handlers easily with FireBug for instance. Cheers, Erik

Hi, there. I have implemented your theme and added some customizations, but there is one thing I am stuck on, the height of the call-to-action box. I was able to successfully change the height to a smaller (250 or 300px or so) however no matter what I change the height to, the text does not resize. Basically the “ios version coming soon” box gets shoved down, and the space above the “Ready to start learning piano” never decreases. I have tried padding and margin on h1, to no avail. I took out all the height edits now, hoping you can help. Site is playcornerpiano.com. Thanks!

Madeleine

Hello Madeleine, thanks for your purchase!

To reduce the height of the whole call to action section, add this to your css:

.call-to-action-content { padding: 30px 0; }

To decrease the font size of the “Ready to start learning piano”, add this to your css:

.call-to-action h1 { font-size: 40px; letter-spacing: -2px; }

Let me know how these worked out. Cheers, Erik

fserer

fserer Purchased

This theme doesn’t work with PHP 7

PHP Fatal error: Uncaught Error: Call to undefined function mysql_num_rows() in /wp-content/themes/Appster/option-tree/includes/ot-functions-admin.php

http://php.net/manual/en/function.mysql-num-rows.php

Warning This extension was deprecated in PHP 5.5.0, and it was removed in PHP 7.0.0. Instead, the MySQLi or PDO_MySQL extension should be used.

Hello, thanks for your purchase.

The file you mentioned is part of the option tree framework what is a vendor extension in the theme used as an integrated plugin – meaning it wasn’t written by me.

Upon your notice, i just checked the repository, and found out that it has been updated since the theme was released, so you are right.

I’m going to include a fix for this error In the next theme update, but will need a few tests first. In the meantime, you can try to replace the content of your ot-functions-admin.php to the latest version of the file.

Cheers, Erik

Hello, I’m goint to buy your template for my website but I have found a problem with the responsive view on my mobile phone. When you click on one of the “Shots to change your life” images on the demo, it is opened on the top of the page, so you have to go to the top to see it and close it. Are you going to fix that bug?

Other question. Hoy can I change the colour of the complete theme?

Thanks, great work!

Hello, thanks for your purchase! Are you saying that the template works good and the demo site is wrong? Is there any issue remaining, you need assistance for? Happy customizing! Cheers, Erik

Yes, maybe you should check the demo :)

Just checked it, for me it works as expected in desktop chrome resized to mobile size.. On what device and browser have you noticed this? Cheers, Erik

I have bought your template an it is very easy to create my web page. But is very important for me to have a LinkedIn icon an access into the team members. How can I make that? Thank you

Hello, thanks for your purchase and the positive feedback, i’m happy you like it. How about changing one of the actual social icon to LinkedIn? Assuming it’is the most quick and easy scenario, agree? Cheers, Erik

I have done it. Thank you

Welcome! :) Cheers, Erik

I’m having a problem with the intro section. It is duplicated at the end of my website but I have only put it a the top of my home. What is happening? Please check my website on www.retruque.com

Hello, thanks for your purchase. Without checking your backend, obviously i can’t tell what’s happening there, but you don’t have any javascript error on your site – what’s a good start.

If you send me over your wordpress admin login details in email i can take a look at it. Cheers, Erik

Hi,

I’ve added additional Pricing Tables in the admin Pricing Section but they are not showing on the site. How can I fix this?

Thanks

Hello, thanks for your purchase! Can you send me your site link and admin login details in email to access your backend, i need to check this directly. Cheers, Erik

Actually on my website, the slider image (I only use one image) is going down and the text is up. I think that this is the normal behaviour but now what I want is to invert them. I need my image on the top and the text down. How can I make it? I think that is about css. Thank you.

Nice site! ;) Add this to the very bottom of your styles.css:
@media (max-width: 768px) {
    .slide-content {
        transform: translateY(300px) !important;
    }
    .slide-model {
        transform: translateY(-100%) !important;
    }
}
Let me know how it worked out, and if it need further css adjustments. Cheers, Erik

It is only working with the image. The text is not being moved. Please adjust it better. I have delete that code because of my web is on production. Thanks!

I just checked the code again (in firefox) and it’s working for me. Assuming that you were testing it in another mobile browser, meaning the code needs some vendor prefixes in order to be rendered correctly in the different browsers.

So please add the prefixed code to your css again, like this:

@media (max-width: 768px) {
    .slide-content {
       -webkit-transform: translateY(300px) !important;
       -moz-transform: translateY(300px) !important;
       -ms-transform: translateY(300px) !important;
       -o-transform: translateY(300px) !important;
        transform: translateY(300px) !important;
    }
    .slide-model {
        -webkit-transform: translateY(-100%) !important;
        -moz-transform: translateY(-100%) !important;
        -ms-transform: translateY(-100%) !important;
        -o-transform: translateY(-100%) !important;
        transform: translateY(-100%) !important;
    }
}

Cheers, Erik

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