An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, MKRdezign, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from MKRdezign:
Support does not cover customizations and 3rd party plugins unless otherwise explicitly stated in the item description or documentation.
We are usually online around 08:00-20:00 GMT+8. Please note that while we always strive to answer your questions as soon as humanly possible, sometimes we are not able to do so for whatever reasons and we ask you to be patient during these times.
Thanks again for purchasing our themes, and see you in the forum!
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.