An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by adraft

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Frequently Asked Questions

I can’t install your Tumblr template.

Please read the documentation and follow my installation instructions carefully.
To make it work, you need to open an index.txt file in a basic Notepad application or in one of those source code editors then copy all the code and paste it into Tumblr.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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